Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
Renfrewshire Council
Renfrewshire House, Cotton Street
Paisley
PA1 1JB
UK
Contact person: Craig Laughlan
Telephone: +44 1416186400
E-mail: craig.laughlan@renfrewshire.gov.uk
Fax: +44 1416187050
NUTS: UKM83
Internet address(es)
Main address: http://www.renfrewshire.gov.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00400
I.1) Name and addresses
Scotland Excel
Renfrewshire House, Cotton Street
Paisley
PA1 1AR
UK
Telephone: +44 3003001200
E-mail: contactus@scotland-excel.org.uk
Fax: +44 1416187423
NUTS: UKM83
Internet address(es)
Main address: http://www.scotland-excel.org.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10383
I.1) Name and addresses
Renfrewshire Leisure
Renfrewshire House, 5th Floor, North Building, Cotton Street
Paisley
PA1 1LL
UK
Telephone: +44 1416187390
E-mail: craig.connelly@renfrewshire.gov.uk
NUTS: UKM83
Internet address(es)
Main address: http://www.renfrewshireleisure.com
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA23182
I.1) Name and addresses
Renfrewshire Valuation Joint Board
The Robertson Centre, 16 Glasgow Road
Paisley
PA1 3QF
UK
Telephone: +44 1416185905
E-mail: shona.carlton@renfrewshire-vjb.gov.uk
Fax: +44 1416185999
NUTS: UKM83
Internet address(es)
Main address: www.Renfrewshire-vjb.gov.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA27323
I.1) Name and addresses
Clyde Muirshiel Regional Park
Lochlip Road
Lochwinnoch
PA12 4EA
UK
E-mail: info@clydemuirshiel.co.uk
NUTS: UKM83
Internet address(es)
Main address: www.clydemuirshiel.co.uk
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Telephony as a Service (TaaS)
Reference number: RC-RC-235-17
II.1.2) Main CPV code
64200000
II.1.3) Type of contract
Services
II.1.4) Short description
Renfrewshire Council wish to procure for the detailed design, supply, installation, configuration, commissioning, and full maintenance and management of an Enterprise Telephony Solution that will include the following components:-.
— Fixed telephony services (including red care and alarm lines),
— Mobile services,
— Exchange lines services,
— Voicemail services,
— Contact center services,
— Non geographic numbers.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
4 795 907.67
GBP
II.2) Description
II.2.2) Additional CPV code(s)
64200000
II.2.3) Place of performance
NUTS code:
UKM83
Main site or place of performance:
Renfrewshire House, Cotton Street Paisley, PA1 1JB.
II.2.4) Description of the procurement
Renfrewshire Council are looking to replace the current fixed telephony (Inc 0300 Numbers), Mobile Telephony and Contact Center services.
The Council has its headquarters at Renfrewshire House in Paisley and a buildings estate of circa 180 properties across the Renfrewshire Council area. We also have a small number of home workers out with the Renfrewshire area. The Councils workforce consists of around 7500 staff.
The Council is seeking to conclude a contract for the detailed design, supply, installation and migration, configuration, commissioning, project management and full support and maintenance of these services.
II.2.5) Award criteria
Quality criterion: General
/ Weighting: 15 %
Quality criterion: Telephony
/ Weighting: 25 %
Quality criterion: Contact centre
/ Weighting: 15 %
Quality criterion: Community benefits
/ Weighting: 10 %
Quality criterion: Fair working practices
/ Weighting: 5 %
Price
/ Weighting:
30 %
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015 and any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 147-304319
Section V: Award of contract
Contract No: RC-RC-235-17
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/02/2018
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
British Telecommunications plc
BT Centre, 81 Newgate Street
London
EC1A 7AJ
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 4 795 907.67
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Tenderers are required to submit S6 Declaration as part of their tender submission. The document is attached within the PCS-T e-ITT document, commercial envelope.
(SC Ref:535251).
VI.4) Procedures for review
VI.4.1) Review body
See VI.4.3 below
See VI.4.3 below
UK
Internet address(es)
URL: http://www.renfrewshire.gov.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446) (as amended) may bring proceedings in the Sheriff Court or Court of Session.
VI.5) Date of dispatch of this notice
14/03/2018