Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Borough of Newham
Newham Dockside
London
E162QU
UK
E-mail: procurement.support@newham.gov.uk
NUTS: UKI41
Internet address(es)
Main address: www.newham.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Home and Settle Service
II.1.2) Main CPV code
85323000
II.1.3) Type of contract
Services
II.1.4) Short description
This is a notice of the Authority's intention to award the proposed contract for the Service to the existing provider pursuant to Regulation 9 (3) of the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award and neither does Procurement Act 2023.
The Home and Settle Service operates as a non regulated support service, meaning it does not require delivery by a CQC registered provider. Its purpose is to assist adults with limited local support networks to return home safely and re establish daily routines after hospital discharge, without providing any form of personal care. Because the service focuses solely on practical, low level support, it is well suited to delivery within the voluntary sector, where trained volunteers can contribute to tasks that enhance independence, social connection, and community based recovery.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
600 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI41
II.2.4) Description of the procurement
This is a notice of the Authority's intention to award the proposed contract for the Service to the existing provider pursuant to Regulation 9 (3) of the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award and neither does Procurement Act 2023.
The Home and Settle Service operates as a non regulated support service, meaning it does not require delivery by a CQC registered provider. Its purpose is to assist adults with limited local support networks to return home safely and re establish daily routines after hospital discharge, without providing any form of personal care. Because the service focuses solely on practical, low level support, it is well suited to delivery within the voluntary sector, where trained volunteers can contribute to tasks that enhance independence, social connection, and community based recovery.
II.2.5) Award criteria
Cost criterion: Quality and Innovation
/ Weighting: 20
Cost criterion: Value
/ Weighting: 20
Cost criterion: Integration, Collaboration and Service Sustainability
/ Weighting: 20
Cost criterion: Improving Access, Reducing Health Inequalities and Facilitating Choice
/ Weighting: 20
Cost criterion: Social Value
/ Weighting: 20
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend 12 + 12 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This is a notice of the Authority's intention to award the proposed contract for the Service to the existing provider pursuant to Regulation 9 (3) of the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award and neither does Procurement Act 2023.
This is not tender process under either of those regulations. The standstill period begins on the day after the publication of this notice. Representations by providers must be made in writing in accordance with Regulation 12 (3) of the PSR to the Authority by midnight at the end of the 26th of June 2026 via email to procurement.support@newham.gov.uk.
This contract has not yet formally been awarded; this notice serves as an intention to award a contract under Direct Award Process C of the Provider Selection Regime The approximate lifetime value of the contract is £600,000. The new contract would commence on the 1st of July 2026 for a duration of 3 years with the option to extend for a further 2 years (1+1) at the sole in discretion of the Authority and in line with the governance process.
The award decision makers are the Corporate Director of Adults & Health & Cabinet Member for Health, Adult Social Care and Environment.
There were no declared conflicts of interest or potential conflicts of Interests. The basis for awarding this proposed Contract was in accordance with the PSR Regulations and included: (a) The Authority satisfying itself that the considerable change threshold was not met. (b) The Authority satisfying itself that the existing provider is satisfying its existing contract and will likely satisfy the proposed contract to a sufficient standard , including assessment against the Basic Selection Criteria (proposed provider met the basic selection criteria of Schedule 16 via assessment of a standard questionnaire).
The provider has been assessed against the following PSR criteria - Quality and Innovation (20%), Value (20%), Integration, Collaboration and Service Sustainability(20%),Improving Access, Reducing Health Inequalities and Facilitating Choice (20%), Social Value (20%). The relative importance of the criteria was determined based upon the key delivery requirements of the service specification with a greater emphasis on quality criterion. The assessment determined that the provider was meeting the key criteria outlined and were likely to continue to meet the key criteria under the new contract.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a notice of the Authority's intention to award the proposed contract for the Service to the existing provider pursuant to Regulation 9 (3) of the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award and neither does Procurement Act 2023.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Title: Home and Settle Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/06/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Age UK East London
1144535
London
E2 9LU
UK
NUTS: UKI41
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 600 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a notice of an intention to make an award of the proposed contract for the Service to the existing provider, subject to the Health Care Services (Provider Selection Regime) Regulations 2023.
The proposed contract has not yet been awarded. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this proposed award. The standstill period will begin on the day after the notice of intention to award is published on Find-a-Tender Service. Representations by providers must be made in writing in accordance with Regulation 12(3) of the PSR to the Authority before midnight at the end of the 26th of June 2026:
Any representations to the process must be received before midnight on the eighth working day after that day. Representations must be sent to the Authority in writing via to procurement.support@newham.gov.uk with reasons why the provider believes that the Authority has failed to apply the PSR correctly.
The provider must be able to set out reasonable grounds to support its belief. If any representations are received by the Authority during the standstill period, then it will remain open until the authority considers the representations and relevant information before making a further decision and submitting its formal response.
If the bidder wishes to continue with its representation after the Authority's formal response, then they will need to contact The Independent Patient Choice and Procurement Panel detailed below. The Independent Patient Choice and Procurement panel will be responsible for reviewing representations in relation to the Provider Selection Regime (PSR).
To use the Independent Patient Choice and Procurement Panel, bidders should read the terms on the NHS England website and email: england.procurementpanelinfo@nhs.net
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
16/06/2026