Social and other specific services – public contracts
Contract award notice
Section I: Contracting
authority
I.1) Name and addresses
West Dunbartonshire Council
16 Church Street
Dumbarton
G82 1QL
UK
Contact person: Louise Mcivor
Telephone: +44 1389737000
E-mail: Louise.McIvor@west-dunbarton.gov.uk
NUTS: UKM81
Internet address(es)
Main address: http://www.west-dunbarton.gov.uk/business/suppliers/procurement/
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00153
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Social protection
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Foundations for Change Flexible Framework for Additional Support Services (Adults Aged 18–65)
II.1.2) Main CPV code
85300000
II.1.3) Type of contract
Services
II.1.4) Short description
West Dunbartonshire Health and Social Care Partnership (WDHSCP) is seeking to establish a Flexible Framework for the provision of additional support services for adults aged 18–65.
Services will support individuals with a range of needs including learning disabilities, autism, complex needs, physical disabilities, cognitive impairments, sensory impairments and mental health conditions.
The Framework will operate on a flexible basis, allowing new providers to apply for admission throughout its term.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1 – Learning Disabilities (including complex needs and behaviours that challenge)
II.2.2) Additional CPV code(s)
85311200
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of additional support services for adults aged 18–65 with learning disabilities, including those with complex needs and behaviours that challenge.
Services will be person centred, outcomes focused and delivered in line with Self Directed Support Option 2 and Option 3. Providers will support individuals to live independently within their communities and work in partnership with the HSCP and other agencies.
Services must be capable of delivery on a 24 hours a day, 7 days a week, 365 days a year basis where required.
The duration of the framework exceeds four years due to the complex and long term nature of the services being delivered. Continuity of care for vulnerable individuals, workforce stability and the need for providers to invest in sustainable service delivery models require a longer term arrangement. The flexible structure of the framework ensures ongoing competition and responsiveness to changing needs.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This lot forms part of a flexible framework which will remain open to new entrants throughout its duration.
Lot No: 2
II.2.1) Title
Lot 2 – Physical Disabilities
II.2.2) Additional CPV code(s)
85320000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of additional support services for adults aged 18–65 with physical disabilities.
Services will support individuals to maximise independence and achieve personal outcomes, including delivery of personal care, mobility support and community engagement.
Services will be delivered in line with Self Directed Support Option 2 and Option 3 and must reflect a person centred, outcomes based approach. Services must be capable of delivery on a 24 hours a day, 7 days a week, 365 days a year basis where required.
The duration of the framework exceeds four years due to the complex and long term nature of the services being delivered. Continuity of care for vulnerable individuals, workforce stability and the need for providers to invest in sustainable service delivery models require a longer term arrangement. The flexible structure of the framework ensures ongoing competition and responsiveness to changing needs.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This lot forms part of a flexible framework which will remain open to new entrants throughout its duration.
Lot No: 3
II.2.1) Title
Lot 3 – Cognitive Impairment (including Acquired Brain Injury)
II.2.2) Additional CPV code(s)
85310000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of additional support services for adults aged 18–65 with cognitive impairments, including acquired brain injury.
Providers will deliver tailored support to meet complex cognitive and behavioural needs, supporting individuals to maintain independence and achieve agreed outcomes.
Services will be delivered in line with Self Directed Support Option 2 and Option 3 and must be flexible and responsive, including provision on a 24 hours a day, 7 days a week, 365 days a year basis where required.
The duration of the framework exceeds four years due to the complex and long term nature of the services being delivered. Continuity of care for vulnerable individuals, workforce stability and the need for providers to invest in sustainable service delivery models require a longer term arrangement. The flexible structure of the framework ensures ongoing competition and responsiveness to changing needs.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This lot forms part of a flexible framework which will remain open to new entrants throughout its duration.
Lot No: 4
II.2.1) Title
Lot 4 – Sensory Impairment
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of additional support services for adults aged 18–65 with sensory impairments.
Services will support individuals with visual and or hearing impairments to live independently and access their communities.
Support must be tailored to individual needs and delivered in line with Self Directed Support Option 2 and Option 3 using a person centred, outcomes based approach. Services must be available on a 24 hours a day, 7 days a week, 365 days a year basis where required.
