Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Cardiff and Vale University Health Board
maes-y-coed road
Cardiff
CF14 4HH
UK
Contact person: Iliass Dadda
Telephone: +44 2921501500
E-mail: iliass.dadda@wales.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://nwssp.nhs.wales/ourservices/procurement-services/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
MHCS Next Programme Consultancy
Reference number: CAV-DCO-(25-26) 155
II.1.2) Main CPV code
72266000
II.1.3) Type of contract
Services
II.1.4) Short description
CAV UHB is navigating a complex digital transformation to replace its legacy EPR system, with early focus on data migration approach and operational baseline understanding. The MHCS Next programme is a major digital transformation, aiming to deploy a new Electronic Patient Record (EPR) across approximately 176 clinical services in Mental Health, Community Health, and Therapies. This initiative is driven by the end of contract with the current EPR supplier, prompting a strategic shift towards modern, interoperable digital solutions.
The bespoke structure of clinical data in the legacy PARIS system adds significant complexity to the EPR migration programme, necessitating an early focus on the Data Migration strategy. The current state processes are inconsistently documented, meaning there is currently no clearly defined operational baseline for the EPR programme to work from.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
258 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72200000
II.2.3) Place of performance
NUTS code:
UKL22
Main site or place of performance:
Cardiff and Vale University Health Board
II.2.4) Description of the procurement
Due to the project-specific nature of the task, D&HI department are looking to appoint Channel 3 due to their familiarity with the Health Board and past proven record of delivering on complex requirements across NHS Wales, including DHCW, as well as NHS England (considering cross border flows of care, especially recognising C&V UHB leading status).
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Delivering the MHCS Readiness Programme requires deep understanding of Cardiff and Vale UHB’s legacy systems and the complexities they introduce to future technology design. Continuity of service and timely decision-making are critical to mitigate risks associated with the transition from PARIS to a new EPR.
Appointing agency staff at this stage would introduce significant delays and additional effort to achieve the same level of familiarity and insight that Channel 3 already possesses. Their prior involvement with CAV UHB, combined with extensive national experience in EPR migrations, positions them to accelerate delivery without imposing additional burden on the already stretched Digital & Health Intelligence (D&HI) team.
Channel 3 brings established relationships with senior technical leads and service managers, enabling rapid engagement and effective collaboration. They have consistently demonstrated their ability to navigate complex technical and governance challenges, particularly where uncertainty exists around optimal design and migration strategies. This proven capability, coupled with their structured methodology and embedded assurance processes, ensures that the Health Board can progress confidently and maintain momentum toward its strategic objectives.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Contract No: CAV-DCO-(25-26) 155
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/02/2026
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Channel 3 Consulting
21 Queen Elizabeth Street
London
SE12PD
UK
NUTS: UKL22
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 258 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:166499)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
12/06/2026