Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
Argyll Community Housing Association Limited
Dalriada House
Lochgilphead
PA31 8JL
UK
E-mail: chris.shaw@shawc.co.uk
NUTS: UKM6
Internet address(es)
Main address: http://www.acha.co.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10562
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Telephony and Contact Centre Solution.
II.1.2) Main CPV code
32524000
II.1.3) Type of contract
Services
II.1.4) Short description
The provision of a Contact Centre Solution, PCI DSS Call Recording system, Wallboard and Call Reporting solution that is fully integrated with ACHA's on-premise installation of Skype for Business 2015.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
82 229.00
GBP/ Highest offer:
143 170.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
32524000
II.2.3) Place of performance
NUTS code:
UKM6
Main site or place of performance:
Helensburgh.
II.2.4) Description of the procurement
The provision of a contact centre solution, PCI DSS Call recording solution, Call Reporting, and Wallboard solution that is fully integrated with an on-premise installation of Skype for Business 2015.
II.2.5) Award criteria
Quality criterion: Solution
/ Weighting: 50
Quality criterion: Service and support
/ Weighting: 20
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2016/S 231-420913
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/03/2017
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
4net Technologies Ltd
Cobra Court, 3 Scholar Green Road
Manchester
M32 0TR
UK
Telephone: +44 7889410210
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 90 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(SC Ref: 489803).
VI.4) Procedures for review
VI.4.1) Review body
Argyll Community Housing Association Limited
Dalriada House
Lochgilphead
PA31 8JL
UK
Internet address(es)
URL: http://www.acha.co.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Alcatel period has been completed and no challenges were received.
VI.5) Date of dispatch of this notice
30/03/2017