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Contract Notice

Managed Service for provision of Interpreting, Transcription and Translation Services

  • First published: 17 March 2018
  • Last modified: 17 March 2018
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
Published by:
Bedford Hospital NHS Trust
Authority ID:
AA22881
Publication date:
17 March 2018
Deadline date:
16 April 2018
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The requirement under this Contract is for the provision of a high quality, cost effective and efficient Translation, Interpretation and Transcription Services to be delivered to the Trusts through this Contract, the Trusts seeks to ensure the delivery of a fully managed Translation, Interpretation and Transcription Service, that provides all ancillary services required for the delivery of this provision. This is to include the seamless, end-to-end delivery of a Service that offers advisory and administrative support in the following key areas;

— Verbal and Non-verbal Face-to-Face Interpretation Services that facilitate the conversion of spoken languages from one to another and the communication between deaf-blind, deaf and/or hard of hearing Service Users and hearing individuals via the use of a Linguist in physical attendance, allowing listeners and speakers to understand one another,

— Verbal and Non-verbal Video Interpretation Services that facilitate the conversion of spoken languages from one to another and the communication between deaf-blind, deaf and/or hard of hearing Service Users and hearing individuals via the use of video and audio technology allowing listeners and speakers to understand one another,

— Verbal and Non-verbal Translation and Transcription Services that that allows for the translation of written materials, the transcription of audio files, tapes and other electronic media into written and/or electronic text and the transcription of written documents into alternative formats to include but not limited to Braille, Easy Read, Audio and Large Print,

— Telephone Interpretation Services allowing for the conversion of spoken languages from one to another via the use of a Linguist over the telephone and all additional ancillary services required to deliver the Service. The Service Specification provides a detailed breakdown of the Service Requirements and as such, should be referenced by organisations tendering for this Contract.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Bedford Hospital NHS Trust

Bedford Hospital NHS Trust, Kempston Road

Bedford

MK42 9DJ

UK

Contact person: Mr Tom Devine

Telephone: +44 1234792660

E-mail: tom.devine@bedfordhospital.nhs.uk

Fax: +44 1235792155

NUTS: UKH2

Internet address(es)

Main address: www.bedfordhospital.nhs.uk

Address of the buyer profile: www.bedfordhospital.nhs.uk

I.1) Name and addresses

Luton and Dunstable University Hospital NHS Trust

Lewsey Road

Luton

LU4 0DZ

UK

Contact person: Tom Devine

Telephone: +44 1234792660

E-mail: tom.devine@bedfordhospital.nhs.uk

Fax: +44 1234792155

NUTS: UKH2

Internet address(es)

Main address: https://www.ldh.nhs.uk/

I.2) Joint procurement

The contract involves joint procurement

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://www.supplying2nhs.org/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://www.supplying2nhs.org/


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Managed Service for provision of Interpreting, Transcription and Translation Services

Reference number: DN330062

II.1.2) Main CPV code

79530000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The requirement under this Contract is for the provision of a high quality, cost effective and efficient Translation, Interpretation and Transcription Services to be delivered to the Trusts through this Contract, the Trusts seeks to ensure the delivery of a fully managed Translation, Interpretation and Transcription Service, that provides all ancillary services required for the delivery of this provision. This is to include the seamless, end-to-end delivery of a Service that offers advisory and administrative support.

II.1.5) Estimated total value

Value excluding VAT: 1 375 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKH2

II.2.4) Description of the procurement

The requirement under this Contract is for the provision of a high quality, cost effective and efficient Translation, Interpretation and Transcription Services to be delivered to the Trusts through this Contract, the Trusts seeks to ensure the delivery of a fully managed Translation, Interpretation and Transcription Service, that provides all ancillary services required for the delivery of this provision. This is to include the seamless, end-to-end delivery of a Service that offers advisory and administrative support in the following key areas;

— Verbal and Non-verbal Face-to-Face Interpretation Services that facilitate the conversion of spoken languages from one to another and the communication between deaf-blind, deaf and/or hard of hearing Service Users and hearing individuals via the use of a Linguist in physical attendance, allowing listeners and speakers to understand one another,

— Verbal and Non-verbal Video Interpretation Services that facilitate the conversion of spoken languages from one to another and the communication between deaf-blind, deaf and/or hard of hearing Service Users and hearing individuals via the use of video and audio technology allowing listeners and speakers to understand one another,

— Verbal and Non-verbal Translation and Transcription Services that that allows for the translation of written materials, the transcription of audio files, tapes and other electronic media into written and/or electronic text and the transcription of written documents into alternative formats to include but not limited to Braille, Easy Read, Audio and Large Print,

— Telephone Interpretation Services allowing for the conversion of spoken languages from one to another via the use of a Linguist over the telephone and all additional ancillary services required to deliver the Service. The Service Specification provides a detailed breakdown of the Service Requirements and as such, should be referenced by organisations tendering for this Contract.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 1 375 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The contract provides for 2 x 12 month extension options.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

The contract provides for 2 x 12 month extension options.

II.2.12) Information about electronic catalogues

Tenders must be presented in the form of electronic catalogues or include an electronic catalogue

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 16/04/2018

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 28/05/2018

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic payment will be used

VI.4) Procedures for review

VI.4.1) Review body

Bedford hospital NHS Trust

South Wing Kempston Road

Bedford

MK42 9DJ

UK

Telephone: +44 1234792660

E-mail: tom.devine@bedfordhospital.nhs.uk

Fax: +44 1234792155

Internet address(es)

URL: www.bedfordhospital.nhs.uk

VI.4.2) Body responsible for mediation procedures

As above

Kempston

MK42 9DJ

UK

Telephone: +44 1234792660

E-mail: tom.devine@bedfordhospital.nhs.uk

Fax: +44 1234792155

Internet address(es)

URL: www.bedfordhospital.nhs.uk

VI.5) Date of dispatch of this notice

16/03/2018

Coding

Commodity categories

ID Title Parent category
79530000 Translation services Office-support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
tom.devine@bedfordhospital.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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