Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Norfolk and Waveney Integrated Care Board
8th Floor, County Hall, Martineau Lane
Norwich
NR1 2DH
UK
Contact person: Karen Martin
E-mail: karen.martin31@nhs.net
NUTS: UKH15
Internet address(es)
Main address: https://www.improvinglivesnw.org.uk/
Address of the buyer profile: https://www.improvinglivesnw.org.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
The Child and Families (4-13 years inclusive) Therapeutic offer
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express their interest in the provision of a Child and Families (4-13 years inclusive) Therapeutic Offer.<br/><br/>The Child and Families Therapeutic Pathway will offer needs led, emotional wellbeing and mental health support, for children (aged 4-13 years inclusive) and their families across Norfolk and Waveney, with the overall aim to help children to achieve their goals and have improved mental health.<br/><br/>It is anticipated that the contract period will be for an initial period of 3 years with the option to extend for up to a further two years, commencing 1st April 2024. The indicative contract value is £1,750,000 per annum.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
87 500 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH1
II.2.4) Description of the procurement
The Child and Families Therapeutic Pathway will offer needs led, emotional wellbeing and mental health support, for children (aged 4-13 years inclusive) and their families across Norfolk and Waveney, with the overall aim to help children to achieve their goals and have improved mental health.<br/><br/>Children who access support from this pathway are likely to be experiencing trauma, anxiety, low mood/depression, and self-harm. The provider will be experienced in providing support and promoting recovery for these kinds of issues through evidence-based therapeutic approaches, in a holistic way.<br/><br/>It is also recognised that the families of children and young people accessing this pathway may have a variety of other challenges which may be impacting the whole family's emotional wellbeing and mental health needs e.g. education & employment, housing, drug and alcohol misuse etc. It is expected that the successful provider of this pathway will work to ensure the holistic needs of these families are met; through direct support and working in partnership with other specialist organisations.<br/><br/>Key Project outcomes will include but are not limited to:<br/><br/>• CYP Receiving advice and guidance<br/><br/>• CYP receiving one to one or group therapeutic interventions per year<br/><br/>• % of CYP in receipt of service who report ‘measurable improvement’ in their mental health and wellbeing through routine collection of routine outcome measures<br/><br/>• % of CYP referral/drop ins accepted or supported towards relevant/appropriate service<br/><br/>• Engagement with a variety of specialist organisations to meet wider family related needs.<br/><br/>• Engage and support a provider collaborative – to include Local Authority, VCSE, and NHS health care services<br/><br/> Project Reference C199138.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-022977
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/06/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ORMISTON FAMILIES
02769307
333 Felixstowe Road Suffolk
Ipswich
IP3 9BU
UK
E-mail: enquiries@ormistonfamilies.org.uk
NUTS: UKH1
Internet address(es)
URL: http://ormiston.org
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 8 750 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
Internet address(es)
URL: https://www.england.nhs.uk/
VI.5) Date of dispatch of this notice
16/06/2025