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Contract Award Notice

Social Media Monitoring and Listening Tool

  • First published: 13 June 2026
  • Last modified: 13 June 2026
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-043b03
Published by:
West Yorkshire Combined Authority
Authority ID:
AA28341
Publication date:
13 June 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This tool will help us understand what people are saying about our services, programmes, partners, and the Mayor across social media and the wider online world.

The tool should collect, analyse, and summarise large amounts of publicly available online information - from social media, news sites, blogs, forums, and other online spaces. It is for insights only. It does not need to post or manage social media accounts.

The tool will support better communication, help us spot issues early, inform service planning, and provide evidence for reporting and evaluation.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

West Yorkshire Combined Authority

8876556

Wellington House, 40-50 Wellington Street

Leeds

LS1 2DE

UK

Telephone: +44 01132517272

E-mail: commercialteam@westyorks-ca.gov.uk

NUTS: UKE4

Internet address(es)

Main address: https://www.westyorks-ca.gov.uk

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103257

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Social Media Monitoring and Listening Tool

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

This tool will help us understand what people are saying about our services, programmes, partners, and the Mayor across social media and the wider online world.

The tool should collect, analyse, and summarise large amounts of publicly available online information - from social media, news sites, blogs, forums, and other online spaces. It is for insights only. It does not need to post or manage social media accounts.

The tool will support better communication, help us spot issues early, inform service planning, and provide evidence for reporting and evaluation.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 100 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48481000

II.2.3) Place of performance

NUTS code:

UKE4

II.2.4) Description of the procurement

This tool will help us understand what people are saying about our services, programmes, partners, and the Mayor across social media and the wider online world.

The tool should collect, analyse, and summarise large amounts of publicly available online information - from social media, news sites, blogs, forums, and other online spaces. It is for insights only. It does not need to post or manage social media accounts.

The tool will support better communication, help us spot issues early, inform service planning, and provide evidence for reporting and evaluation.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-005327

Section V: Award of contract

Contract No: 1

Title: Social Media Monitoring and Listening Tool

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/04/2026

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Runtime Collective Limited

London

UK

NUTS: UKI

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 100 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

Initial term of 12 Months, optional extension of 12 Months

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

London

UK

VI.5) Date of dispatch of this notice

12/06/2026

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48481000 Sales or marketing software package Sales, marketing and business intelligence software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
commercialteam@westyorks-ca.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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