Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
University Of Edinburgh
Charles Stewart House, 9-16 Chambers Street
Edinburgh
EH1 1HT
UK
E-mail: jwylie4@ed.ac.uk
NUTS: UKM75
Internet address(es)
Main address: http://www.ed.ac.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00107
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
Additional information can be obtained from the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Integrated Hospitality Technology platform (EPOS, Digital Ordering, Kiosk & CRM Solutions)
II.1.2) Main CPV code
72212110
II.1.3) Type of contract
Services
II.1.4) Short description
The University requires a flexible and scalable software and hardware solution to support the efficient operation of a complex, multi-site catering environment. This solution must seamlessly operate across the full catering estate, which spans a range of commercial operations including: retail, full-service restaurants, bars and hotels.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM75
II.2.4) Description of the procurement
The solution must encompass:
EPoS tills to include hand-held POS, with integrated payment options and merchant services.
Digital ordering via a mobile application, enabling:
Order & Pay at Table through QR code scanning or similar
Order-ahead for collection (Click & Collect)
Order for delivery to pre-set locations
Self-service kiosks for fast, intuitive customer ordering, with integrated payment options
Customer reward options applicable & redeemable across all digital ordering, kiosk and EPoS channels. For example: loyalty programmes, meal deals, multi buys, digital stamp-cards, vouchers and gift cards.
Barista and kitchen display systems/screens (KDS) to streamline order management and fulfilment from all order channels
Customer Relationship Management solution to bring all sales and customer data together to provide meaningful insights into customer behaviour and spending patterns, allowing for targeted marketing strategies and personalised offers.
II.3) Estimated date of publication of contract notice:
28/08/2026
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.3) Additional information
Further information on the requirement can be found in the attached PIN information Document.
The document also includes a questionnaire for completion by suppliers that are interested. Responses should be sent to jwylie4@ed.ac.uk in accordance with the instructions in the document.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=834454.
(SC Ref:834454)
VI.5) Date of dispatch of this notice
17/06/2026