System Rheoli Achosion Gwarchod y Cyhoedd | Public Protection Case Management System

Procurement description

Mae Cyngor Sir Ynys Môn ("CSYM") yn dymuno caffael a gweithredu system rheoli achosion fodern, integredig i ddisodli'r platfform a ddefnyddir ar hyn o bryd gan y Gwasanaeth Diogelu'r Cyhoedd.

Mae'r system yn darparu gwybodaeth reoli hanfodol sy'n cefnogi llywodraethu mewnol, monitro perfformiad, gweithgaredd archwilio, a chwblhau ffurflenni statudol a chenedlaethol megis:

* Asiantaeth Safonau Bwyd - ffurflenni chwe mis

* Sgôr Hylendid Bwyd - uwch lwythiad misol

* Dychweliad Blynyddol Safonau Masnach

* Swyddfa Gartref - trwyddedu alcohol

* Comisiynydd Gamblo

* CThEM - busnes wedi'i gofrestru ar gyfer bwyd, tai amlfeddiannaeth (HMOs) a thacsis

* Arolygydd Dŵr y Gyfarwyddiaeth - cyflenwadau dŵr preifat

* Awdurdod Gweithredol Iechyd a Diogelwch - materion iechyd a diogelwch.

* Llywodraeth Cymru - cyflwr stoc tai'r sector rhent preifat / ansawdd aer

* DEFRA - ansawdd aer ar gyfer taliadau tagfeydd tacsi / Trwyddedau Amgylcheddol

* Rhyddid Gwybodaeth a Rheolaeth Gwybodaeth Amgylcheddol

Isle of Anglesey County Council ("IOACC") wishes to procure and implement a modern, integrated case management system to replace the platform currently used by the Public Protection Service.

The system provides essential management information that supports internal governance, performance monitoring, audit activity, and the completion of statutory and national returns such as:

* Food Standards Agency - six monthly returns

* Food Hygiene Rating - Monthly upload

* Trading Standards Annual Return

* Home Office – alcohol licensing

* Gambling Commissioner

* HMRC – businesses registered for food, houses in multiple occupation (HMOs) and taxis

* Drinking Water Inspectorate – private water supplies

* Health and Safety Executive – health and safety matters.

* Welsh Government – private rented sector housing stock condition / air quality

* DEFRA – air quality for taxi congestion charges / Environmental Permits

* Freedom of Information and Environmental Information Regulations

Main category

Services

Delivery regions

• UKL11 - Isle of Anglesey

Total value (estimated)

376000.00 GBP Excluding VAT

470000.00 GBP Including VAT

Contract dates (estimated)

01 April 2027, 00:00AM to 31 March 2032, 23:59PM

Extension end date (if all the extensions are used): 31 March 2035

Isle of Anglesey County Council

Is the total value above threshold?

Above threshold

CPV classifications

• 48000000 - Software package and information systems
• 72000000 - IT services: consulting, software development, Internet and support

Delivery regions

• UKL11 - Isle of Anglesey

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 April 2027, 00:00AM

Contract end date (estimated)

31 March 2032, 23:59PM

Extension end date (estimated)

31 March 2035, 23:59PM

Can the contract be extended?

Yes

Engagement process description

Er mwyn cynorthwyo gyda'r broses o ddylunio'r broses gaffael, mae Cyngor Sir Ynys Môn yn bwriadu cynnal sesiynau Teams 45 munud o hyd gyda chynigwyr unigol sydd â diddordeb ac sy'n gallu darparu system fel y disgrifiwyd uchod ar 16 Gorffennaf 2026.

Defnyddio y swyddogaeth "Cwestiwn ac Ateb" i ofyn am gopi o'r manyleb.

Yn ystod y sesiynau Teams, bydd y Tîm yn gofyn y cwestiynau canlynol,

Cyffredinol

A oes technolegau neu ddulliau newydd y dylem eu hystyried?

Adborth ar ein manyleb ddrafft

Pa adborth sydd gennych ar y fanyleb ddrafft?

A oes gofynion a fyddai’n cynyddu costau neu achosi cymhlethdod sylweddol?

A oes unrhyw ofynion yn aneglur, amwys neu’n gyfyngol?

Ydyn ni’n methu unrhyw ofynion neu swyddogaethau hanfodol?

A oes unrhyw gyfyngiadau yn ein manyleb a all gyfyngu cystadleuaeth?

Gweithredu a Darparu

Beth fyddai’r amserlen arferol ar gyfer gweithredu?

Beth yw’r risgiau cyffredinol yn ystod gweithredu a sut mae’r rhain yn cael eu lliniaru?

Pa lefel o adnoddau cleient sydd ei angen fel arfer?

Sut ydych chi’n cefnogi trosglwyddo data o system etifeddol?

Pa gymorth hyfforddiant a chynefino sydd ar gael?

Beth yw’r hyd a strwythur sy’n gweithio orau i gyflenwyr o ran y contract?

Dylai cynigwyr sydd â diddordeb mewn cymryd rhan yn yr ymgysylltiad hwn gysylltu ag Alun Roberts erbyn 12:00 ddydd Llun, 13 Gorffennaf 2026 fan bellaf, bydd Alun wedyn yn trefnu'r cyswllt Teams.

To assist with the process of designing the procurement process, IOACC intends to hold 45 minute Teams sessions on the 16th of July 2026 with individual bidders who are interested and who would be able to provide a system as described above.

Please use the "Question and Answers" functionality to obtain a copy of the specification.

During the Teams sessions, the following questions will be asked:-

General

Are there any emerging technologies or approaches we should consider?

Feedback on our draft specification

What feedback do you have on our draft specification?

Are there requirements that would significantly increase cost or complexity?

Are any requirements unclear, ambiguous or restrictive?

Are we missing any critical requirements or functionalities?

Are there any constraints in our specification that could limit competition?

Implementation & Delivery

What would a typical implementation timeline look like?

What are the common risks during implementation and how are these mitigated?

What level of client resource is typically required?

How do you support data migration from a legacy system?

What training and onboarding support is available?

What contract length and structure work best for you as a supplier?

Bidders who are interested in participating in this engagement should contact Alun Roberts by no later than 12:00 on Monday, 13 July 2026 to obtain a Teams link.

Due date

07 August 2026, 23:59PM

Has the engagement period already ended?

No

Publication date of tender notice (estimated)

01 September 2026