Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
Guy's and St Thomas' NHS Foundation Trust (as host of NHS London Procurement Partnership)
Ground Floor, 200 Great Dover Street
London
SE1 4YB
UK
Contact person: Ms Ashwaq Fraser
Telephone: +44 2071887188
E-mail: ashwaq.fraser@lpp.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://www.lpp.nhs.uk
Address of the buyer profile: http://www.lpp.nhs.uk
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision Patient Transport Services Framework
Reference number: DN313263
II.1.2) Main CPV code
60000000
II.1.3) Type of contract
Services
II.1.4) Short description
Guy's and St Thomas' NHS Foundation Trust (as host of the NHS London Procurement Partnership) is seeking to establish a framework for the provision of Patient Transport Services across 8 Lots and 10 Regional sub lots The framework shall be open to LPP member bodies as listed at: http://www.lpp.nhs.uk/about-lpp/our-members/and any new LPP members for the duration of the contract; plus any other NHS/Public Sector bodies located in England, subject to approval of LPP, including but not limited to Acute and Foundation Trusts,CCGs, Ambulance, Care, Hospital, Mental Health and Community Health Trusts, Special Health Authorities, Health Boards, NHS Commissioning Boards, CSUs and other health orgs, Community Health Councils, Local Health Boards, Social Enterprises, NHS Collaborative Procurement Hubs / Organisations, GP Practices, Primary Care Commissioners, Local Authorities and any successor organisations of the above.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Lowest offer:
10 000.00
GBP/ Highest offer:
160 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Managed Patient Transport Services (all Lots)
II.2.2) Additional CPV code(s)
60000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of Fully Managed Patient Transport Services, this lot includes the provision of all the services covered within Lot 2 to Lot 8 listed for all mobility types and call centre services:
Lot 2: Call Centre Services,
Lot 3: Patient Transport Services. Type 3, 4, 5 and 6.
Lot 4: Car Services including Wheelchair Accessible Vehicles (WAVs). Type 1 and 2.
Lot 5: High Dependency Unit Vehicles. Type 7.
Lot 6: Secure Vehicles. Type 9.
Lot 7: Bariatric Vehicles. Type 8.
Lot 8: GP2/GP4. Type all.
Lots 1, 3, 4, 5, 6, 7 and 8 will be broken down into a further ten sub-lots by region:
a) Region 1: North East
b) Region 2: Yorkshire
c) Region 3: North West
d) Region 4: West Midlands
e) Region 5: East Midlands
f) Region 6: South West
g) Region 7: South Central
h) Region 8: South East
i) Region 9: London
j) Region 10: East
Mobility Type No:
1 — Walker
2 — Single handed wheelchair
3 — Double handed wheelchair
4 — Modified vehicle
5 — Modified vehicle+wheelchair
6 — Stretcher
7 — High Dependency
8 — Bariatric
9 — Secure Vehicle
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 90
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Call Centre Services
II.2.2) Additional CPV code(s)
60000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of Call Centre Services.
The service is for a fully outsourced England based Call Centre, including the provision of facilities, people and technology.
The Call Centre can be located anywhere in the country but will be required to have knowledge of the local area of the participating Trusts.
The Call Centre is responsible for applying the eligibility criteria for each patient activity. Patients, once identified, with significant long term conditions that are permanently eligible for transport are not required to be taken through the eligibility criteria for each requested booking for the lots listed:
Lot 1: Managed Patient Transport Services (all Lots).
Lot 3: Patient Transport Services.
Lot 4: Car Services including Wheelchair Accessible Vehicles (WAVs).
Lot 5: High Dependency Unit Vehicles.
Lot 6: Secure Vehicles.
Lot 7: Bariatric Vehicles.
Lot 8: GP2/GP4.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 90
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Patient Transport Services
II.2.2) Additional CPV code(s)
60000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of Patient Transport Services — mobility type 3, 4, 5 and 6.
The Transport Provider will provide transport services for patients with a medical need, between their places of residence and community and acute settings in reasonable time and comfort without detriment to their medical condition for secondary care treatment. This shall include secondary care services provided in a primary care setting.
