Social and other specific services – public contracts
Contract notice
Section I: Contracting
authority
I.1) Name and addresses
West Dunbartonshire Council
16 Church Street
Dumbarton
G82 1QL
UK
Contact person: Louise Mcivor
Telephone: +44 1389737000
E-mail: Louise.McIvor@west-dunbarton.gov.uk
NUTS: UKM81
Internet address(es)
Main address: http://www.west-dunbarton.gov.uk/business/suppliers/procurement/
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00153
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Social protection
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Foundations for Change Flexible Framework – Supporting Adults Aged 18–65
Reference number: 833954
II.1.2) Main CPV code
85300000
II.1.3) Type of contract
Services
II.1.4) Short description
Flexible framework for the provision of support services for adults aged 18–65 across multiple service areas.
II.1.5) Estimated total value
Value excluding VAT:
23 690 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.2) Description
Lot No: 1
II.2.1) Title
Learning Disabilities (including complex needs and behaviours that challenge)
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
II.2.4) Description of the procurement
This lot relates to the provision of specialist support services for adults aged 18–65 with learning disabilities, including individuals with complex needs and behaviours that challenge.
Providers must demonstrate experience delivering person-centred, outcomes-focused support, including managing complex and high-risk needs and supporting individuals to live as independently as possible within their communities.
II.2.6) Estimated value
Value excluding VAT:
3 948 333.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Physical Disabilities
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
II.2.4) Description of the procurement
This lot relates to the provision of support services for adults aged 18–65 with physical disabilities.
Providers must demonstrate experience in delivering flexible, outcomes-focused support that promotes independence, mobility and community engagement.
II.2.6) Estimated value
Value excluding VAT:
3 948 333.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Cognitive Impairment (including acquired brain injury)
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
II.2.4) Description of the procurement
This lot relates to the provision of support services for adults aged 18–65 with cognitive impairments, including acquired brain injury.
Providers must demonstrate experience supporting individuals with complex cognitive and neurological conditions.
II.2.6) Estimated value
Value excluding VAT:
3 948 333.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Sensory Impairment
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
II.2.4) Description of the procurement
This lot relates to the provision of support services for adults aged 18–65 with sensory impairments.
Providers must demonstrate experience supporting communication, accessibility and independence.
II.2.6) Estimated value
Value excluding VAT:
3 948 333.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Mental Health (including severe and enduring conditions)
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
II.2.4) Description of the procurement
This lot relates to the provision of support services for adults aged 18–65 with mental health conditions.
Providers must demonstrate experience supporting recovery, resilience and community integration.
II.2.6) Estimated value
Value excluding VAT:
3 948 333.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
All Services (Lots 1–5)
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
II.2.4) Description of the procurement
This lot relates to the provision of services across all service areas within this framework.
Providers must demonstrate the capability to deliver across multiple service areas and support a wide range of needs.
II.2.6) Estimated value
Value excluding VAT:
3 948 333.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.4) Objective rules and criteria for participation
Bidders will be required to demonstrate suitability and capability to deliver services in accordance with the requirements of this procurement.
This will include:
- Relevant experience in delivering comparable services
- Appropriate organisational capacity and staffing arrangements
- Compliance with relevant regulatory and statutory requirements
- Financial standing and insurance requirements as defined within the tender documentation
All selection criteria will be assessed on a pass/fail basis in accordance with the Single Procurement Document (SPD) and associated supporting information.
Only bidders meeting the minimum requirements will be progressed to the evaluation stage.
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
The successful provider(s) will be required to deliver services in accordance with the terms and conditions of the contract, the service specification and all relevant statutory and regulatory requirements.
Providers must:
- Deliver outcome-focused, person-centred support aligned to individual needs
- Comply with all applicable legislation, including health and safety, data protection and safeguarding requirements
- Maintain appropriate staffing levels, training and supervision arrangements
- Work in partnership with the HSCP and relevant stakeholders
- Participate in monitoring, reporting and contract management arrangements
- Demonstrate continuous improvement in service delivery
All providers must also ensure compliance with Fair Work First principles and equality and diversity requirements.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement
The procurement involves the establishment of a framework agreement
Justification for any framework agreement duration exceeding 4 years: The framework exceeds four years due to the nature of services under the Light Touch Regime. Long-term stability is required to ensure continuity of care, workforce sustainability and relationship building. The duration supports consistent delivery and improved outcomes for individuals with complex needs and is considered proportionate.
IV.1.10) Identification of the national rules applicable to the procedure:
Information about national procedures is available at: (URL)
https://www.gov.scot/policies/public-procurement/
IV.1.11) Main features of the award procedure:
The procurement will be conducted as an open procedure under the Light Touch Regime.
Tenders will be evaluated on the basis of the Most Economically Advantageous Tender (MEAT), using a quality/price ratio of 80/20.
Quality will be assessed against technical criteria including methodology, quality and service delivery approach. Price will be evaluated using a proportionate scoring model.
Multiple providers will be appointed to the framework across the defined service lots.
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
20/07/2026
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=834493.
A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
Community benefits will form part of this contract. Providers will be expected to deliver initiatives such as local employment opportunities, training and skills development, community engagement and supporting sustainable and inclusive economic growth within West Dunbartonshire.
(SC Ref:834493)
VI.4) Procedures for review
VI.4.1) Review body
Dumbarton Sheriff Court and Justice of the Peace Court
Sheriff Court House, Church Street
Dumbarton
G82 1QL
UK
Telephone: +44 1389763424
E-mail: dumbarton@scotcourts.gov.uk
Internet address(es)
URL: https://www.scotcourts.gov.uk
VI.4.2) Body responsible for mediation procedures
Dumbarton Sheriff Court and Justice of the Peace Court
Sheriff Court House, Church Street
Dumbarton
G82 1QL
UK
Telephone: +44 1389763424
E-mail: dumbarton@scotcourts.gov.uk
Internet address(es)
URL: https://www.scotcourts.gov.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
In accordance with the Public Contracts (Scotland) Regulations 2015, as amended, any bidder may bring proceedings in relation to the procurement. Proceedings must be brought within the time limits set out in the Regulations.
VI.4.4) Service from which information about the review procedure may be obtained
Dumbarton Sheriff Court and Justice of the Peace Cour
Sheriff Court House, Church Street
Dumbarton
G82 1QL
UK
Telephone: +44 1389763424
E-mail: dumbarton@scotcourts.gov.uk
Internet address(es)
URL: https://www.scotcourts.gov.uk
VI.5) Date of dispatch of this notice
11/06/2026