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Contract Award Notice

Housing Management System & Associated Software

  • First published: 30 June 2026
  • Last modified: 30 June 2026
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06beca
Published by:
GreenSquareAccord Limited
Authority ID:
AA81708
Publication date:
30 June 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This Call-Off replaces and unifies all existing MRI-related agreements into a single, streamlined contract. This reduces duplication, simplifies governance, and provides a single commercial framework for all MRI systems and services used by GreenSquareAccord (GSA).

Cloud Migration: A key deliverable is the migration of infrastructure and applications into the MRI Cloud. This transition will improve security, reliability, resilience, and availability of critical housing, finance, and asset management systems.

Managed Service: The contract includes an MRI-managed service that ensures:

Regular and proactive security updates.

Ongoing infrastructure and application maintenance.

Supplier-led monitoring, patching, and upgrades to keep systems secure, stable, and compliant.

Strategic Objectives:

Provide a modern, cloud-based ICT environment to support frontline services.

Strengthen cyber resilience and compliance with GDPR and CCS requirements.

Create a scalable foundation for future growth and integration with GSA's digital strategy.

Product that will form part of this contract: MRI HSG Enterprise, Voids, Rent Accounting, Rent Restructuring, Right to Buy, MRI Digital Self Services, MRI CRM, Homeswapper, Swaptracker, Finance Enterprise (Advanced OpenAccounts), Progress, HousingBrixx, Real Asset Management (Asset4000), Anite arcAsset Suite, Document Management (D4), M3 Locator Plus, Picksoft MergeIT, SAP Business Objects, PSI Suite.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

GREENSQUAREACCORD LIMITED

RS027052

Second Floor, 10 Brindley Place

Birmingham

B12JB

UK

E-mail: procurement@greensquareaccord.co.uk

NUTS: UKG31

Internet address(es)

Main address: https://greensquareaccord.co.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Housing Management System & Associated Software

II.1.2) Main CPV code

72260000

 

II.1.3) Type of contract

Services

II.1.4) Short description

This Call-Off replaces and unifies all existing MRI-related agreements into a single, streamlined contract. This reduces duplication, simplifies governance, and provides a single commercial framework for all MRI systems and services used by GreenSquareAccord (GSA).

Cloud Migration: A key deliverable is the migration of infrastructure and applications into the MRI Cloud. This transition will improve security, reliability, resilience, and availability of critical housing, finance, and asset management systems.

Managed Service: The contract includes an MRI-managed service that ensures:

Regular and proactive security updates.

Ongoing infrastructure and application maintenance.

Supplier-led monitoring, patching, and upgrades to keep systems secure, stable, and compliant.

Strategic Objectives:

Provide a modern, cloud-based ICT environment to support frontline services.

Strengthen cyber resilience and compliance with GDPR and CCS requirements.

Create a scalable foundation for future growth and integration with GSA's digital strategy.

Product that will form part of this contract: MRI HSG Enterprise, Voids, Rent Accounting, Rent Restructuring, Right to Buy, MRI Digital Self Services, MRI CRM, Homeswapper, Swaptracker, Finance Enterprise (Advanced OpenAccounts), Progress, HousingBrixx, Real Asset Management (Asset4000), Anite arcAsset Suite, Document Management (D4), M3 Locator Plus, Picksoft MergeIT, SAP Business Objects, PSI Suite.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 3 246 997.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKC

UKD

UKE

UKF

UKG

UKH

UKI

UKJ

UKK

II.2.4) Description of the procurement

SAAS Services

MRI HSG Enterprise*

o MRI HSG Core Package 3 - including Common, Property Lettings, Income,

Responsive Repairs, Home Ownership, Mail Merge MergeIT, Business

Process Management Toolkit, Case and Contact Management and Workflow,

Appointments, Campaign Manager, Community Action Solution, Feedback

Manager, Money Advisor, Messaging, Resident Involvement, Tenancy Visits,

EDR Web Services Toolkit, MS SQL Server DB Adaptor - Up to 26,000

Properties

o Voids - Up to 26,000 Properties

o Housing Enterprise Service Charges GUI - Up to 26,000 Properties

o M3 NHF Locator+ Interface Licence - Up to 26,000 Properties

o M3 NHF Locator+ Interface Subscription - Up to 26,000 Properties

o Rent Accounting - Up to 26,000 Properties

o Rent Restructuring - Up to 26,000 Properties

o Right to Buy - Up to 26,000 Properties

o OpenAccounts Integration - Up to 26,000 Properties

o OpenAccounts Live to Test Copy script - Up to 26,000 Properties

o CTI Telephony adaptor - Up to 26,000 Properties

o EDM File Attachment - Up to 26,000 Properties

o IMS - Up to 26,000 Properties

o EDM Enhancements - Up to 26,000 Properties

o Cloud Dialogs Adaptor - Up to 26,000 Properties

MRI Income Analytics

o MRI Income Analytics - Up to 26,000 Properties

o Income Analytics Docker - Up to 1 Server

MRI Digital Self Services*

o Digital Managed Service - Up to 1 Instance

o Digital Tenancy Services including Intelligent Custom Forms - Up to 26,000

Properties

MRI CRM

o MRI CRM - Up to 26,000 Properties

Finance Enterprise - Advanced Open Accounts */**

o Core Licence - Up to 74 Concurrent Users

o System Utilities - Up to 74 Concurrent Users

o OpenLink - Up to 74 Concurrent Users

o Productivity Pack - Up to 74 Concurrent Users

o Fixed Asset Tax Reporting - Up to 74 Concurrent Users

o Accounts Receivable - Up to 74 Concurrent Users

o Accounts Payable - Up to 74 Concurrent Users

o AR Bulk Allocation - Up to 74 Concurrent Users

Framework Ref: RM6098

Project Version: v2.0

Model Version: v3.8

3

Docusign Envelope ID: 8F8DFAB4-610A-4E30-8CD3-2200D258646A

RM6098 Framework Schedule 6 (Order Form Template and Call-Off Schedules)

