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UK2

Mobilising On-Call Availability Software

  • First published: 01 June 2026
  • Last modified: 01 June 2026
  • Version: 1
  • Record interest

     

  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-06aa70
Published by:
Mid and West Wales Fire and Rescue Authority
Authority ID:
AA0484
Publication date:
01 June 2026
Deadline date:
16 June 2026
Notice type:
UK2
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Mid and West Wales Fire and Rescue Authority are publishing this Preliminary Market Engagement Notice on behalf of ourselves, South Wales Fire and Rescue Service and North Wales Fire and Rescue Service to notify suppliers of our intentions to go out to tender for a replacement software solution for our current RAPPEL system, to manage On-Call firefighter availability and rostering for different duty systems to support workforce planning across the three Welsh Fire and Rescue Services.

Full notice text

Scope

Procurement reference

PA23GPAGST2

Procurement description

Mid and West Wales Fire and Rescue Authority are publishing this Preliminary Market Engagement Notice on behalf of ourselves, South Wales Fire and Rescue Service and North Wales Fire and Rescue Service to notify suppliers of our intentions to go out to tender for a replacement software solution for our current RAPPEL system, to manage On-Call firefighter availability and rostering for different duty systems to support workforce planning across the three Welsh Fire and Rescue Services.

Main category

Services

Delivery regions

  • UKL - Wales

Total value (estimated)

5505000.00 GBP Excluding VAT

6606000.00 GBP Including VAT

Contract dates (estimated)

02 November 2026, 00:00AM to 01 November 2031, 23:59PM

Extension end date (if all the extensions are used): 01 November 2041

Contracting authority

Mid and West Wales Fire and Rescue Authority

Identification register:

  • GB-PPON

Address 1: Fire Service Headquarters

Town/City: Carmarthen

Postcode: SA31 1SP

Country: United Kingdom

Website: http://www.mawwfire.gov.uk

Public Procurement Organisation Number: PGBC-9888-YDYX

Contact name: David Williams

Email: procurement@mawwfire.gov.uk

Telephone: +3706060699

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

South Wales Fire and Rescue Service

Identification register:

  • GB-PPON

Address 1: Service Headquarters, Forest View Business Park

Town/City: Llantrisant

Postcode: CF72 8LX

Country: United Kingdom

Public Procurement Organisation Number: PQMW-9436-MMYZ

Email: procurement@mawwfire.gov.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

North Wales Fire and Rescue Service

Identification register:

  • GB-PPON

Address 1: Fire and Rescue Service Headquarters, Ffordd Salesbury, St. Asaph Business Park

Town/City: St. Asaph

Postcode: LL17 0JJ

Country: United Kingdom

Public Procurement Organisation Number: PCXP-7467-ZWXQ

Email: procurement@mawwfire.gov.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 48510000 - Communication software package
  • 72261000 - Software support services
  • 72263000 - Software implementation services
  • 72268000 - Software supply services
  • 48000000 - Software package and information systems
  • 72260000 - Software-related services
  • 75250000 - Fire-brigade and rescue services

Delivery regions

  • UKL - Wales

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

02 November 2026, 00:00AM

Contract end date (estimated)

01 November 2031, 23:59PM

Extension end date (estimated)

01 November 2041, 23:59PM

Can the contract be extended?

Yes

Engagement

Engagement process description

To inform open FTS tender, suppliers are invited to an online information event on 17th June 2026, 2pm - 3pm, via Microsoft Teams, where representatives of Mid and West Wales Fire and Rescue Authority, as the lead on this procurement, will outline the procurement and the tender submission process, as well as fielding questions from prospective bidders.

Please register your interest to bid for this opportunity via the sell2wales notice and register your place at the engagement event by contacting David Williams - procurement@mawwfire.gov.uk by 4pm on 16th June 2026.

Due date

16 June 2026, 23:59PM

Has the engagement period already ended?

No

Submission

Publication date of tender notice (estimated)

22 June 2026

Coding

Commodity categories

ID Title Parent category
75250000 Fire-brigade and rescue services Provision of services to the community

Delivery locations

ID Description
100 UK - All

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.