II.2.3) Place of performance
NUTS code:
UKJ11
Main site or place of performance:
Edgbarrow School,
Crowthorne,
Berkshire,
United Kingdom.
II.2.4) Description of the procurement
The Client is looking for an IT service partner that can not only manage and support the school's IT network, both currently and in the future, but that also add value through proactive recommendations and enhancements that will support Edgbarrow School's strategy and growth. The aim is to support and enhance the current IT provision in school, both for academic and administrative purposes. Proven expertise in the proactive development of IT systems in an educational environment is essential.
The selected service provider shall be:
— Fully conversant with the latest and evolving legislation regarding the provision of IT and network services in a secondary school environment
— Required to evidence their quality assurance and security systems
— Required to evidence their proposed Key Performance Indicator measures for the contract
— Required to periodically present performance reporting and systems development recommendations to school governors
— Qualified to provide advice and support school IT and network services hardware and software procurement activities
The contract will provide on-site support, including maintenance, via the on-site technician/s located in school 5 days a week 41 weeks of the year (195 academic days plus 10 days holiday = 205 days or 41 weeks).
Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year.
Maintenance and system development activities shall be undertaken out with the 190 academic term-time days to minimise any disruption to pupil education and teaching activities.
The contract will commence on 1.8.2017 for an initial period of three years, ending 31.7.2020, with the opportunity to extend for a further period at the discretion of the governing body.
The contract will provide technical management and on-site technicians, to the school's ICT infrastructure, including:
— Full server support and monitoring,
— Fully managed helpdesk with remote support,
— Full workstation support, software support, hardware support and repairs,
— Staff and student email accounts and access setup and managed,
— Proactive contract management to ensure best value for money across all areas of the schools management systems and utilities,
— MIS support (SIMS, SAP, Bromcom, Integris, Facility Eportal) including finance systems),
— Development of the school's Virtual Learning Environment and other learning packages,
— 24/7/365 network monitoring with call out and emergency 24/7/365 contact,
The contract will be monitored by school senior representatives.
After the initial consultation and evaluation by the new Supplier, regular fortnightly meetings will be held with the on-site technician to discuss day-to-day issues and actions taken and scheduled.
TUPE will apply with regard to the two technicians currently employed for the provision of network services.
It is anticipated that the service provider will be available to train and coach staff, where needed, in the use of new hardware / software as it is introduced. There may be occasions where the technician is required to provide support in ICT classes. This will be planned and added in to the work schedule.
The projected cost of network services, including employment costs, for the current year is circa 60 000 GBP
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
300 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/08/2017
End:
31/07/2022
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 5
Objective criteria for choosing the limited number of candidates:
A minimum of 5 suppliers and a maximum of 10 suppliers will be taken forward to the tender stage of the process. Where less than 5 suppliers meet the minimum standards, only those that meet the minimum standards will be taken through to the tender stage. Where more than 5 suppliers meet the minimum standard, those suppliers with the highest scores will proceed to the tender stage.
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No