Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
UK Atomic Energy Authority
PLJV-1169-JTDD
Culham Science Centre
Oxfordshire
OX14 3DB
UK
Contact person: Emilie Terry
E-mail: emilie.terry@ukaea.uk
NUTS: UKJ14
Internet address(es)
Main address: https://www.gov.uk/government/organisations/uk-atomic-energy-authority
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/72814
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Fusion Research
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Microsoft Teams Direct Routing
Reference number: T/ET022/26
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
• Design and delivery of Microsoft Teams Direct Routing via certified Session Border Controller (SBC).
• Provision of SIP trunks/carrier services, numbering, and anti‑fraud protections.
• Number porting, DDI management, and emergency calling configuration (999/112).
• Integration of Spectralink IP‑DECT via SIP to Teams through the SBC.
• Strategy and solution for analogue and lift lines (e.g., ATA/gateway or third‑party PSTN solutions).
• QoS design (DSCP, bandwidth planning), testing, and monitoring (24×7).
• Reporting/analytics – Teams CQD/portal plus provider portal for usage, minute pools, billing, and quality.
• Security/compliance – ISO 27001, UK GDPR/DPA 2018, call encryption, audit logging.
• Phased migration including pilot, user enablement, documentation, and knowledge transfer.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
155 999.33
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKJ1
Main site or place of performance:
Culham Campus
II.2.4) Description of the procurement
• Design and delivery of Microsoft Teams Direct Routing via certified Session Border Controller (SBC).
• Provision of SIP trunks/carrier services, numbering, and anti‑fraud protections.
• Number porting, DDI management, and emergency calling configuration (999/112).
• Integration of Spectralink IP‑DECT via SIP to Teams through the SBC.
• Strategy and solution for analogue and lift lines (e.g., ATA/gateway or third‑party PSTN solutions).
• QoS design (DSCP, bandwidth planning), testing, and monitoring (24×7).
• Reporting/analytics – Teams CQD/portal plus provider portal for usage, minute pools, billing, and quality.
• Security/compliance – ISO 27001, UK GDPR/DPA 2018, call encryption, audit logging.
• Phased migration including pilot, user enablement, documentation, and knowledge transfer.
II.2.5) Award criteria
Quality criterion: Quality Criteria
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 001-250626
Section V: Award of contract
Contract No: 15563
Title: T/ET022/26
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/06/2026
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Cinos Limited
Camberley
UK
NUTS: UKJ2
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 155 999.33
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
United Kingdom Atomic Energy Authority
Culham Science Centre
Oxfordshire
OX14 3DB
UK
E-mail: emilie.terry@ukaea.uk
VI.5) Date of dispatch of this notice
25/06/2026