Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
GREENSQUAREACCORD LIMITED
RS027052
Second Floor, 10 Brindley Place
Birmingham
B12JB
UK
E-mail: procurement@greensquareaccord.co.uk
NUTS: UKG31
Internet address(es)
Main address: https://greensquareaccord.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Engagement Platform Survey
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
GSA requires a single engagement platform to routinely collect feedback from colleagues and candidates across the organisation. A comprehensive survey and feedback solution that supports this requirement through a complete survey template suite, reporting capabilities, action planning tools, benchmarking, implementation management, customer support, and people science technical support.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
48 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
GSA requires a single engagement platform to routinely collect feedback from colleagues and candidates across the organisation. A comprehensive survey and feedback solution that supports this requirement through a complete survey template suite, reporting capabilities, action planning tools, benchmarking, implementation management, customer support, and people science technical support.
GSA require a consistent and scalable way to gather, analyse, and act on employee and candidate feedback. The platform's ready made survey templates will reduce internal effort and support regular feedback cycles, while reporting and benchmarking will enable GSA to identify trends, compare results, and target improvement activity. Action planning functionality will help ensure feedback leads to measurable organisational improvements. In addition, implementation management and ongoing customer and people science support will help ensure effective deployment, adoption, and continued value from the platform. GSA require a licence that permits a maximum of 2000 users to access the platform.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
Extreme urgency brought about by events unforeseeable for the contracting authority and in accordance with the strict conditions stated in the Directive
Explanation
GSA require a engagement platform provides a unique combination of functionality, including established integration with existing HR systems, proprietary methodologies for employee engagement analytics, and data used for organisational benchmarking. Due to unforeseen time constraints, transitioning to an alternative supplier would result in significant technical incompatibility, loss of historical data integrity, and disproportionate cost and operational disruption that cannot be reasonably mitigated within required timeframes. Accordingly, it is concluded that the conditions for a negotiated procedure without prior publication are met, as no reasonable alternative or substitute solution exists that would satisfy the authority's requirements without incurring unacceptable risk or inefficiency. Steps have been put into place to ensure adequate time is applied to reprocure this contract before expiry. Steps have been implemented to ensure that sufficient time is allocated to undertake a compliant re procurement exercise prior to the expiry of this contract, mitigating the risk of future direct awards and ensuring alignment with applicable procurement regulations.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
Title: Engagement Platform Survey
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
08/04/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Culture Amp
10067991
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 48 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
GreenSquareAccord
Birmingham
UK
VI.5) Date of dispatch of this notice
17/06/2026