Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Westminster City Council
64 Victoria Street
London
SW1E 6QP
UK
E-mail: tenders@westminster.gov.uk
NUTS: UKI32
Internet address(es)
Main address: https://wcc.ukp.app.jaggaer.com
Address of the buyer profile: www.westminster.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Older People Day Opportunity Services
Reference number: P418
II.1.2) Main CPV code
85312000
II.1.3) Type of contract
Services
II.1.4) Short description
Westminster City Council and the Royal Borough of Kensington and Chelsea recommissioned older peoples’ day opportunity services across the Bi-Borough area to offer a wide range of flexible services that can adapt to people’s changing needs whilst offering targeted support where required. The procurement was divided into three overarching lots: Community Support, Age Well Centres/Hubs and Day Centres, comprising 12 sub-lots in total. The procurement was run as an open competitive tender under the Light Touch Regime in accordance with the Public Contracts Regulations 2015. Eleven sub-lots are being awarded. Lot 2C is not awarded.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
21 488 795.88
GBP
II.2) Description
Lot No: 1A
II.2.1) Title
Community Support (Westminster) - Bridging & Befriending
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI32
II.2.4) Description of the procurement
Support for isolated older people which will include befriending and linkages to Day Centres
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 1B
II.2.1) Title
Community Support (Westminster) - Community Dementia
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI32
II.2.4) Description of the procurement
Support for those in early to moderate stages of Dementia which will include group activities and 1:1 services.
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 1C
II.2.1) Title
Community Support (RBo Kensington & Chelsea) - Volunteer delivered & Community Services
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI33
II.2.4) Description of the procurement
Supporting quality of life and independence, which will include Information & advice, Travel, escorting, shopping support, Small DIY projects, health promotion and intergenerational events
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 1D
II.2.1) Title
Community Support (RBo Kensington & Chelsea) - Bridging & Befriending
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI33
Main site or place of performance:
Kensington & Chelsea
II.2.4) Description of the procurement
Support for isolated older people which will include befriending and linkages to Day Centres
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 1E
II.2.1) Title
1E – Community Support (RBo Kensington & Chelsea) - Community Dementia
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI33
II.2.4) Description of the procurement
Support for those in early to moderate stages of Dementia which will include group activities and 1:1 services.
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2A
II.2.1) Title
2A – Community Centres/Hubs (Westminster) - Church Street Centre
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI32
II.2.4) Description of the procurement
Hub based activities includes global majority partnerships, physical exercise, knowledge and skills-based activities, social connection
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2B
II.2.1) Title
2B – Community Centres/Hubs (Westminster) - North & South Centre
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI32
II.2.4) Description of the procurement
Hub based activities including Physical exercise, knowledge, and skills-based activities, Social connection.
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2D
II.2.1) Title
2D – Community Centres/Hubs (RBo Kensington & Chelsea) - North & South Hub
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI33
II.2.4) Description of the procurement
Hub based activities including Physical exercise, knowledge and skills-based activities, Social connection.
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3A
II.2.1) Title
3A – Day Centres (Westminster) - Dementia Day Centre
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI32
II.2.4) Description of the procurement
Dementia support including person centred care and physical activities
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3B
II.2.1) Title
3B – Day Centres (Westminster) - Integrated Day Centre & Drop In
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI32
II.2.4) Description of the procurement
Older adults and Dementia support including person centred care and Physical activities.
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3C
II.2.1) Title
3C – Day Centres (RBo Kensington & Chelsea) - Integrated Day Centre & Drop In
II.2.2) Additional CPV code(s)
85312000
II.2.3) Place of performance
NUTS code:
UKI33
II.2.4) Description of the procurement
Older adults and Dementia support including person centred care, physical activities, and social connection opportunities.
II.2.5) Award criteria
Quality criterion: price
/ Weighting: 30%
Cost criterion: quality
/ Weighting: 70%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-006361
Section V: Award of contract
Lot No: 1A
Contract No: Contract No: 1A
Title: 1A - Community Support (Westminster) - Bridging & Befriending
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/12/2025
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Open Age
Charity no. 1160125
London
UK
NUTS: UKI33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 618 332.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1B
Contract No: 1B
Title: 1B – Community Support (Westminster) - Community Dementia
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/12/2025
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Age UK Westminster
Company no. 02788761; charity no. 1018300.
London
UK
NUTS: UKI32
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 269 391.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1C
Contract No: 1C
Title: 1C – Community Support (RBKC) - Volunteer delivered & Community Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/01/2026
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Age UK Kensington & Chelsea
Company no. 03926026; charity no. 1082658.
London
UK
NUTS: UKI33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 3 312 834.21
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1D
Contract No: 1D
Title: 1D – Community Support (RBKC) - Bridging & Befriending
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/01/2026
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Open Age
Charity no. 1160125; company no. CE002845
London
UK
NUTS: UKI33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 554 371.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1E
Contract No: 1E
Title: 1E – Community Support (RBKC) - Community Dementia
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/01/2026
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Age UK Kensington & Chelsea
Company no. 03926026; charity no. 1082658.
London
UK
NUTS: UKI33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 518 817.06
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2A
Contract No: 2A
Title: 2A – Community Centres/Hubs (Westminster) - Church Street Centre
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/12/2025
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Housing 21
Mutual no. IP16791R.
Birmingham
UK
NUTS: UKG31
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 020 225.56
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2B
Contract No: 2B
Title: Community Centres/Hubs (Westminster) - North & South Centre
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/12/2025
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Open Age
London
UK
NUTS: UKI33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 310 422.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2D
Contract No: 2D
Title: 2D – Community Centres/Hubs (RBo Kensington & Chelsea) - North & South Hub
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/01/2026
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Open Age
London
UK
NUTS: UKI33
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 3 481 660.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3A
Contract No: 3A
Title: Day Centres (Westminster) - Dementia Day Centre
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/12/2025
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
London Care Limited
Nottingham
UK
NUTS: UKF14
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 4 577 960.70
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3B
Contract No: 3B
Title: 3B – Day Centres (Westminster) - Integrated Day Centre & Drop In
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/12/2025
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
London Care Limited
Company no. 03117278.
Nottingham
UK
NUTS: UKF14
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 887 506.35
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3C
Contract No: 3C
Title: 3C – Day Centres (RBKC) - Integrated Day Centre & Drop In
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/01/2026
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Octavia Housing
Mutual no. IP13991R
London
UK
NUTS: UKI33
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 937 276.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The procurement was conducted as an open competitive tender under the Light Touch Regime in accordance with the Public Contracts Regulations 2015. A total of 10 tenders were received across the sub-lots. Contracts are awarded on the Most Economically Advantageous Tender basis. Lot 2C was not awarded as the tenders received did not meet the minimum requirements set out in the tender documents. Westminster City Council acted as the contracting authority for the procurement. Westminster City Council and the Royal Borough of Kensington and Chelsea will each enter into their own sovereign contracts with the successful providers.
VI.4) Procedures for review
VI.4.1) Review body
The High Court of Justice
The Royal Court of Justice, The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
24/06/2026