Contract notice
Section I: Contracting
authority
I.1) Name and addresses
East Lothian Housing Association Ltd
18-20 Market Street
Haddington
EH41 3JL
UK
Contact person: Caroline Wilson
E-mail: caroline.wilson@elha.com
NUTS: UKM73
Internet address(es)
Main address: http://www.elha.com
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA15603
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.publiccontractsscotland.gov.uk
I.4) Type of the contracting authority
Other: Housing Association
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Managed IT Services and Infrastructure Refresh 2018
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
The provision of Managed IT Services and related infrastructure hardware and equipment.
II.1.5) Estimated total value
Value excluding VAT:
600 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM73
Main site or place of performance:
Haddington.
II.2.4) Description of the procurement
ELHA wishes to appoint a single supplier to provide it with Managed IT Services (which is likely to include the provision of ICT infrastructure) that meet its Technical Statement of Requirements set out in the contract documents.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 84
This contract is subject to renewal: Yes
Description of renewals:
The initial contract period will be 48 months with the option to extend for up to 3 further 12 month periods. Any extension of the contract will be at the discretion of ELHA.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Economic operators maybe excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
List and brief description of selection criteria:
Under the ESPD, Question Reference Statement for 4C.1 economic operators shall be required to insert suitable responses to Question 4C.1.2 and 4C.A — 4C.F below in order to demonstrate they have the required standards of technical and professional ability.
4C.1.2 — The Bidder shall be required to provide relevant examples of supplies and/or services carried out during the last 3 years as specified in the Contract Notice: (Examples from both public and/or private sector customers and clients may be provided) 15%
4C.A — The Bidder shall be required to provide details of its experience in assisting an organisation with the migration/offboarding of another supplier's managed service provision to its service. In particular, how did it ensure that this migration has been low risk and undertaken through a controlled approach? 10%
4C.B — The Bidder shall be required to provide details of its experience in successfully building long term relationships with clients to support and develop the core infrastructure to deliver IT services? 15%
4C.C — The Bidder shall be required to provide details of its experience in how, in previous or existing contracts, it has approached the management of the mobilisation and transition arrangements and ensured continuity of IT service delivery during the transition period, including the key operational issues that had to be addressed; how they were resolved and its approach to the effective communication to and engagement with all affected staff and service users? 20%
4C.D — The Bidder shall be required to provide details of how it has previous approached project management to ensure the key milestone dates are achieved. This should include details of its risk management techniques and the steps it took to mitigate risks which may cause slippage including those which may be out of its control, e.g. failure of your supply chain to deliver on-time. 20%
4C.E — The Bidder shall be required to provide details of how it has previously approach the application of its quality assurance standards to its proposed solutions. 10%
4C.F — The Bidder shall be required to provide details of its approach it has taken on previous or existing contracts to innovate and deliver continuous improvement throughout the life of the contract. This includes the service provision and business improvement approach with year on year cost improvements you have made to deliver value for money. 10%
The evaluation team will score the Tenderer's responses to each of these questions on a scale of 0 to 5 by reference to the following scoring guide:
5 Exceptional. Demonstrates strengths, no errors, weaknesses or omissions and exceeds expectations in some or all respects.
4 Good. The standard of response fully meets expectations.
3 Satisfactory. The response is acceptable but with some minor reservations.
2 Poor. The response is deficient in certain areas where the details of relevant response require the reviewer to make certain assumptions.
1 Very Poor. The response is deficient in the majority of areas where the details of relevant response require the reviewer to make frequent assumptions.
0 Rejected. Response is unacceptable or non-existent, or there is a failure to properly address any issue.
The score a Tenderer is awarded for a question will be converted to give their percentage mark for that question. For example, if a Tenderer is awarded a score of 3 for a question with a percentage weighting of 2%, its percentage score for that question will be 1,2% (ie 3/5 x 2 = 1,2).
For all questions in the assessment of technical and professional ability there is a pass/fail minimum requirement where Tenderers must score “2” or above. Only those tenders who have achieved and acceptable score of “2” or above for all scored questions with a pass / fail minimum requirement will proceed to the price analysis.
III.2) Conditions related to the contract
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
13/04/2018
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
23/05/2018
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
Bidders must hold the accreditation ISO9001 (or equivalent), ISO 27001/2 (or equivalent), or a robust Quality policy or statement.
Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland website at https://www.publiccontractsscotland.gov.uk/
Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland website at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=535389
(SC Ref:535389).
Download the ESPD document here: http://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=535389
VI.4) Procedures for review
VI.4.1) Review body
East Lothian Housing Association Ltd
18-20 Market Street
Haddington
EH41 3JL
UK
Internet address(es)
URL: http://www.elha.com
VI.5) Date of dispatch of this notice
15/03/2018