Summary
- OCID:
- ocds-h6vhtk-06aa6c
- Published by:
- Driver and Vehicle Licensing Agency
- Authority ID:
- AA78465
- Publication date:
- 02 June 2026
- Deadline date:
- -
- Notice type:
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
The Interaction Design team is responsible for delivering digital designs for online services, ensuring alignment with Government and accessibility standards. The team comprises individuals with varied levels of experience, and training is structured to support both foundational learning and advanced development. All staff are required to undertake UX Certification courses and exams aligned to the Interaction Design specialism.New staff will complete five courses and exams covering best practice principles applicable across web, mobile, and app design.Existing certified staff will undertake an additional five courses and exams to further enhance their skillset.This structured training approach ensures business continuity, particularly for new team members or those entering development programmes. Given the high turnover in the design market, rapid and targeted upskilling is essential to maintain service quality and delivery efficiency.
Full notice text
Scope
Procurement reference
CRN/25/27
Procurement description
The Interaction Design team is responsible for delivering digital designs for online services, ensuring alignment with Government and accessibility standards. The team comprises individuals with varied levels of experience, and training is structured to support both foundational learning and advanced development. All staff are required to undertake UX Certification courses and exams aligned to the Interaction Design specialism.
New staff will complete five courses and exams covering best practice principles applicable across web, mobile, and app design.
Existing certified staff will undertake an additional five courses and exams to further enhance their skillset.
This structured training approach ensures business continuity, particularly for new team members or those entering development programmes. Given the high turnover in the design market, rapid and targeted upskilling is essential to maintain service quality and delivery efficiency.
Contracting authority
Driver and Vehicle Licensing Agency
Identification register:
Address 1: Longview Road
Town/City: Swansea
Postcode: SA6 7JL
Country: United Kingdom
Public Procurement Organisation Number: PYVZ-4215-PGYM
NUTS code: UKL18
Email: sourcetopay.helpdesk@dvla.gov.uk
Organisation type: Public authority - central government
Supplier
The Nielsen Norman Group Inc
Identification register:
Address 1: 8 The Green Suite #14572
Town/City: Dover, DE
Postcode: 19901
Country: United States
Website: https://www.nngroup.com/
Public Procurement Organisation Number: PWGN-9872-PDDT
NUTS code: US
Email: hwang@nngroup.com
Type:
Procedure
Procedure type
Below threshold - without competition
Contract
1
Is the total value above threshold?
Below threshold
Date the contract will be signed (estimated)
04 May 2026, 00:00AM Contract dates (estimated)
04 May 2026, 00:00AM to 03 May 2029, 23:59PM
Lots
Divided into 1 lots
Lot number: 1 Status: Complete
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 80511000 |
Staff training services |
Specialist training services |
Delivery locations
| ID |
Description
|
| 100 |
UK - All |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
|
Date
|
Details
|
|
No further information has been uploaded.
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