Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
T6Y0W
County Hall, Martineau Lane
Norwich
NR12DH
UK
Contact person: Jane Garnett
E-mail: procurement@snee.nhs.uk
NUTS: UKH15
Internet address(es)
Main address: https://www.norfolkandsuffolk.icb.nhs.uk/
Address of the buyer profile: https://atamis-1928.my.site.com/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://atamis-1928.my.site.com/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://atamis-1928.my.site.com/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
WorkWell Services
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of the WorkWell contracts within in Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for one lot only
II.2) Description
Lot No: 1
II.2.1) Title
Norfolk
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKH15
UKH16
UKH17
Main site or place of performance:
Across the County of Norfolk
II.2.4) Description of the procurement
Provision of WorkWell Service within Norfolk.
This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
The contract will commence on 1st November 2026 and expire 31st March 2029.
Further detail of the services required within this practice are outlined within the procurement documentation.
To express interest and participate in the Competitive Process, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome
It is free to register on the Atamis portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: Support-health@Atamis.co.uk or phone number 0800 9956035. The helpdesk is open Monday - Friday between 08:00 - 18:00
The deadline for submissions is 12:00 (noon) 31st July 2026.
If you have any questions, please send them through the message centre on the Atamis e-procurement portal.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. Responses must be submitted through the Atamis e-Procurement Portal on the link provided in this notice prior to the stated deadline.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
2 612 502.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 29
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Suffolk
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKH14
Main site or place of performance:
Across the County of Suffolk
II.2.4) Description of the procurement
Provision of WorkWell Service within Suffolk.
This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
The contract will commence on 1st November 2026 and expire 31st March 2029.
Further detail of the services required within this practice are outlined within the procurement documentation.
To express interest and participate in the Competitive Process, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome
It is free to register on the Atamis portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: Support-health@Atamis.co.uk or phone number 0800 9956035. The helpdesk is open Monday - Friday between 08:00 - 18:00
The deadline for submissions is 12:00 (noon) 31st July 2026.
If you have any questions, please send them through the message centre on the Atamis e-procurement portal.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. Responses must be submitted through the Atamis e-Procurement Portal on the link provided in this notice prior to the stated deadline.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
2 432 502.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 29
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
31/07/2026
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
31/07/2026
Local time: 13:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The Authority may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the contract, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, the Bidder should be aware that after the award of contract, there is a possibility that the successful Bidder may be offered a variation to the contract in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.
VI.4) Procedures for review
VI.4.1) Review body
NHS Norfolk and Suffolk Integrated Care Board
Norwich
NR12DH
UK
E-mail: procurement@snee.nhs.uk
VI.5) Date of dispatch of this notice
12/06/2026