Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Gate Locking & Unlocking Services, Emergency Response & Keyholder Duties

  • First published: 03 June 2026
  • Last modified: 03 June 2026
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06ab1f
Published by:
The Royal Parks
Authority ID:
AA21738
Publication date:
03 June 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The provision of gate locking and unlocking services, as well as keyholder duties at various sites in the London area. The Contractor shall also be responsible for safely clearing the parks of visitors and attending to ad hoc callouts.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

The Royal Parks

The Old Police House, Hyde Park

London

W2 2UH

UK

Telephone: +44 3000612000

E-mail: procurement@royalparks.org.uk

NUTS: UKI

Internet address(es)

Main address: https://www.royalparks.org.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Recreation, culture and religion

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Gate Locking & Unlocking Services, Emergency Response & Keyholder Duties

II.1.2) Main CPV code

79710000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The provision of gate locking and unlocking services, as well as keyholder duties at various sites in the London area. The Contractor shall also be responsible for safely clearing the parks of visitors and attending to ad hoc callouts.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI


Main site or place of performance:

LONDON

II.2.4) Description of the procurement

The provision of gate locking and unlocking services, as well as keyholder duties at various sites in the London area. The Contractor shall also be responsible for safely clearing the parks of visitors and attending to ad hoc callouts.

The contract includes safely clearing parks of users, gate locking duties and keyholder duties at Greenwich Park, The Regent’s Park, Victoria Tower Gardens, Hyde Park, Kensington Gardens, Richmond Park, Bushy Park and Brompton Cemetery. Keyholder duties are additionally required for St James’s Park.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 70

Cost criterion: Price / Weighting: 30

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Late notice due to admin staff changes.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2020/S 049-117499

IV.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

28/02/2021

V.2.2) Information about tenders

Number of tenders received: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Magenta Security Services Limited

03022670

Magenta House, Wallbrook Business Centre, Green Lane

Hounslow

TW4 6NW

UK

NUTS: UKI75

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

GO Reference: GO-202662-PRO-36671431

VI.4) Procedures for review

VI.4.1) Review body

Royal Courts of Justice

Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

02/06/2026

Coding

Commodity categories

ID Title Parent category
79710000 Security services Investigation and security services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@royalparks.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.