The duration of the framework exceeds four years due to the complex and long term nature of the services being delivered. Continuity of care for vulnerable individuals, workforce stability and the need for providers to invest in sustainable service delivery models require a longer term arrangement. The flexible structure of the framework ensures ongoing competition and responsiveness to changing needs.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This lot forms part of a flexible framework which will remain open to new entrants throughout its duration.
Lot No: 5
II.2.1) Title
Lot 5 – Mental Health (including severe and enduring conditions)
II.2.2) Additional CPV code(s)
85312300
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of additional support services for adults aged 18–65 with mental health conditions, including severe and enduring needs.
Services will promote recovery, independence and social inclusion, supporting individuals to achieve outcomes aligned to their care plans.
Services will be delivered in line with Self Directed Support Option 2 and Option 3 and must be responsive and available on a 24 hours a day, 7 days a week, 365 days a year basis where required.
The duration of the framework exceeds four years due to the complex and long term nature of the services being delivered. Continuity of care for vulnerable individuals, workforce stability and the need for providers to invest in sustainable service delivery models require a longer term arrangement. The flexible structure of the framework ensures ongoing competition and responsiveness to changing needs.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This lot forms part of a flexible framework which will remain open to new entrants throughout its duration.
Lot No: 6
II.2.1) Title
Lot 6 – All Services (Lots 1–5)
II.2.2) Additional CPV code(s)
85300000
II.2.3) Place of performance
NUTS code:
UKM81
Main site or place of performance:
West Dunbartonshire
II.2.4) Description of the procurement
Provision of additional support services across all service areas outlined in Lots 1 to 5.
Providers must demonstrate the capability to deliver services across multiple client groups including learning disabilities, physical disabilities, cognitive impairments, sensory impairments and mental health.
Services must be delivered in line with Self Directed Support Option 2 and Option 3 using a person centred, outcomes focused approach. Services must be flexible and available on a 24 hours a day, 7 days a week, 365 days a year basis where required.
The duration of the framework exceeds four years due to the complex and long term nature of the services being delivered. Continuity of care for vulnerable individuals, workforce stability and the need for providers to invest in sustainable service delivery models require a longer term arrangement. The flexible structure of the framework ensures ongoing competition and responsiveness to changing needs.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This lot forms part of a flexible framework which will remain open to new entrants throughout its duration.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.10) Identification of the national rules applicable to the procedure:
Information about national procedures is available at: (URL)
https://www.procurementjourney.scot/
IV.1.11) Main features of the award procedure:
This procurement uses the Open Procedure under the Light Touch Regime. It establishes a multi-supplier flexible framework for additional support services for adults aged 18–65. Evaluation will be based on MEAT (Quality 80%, Price 20%). Bidders must submit SPD, technical and commercial responses. The framework will remain open to new entrants throughout its duration.
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-053508
Section V: Award of contract
Lot No: 1
Title: Lot 1 – Learning Disabilities (including complex needs and behaviours that challenge)
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section V: Award of contract
Lot No: 2
Title: Lot 2 – Physical Disabilities
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section V: Award of contract
Lot No: 3
Title: Lot 3 – Cognitive Impairment (including Acquired Brain Injury)
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section V: Award of contract
Lot No: 4
Title: Lot 4 – Sensory Impairment
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section V: Award of contract
Lot No: 5
Title: Lot 5 – Mental Health (including severe and enduring conditions)
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section V: Award of contract
Lot No: 6
Title: Lot 6 – All Services (Lots 1–5)
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.3) Additional information
This procurement is conducted under the Light Touch Regime in accordance with the Public Contracts (Scotland) Regulations 2015.
This procurement establishes a flexible framework which will remain open to new entrants throughout its duration. Providers who meet the selection and award criteria may apply to join the framework after the initial award.
Admission to the framework does not guarantee any volume of work. Services will be commissioned on a call-off basis.
In line with the published Flexible Framework Terms, should any requirements be subject to changes in law, such changes will take precedence. Workforce matters will be managed in line with framework variation procedures.
All tender documentation is available via PCS‑T and responses must be submitted electronically through PCS‑T.
(SC Ref:834610)
VI.4) Procedures for review
VI.4.1) Review body
Sheriff Court
Sheriff Court House, Main Street
Dumbarton
G82 4BD
UK
Telephone: +44 1389763200
E-mail: enquiries@scotcourts.gov.uk
VI.5) Date of dispatch of this notice
12/06/2026