Crown Copyright 2018

o AR Payment Plans - Up to 74 Concurrent Users

o Invoice Register - Up to 74 Concurrent Users

o General Ledger - Up to 74 Concurrent Users

o GL Budgeting - Up to 74 Concurrent Users

o Management Accounts - Up to 74 Concurrent Users

o Commitment Accounting - Up to 74 Concurrent Users

o Corporate Accounts - Up to 74 Concurrent Users

o Sundry Payments - Up to 74 Concurrent Users

o Fixed Assets - Up to 74 Concurrent Users

o Forensix - Up to 74 Concurrent Users

o Purchase Order Processing - Up to 34 Concurrent Users

o Project Budgeting - Up to 52 Concurrent Users

o Project Report Writer - Up to 52 Concurrent Users

o Financial Reporting - Up to 45 Concurrent Users

o Open Reporting - Up to 27 Concurrent Users

o DataMap (OA) - Up to 4 Concurrent Users

o EDR Enquiry Reporting - Up to 40 Concurrent Users

o GDPR - Bespoke Modification Support - Up to 74 Concurrent Users

o Cash & Bank - Up to 24 Concurrent Users

o Construction Industry Scheme - Up to 24 Concurrent Users

o Multiple Sessions - Up to 24 Concurrent Users

o Public Services Pack (Budget Journals, Payment Plans, Vote Report) - Up to

24 Concurrent Users

o Sales Invoicing - Up to 24 Concurrent Users

o Credit Control - Up to 14 Concurrent Users

o Project Costing - Up to 20 Concurrent Users

o Project Corporate Report Writer - Up to 20 Concurrent Users

o Project Billing - Up to 20 Concurrent Users

o Project Resources & Timesheets - Up to 20 Concurrent Users

o Stock - Up to 6 Concurrent Users

o Test Installation 1 - Up to 1 Instance

o Test Installation 2 - Up to 1 Instance

o Making Tax Digital - Full - Up to 2 Companies & 24 Submission per annum

Progress */**

o For use with Orchard Housing - Up to 190 Concurrent Users

o For use with Open Accounts Core - Up to 442 Concurrent Users

o For use with Open Accounts EDR - Up to 15 Concurrent Users

o For use with Open Accounts POP - Up to 16 Concurrent Users

o For use with Open Accounts Enquiry - Up to 12 Concurrent Users

o For use with ODBC Connections - Up to 5 Concurrent Users

o For use with Open Accounts Test - Up to 14 Concurrent Users

o For use with Pro2 - Up to 1 Instance

Homeswapper

o Homeswapper - Up to 29,999 Properties

o Swaptracker - Up to 29,999 Properties

HousingBrixx

Framework Ref: RM6098

Project Version: v2.0

Model Version: v3.8

4

Docusign Envelope ID: 8F8DFAB4-610A-4E30-8CD3-2200D258646A

RM6098 Framework Schedule 6 (Order Form Template and Call-Off Schedules)

Crown Copyright 2018

o HousingBrixx Application - Up to 26,000 Properties

o Brixx user - set up & licence - Up to 4 Named Users

o HousingBrixx Importer - Up to 1 Instance

o HousingBrixx Hosting - Up to 4 Named Users

o HousingBrixx Dashboard & Analytics - Up to 1 Instance & Up to 4 Named Users

Real Asset Management

o Asset4000 - Up to 5 Named Users; Up to 30,000 Properties

o Database for Real Asset Management - Up to 2 Production Databases

o Toolkit for Excel ™ - Up to 5 Named Users

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

The contract runs for a total of five years (3+1+1), with the option to extend it up to two times for 12 months per extension.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The works, supplies or services can be provided only by a particular economic operator for the following reason: protection of exclusive rights, including intellectual property rights

Explanation

The contract was awarded via direct award under the Crown Commercial Service RM6098 Technology Services framework.

This framework was established in accordance with the Public Contracts Regulations 2015 and was subject to prior publication in Find a Tender. The framework terms permit direct award without reopening competition where the supplier meets the authority's requirements.

As the procurement was conducted in accordance with the framework call-off procedures, no separate advertisement or call for competition was required. MRI Software Limited is the sole provider of the wider ecosystem, with full knowledge of its systems, integrations, and underlying intellectual property. The delivery of these services requires in depth product expertise, ongoing training, and up to date, date configuration knowledge, which cannot be readily replicated by third party suppliers.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

01/02/2026

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

MRI Software Limited

03341304

London

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 3 246 997.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

GreenSquareAccord

10 Brindley Place

Birmingham

B1 2JB

UK

VI.5) Date of dispatch of this notice

29/06/2026

Coding

Commodity categories

ID Title Parent category
72260000 Software-related services Software programming and consultancy services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@greensquareaccord.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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