Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Chesterfield Borough Council
Town Hall, Rose Hill
Chesterfield
S401LP
UK
Contact person: Christian Blakemore
E-mail: procurement@chesterfield.gov.uk
NUTS: UKF12
Internet address(es)
Main address: https://www.chesterfield.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Out of Hours Call Handling
Reference number: DN817253
II.1.2) Main CPV code
79510000
II.1.3) Type of contract
Services
II.1.4) Short description
Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours.
The contract will cover an array of services including, but not limited to
• Emergency out of hour repairs
• Supporting tenants locked out of properties
• Dog Warden Services
• Drainage
• Flooding
• Homelessness
• Emergency Planning
• Other ad hoc requests
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
32 006.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKF
II.2.4) Description of the procurement
This is a contract award notice for the provision of Out of Hours Call Handling services for Chesterfield Borough Council. The contract was procured via a call-off from the EEM Framework Vacant Property Services ref EEM071. The total contract value is a maximum of £32,006.00 excl. VAT.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Under threshold procurement via Direct Award through Framework
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/06/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
SPS Doorguard
SC113186
Glasgow
UK
NUTS: UKF
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 32 006.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The High Court of Justice Royal Courts of Justice
London
UK
VI.5) Date of dispatch of this notice
26/06/2026