Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Bolton Metropolitan Borough Council
Town Hall, Victoria Square
Bolton
BL11RU
UK
E-mail: phcontracts@bolton.gov.uk
NUTS: UKD36
Internet address(es)
Main address: www.bolton.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Integrated Wellness Support Service
Reference number: TC134
II.1.2) Main CPV code
98334000
II.1.3) Type of contract
Services
II.1.4) Short description
The Integrated Wellness Support Service (IWS) is a proposed model designed to improve health outcomes and reduce inequalities across Bolton by combining specialist stop smoking support and adult weight management into a single, holistic service. It will provide a single-entry point for residents seeking lifestyle and behavioural support, while also addressing wider determinants of health such as emotional wellbeing. The service will adopt a household approach, working in partnership with local neighbourhood models and community assets to deliver flexible, person-centred interventions. Delivery will include community-based and digital options, ensuring accessibility and alignment with Bolton's vision to improve health and wellbeing for all age groups.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
3 909 346.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD36
Main site or place of performance:
Bolton
II.2.4) Description of the procurement
The service will deliver three levels of support:
Universal Offer includes community-based health promotion, healthy eating guidance, physical activity initiatives, emotional wellbeing support, and signposting to local resources. It aims to build health literacy and encourage self-care strategies.
Targeted Support provides structured one-to-one and group programmes for individuals needing more intensive help, including rehabilitation for long-term conditions and behavioural interventions linked to NHS Health Checks.
Specialist Services focus on evidence-based interventions for weight management and smoking cessation. Weight management support will follow NICE guidance, offering structured behavioural programmes for adults with a BMI of 25-39.9 (or 23+ for ethnic minority groups). Stop smoking services will deliver behavioural support, pharmacotherapy, and harm reduction strategies, including NRT and vapes, in line with NICE guidance.
Key deliverables include a high-profile universal programme, targeted interventions, a specialist weight management service, and a community stop smoking service with multiple referral routes. The provider must ensure accessibility, maintain strong partnerships with local health, care, and community networks, and operate flexibly to meet evolving needs. Performance will be monitored through KPIs such as quit rates, BMI reduction, and sustained behaviour change, with follow-up at 6 and 12 months. The service also requires robust safeguarding, data protection compliance, and trained multidisciplinary staff to deliver interventions safely and effectively.
This notice is an intention to award a contract under the competitive process. The lifetime value of this contract is £3,909,346. This is a new service intended commence on 01st December 2026 for a period of 3+2+2 Years.
II.2.5) Award criteria
Quality criterion: Value
/ Weighting: 35
Quality criterion: Quality & Innovation
/ Weighting: 15
Quality criterion: Integration, Collaboration and Service Sustainability
/ Weighting: 15
Quality criterion: Improving Access, Reducing health inequalities and facilitating choice
/ Weighting: 15
Quality criterion: Social Value
/ Weighting: 20
Price
/ Weighting:
Pass/Fail
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority may upon 3 months written notice to the Provider extend the Agreement Period for up to two further periods with each further period not exceeding two years. Any extended term shall form part of the Agreement Period
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-082749
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section V: Award of contract
Title: Integrated Wellness Support Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/06/2026
V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ICE Creates
Company number 03881965
Unit 2 Abbots Quay, Monks Ferry
Birkenhead
CH41 5LH
UK
NUTS: UKD74
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 3 909 346.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59 on 03.07.2026 .
This contract has not yet formally been awarded; this notice serves as an intention to award under the competitive process of the PSR.
Written representations should be sent to corporate.procurement@bolton.gov.uk
No conflicts of interest were declared.
The award decision makers are members of Bolton Public Health.
The submission was assessed and the provider selected against the following key criteria :
• Quality and innovation
• Value
• Integration, collaboration, and service sustainability
• Improving access, reducing health inequalities, and facilitating choice
• Social value
The successful provider achieved the highest overall score, consistently providing all the necessary details to give the contracting authority confidence that the requirements of the specification will be delivered to an excellent standard. Using a full competitive tender, all providers were scored against the PSR key criteria above.
VI.4) Procedures for review
VI.4.1) Review body
High Court and Tribunals Judiciary
London
UK
VI.5) Date of dispatch of this notice
23/06/2026