This Lot will be broken down into a further ten (10) sublots by region:
A) Region 1: North East
B) Region 2: Yorkshire
C) Region 3: North West
D) Region 4: West Midlands
E) Region 5: East Midlands
F) Region 6: South West
G) Region 7: South Central
H) Region 8: South East
I) Region 9: London
J) Region 10: East.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 90
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Car Service including Wheelchair Accessible Vehicles (WAVs)
II.2.2) Additional CPV code(s)
60000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of Car Service including Wheelchair Accessible Vehicles (WAVs) — mobility type 1 and 2.
Passenger/Saloon cars. This may include, but is not limited to, renal patients.
This Lot will be broken down into a further ten (10) sublots by region:
A) Region 1: North East
B) Region 2: Yorkshire
C) Region 3: North West
D) Region 4: West Midlands
E) Region 5: East Midlands
F) Region 6: South West
G) Region 7: South Central
H) Region 8: South East
I) Region 9: London
J) Region 10: East.
The Transport Provider will provide transport services for patients with a medical need, between their places of residence and community and acute settings in reasonable time and comfort without detriment to their medical condition for secondary care treatment. This shall include secondary care services provided in a primary care-setting.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 90
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
High Dependency Unit Vehicles
II.2.2) Additional CPV code(s)
60000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of High Dependency Unit Vehicles — mobility type 7.
Patients that require care to paramedic standard.
High Dependency Patients are defined as patients who need to travel in an appropriately equipped vehicle with monitoring equipment (3 lead monitor minimum) and piped oxygen, and who may need to travel with equipment in situ e.g. drips / syringe pumps. This will require the provision of vehicles able to carry incubators/ baby PODS and equipment with children’s qualified nurse. A children’s qualified nurse is defined as a registered nurse with experience of working on a paediatric ward/department and who has been adequately trained.
This Lot will be broken down into a further ten (10) sublots by region:
A) Region 1: North East
B) Region 2: Yorkshire
C) Region 3: North West
D) Region 4: West Midlands
E) Region 5: East Midlands
F) Region 6: South West
G) Region 7: South Central
H) Region 8: South East
I) Region 9: London
J) Region 10: East.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 90
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
Secure Vehicles
II.2.2) Additional CPV code(s)
60000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of Secure Vehicles — Mobility Type 9.
A secure vehicle is required for the transportation of mental health patients who may or are known to be violent,aggressive or abusive. Registered mental health nurses/ personnel should accompany the patient.
Patients with non-sectioned psychiatric conditions will be conveyed according to their mobility.
This Lot will be broken down into a further ten (10) sublots by region:
A) Region 1: North East
B) Region 2: Yorkshire
C) Region 3: North West
D) Region 4: West Midlands
E) Region 5: East Midlands
F) Region 6: South West
G) Region 7: South Central
H) Region 8: South East
I) Region 9: London
J) Region 10: East.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 90
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 7
II.2.1) Title
Bariatric Vehicles
II.2.2) Additional CPV code(s)
60000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of Bariatric Vehicles – mobility type 8.
Bariatric is defined as patients whose weight/shape deems that they need to travel in vehicles with specialist bariatric equipment. Weight thresholds will be subject to risk assessment by the Transport Provider.
This Lot will be broken down into a further ten (10) sublots by region:
This Lot will be broken down into a further ten (10) sublots by region:
A) Region 1: North East
B) Region 2: Yorkshire
C) Region 3: North West
D) Region 4: West Midlands
E) Region 5: East Midlands
F) Region 6: South West
G) Region 7: South Central
H) Region 8: South East
I) Region 9: London
J) Region 10: East.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 90
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 8
II.2.1) Title
GP2/GP4
II.2.2) Additional CPV code(s)
60000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of GP2/GP4 Vehicles – all mobility types.
Urgent calls from GPs or other healthcare professionals which require ambulance transport for a patient within a time frame set by the GP. Immediate, emergency services will be directed to 999.
This Lot will be broken down into a further ten (10) sublots by region:
A) Region 1: North East
B) Region 2: Yorkshire
C) Region 3: North West
D) Region 4: West Midlands
E) Region 5: East Midlands
F) Region 6: South West
G) Region 7: South Central
H) Region 8: South East
I) Region 9: London
J) Region 10: East.
II.2.5) Award criteria
Cost criterion: Quality
/ Weighting: 90
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 243-506765
Section V: Award of contract
Contract No: LPP/2017/013
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/02/2018
V.2.2) Information about tenders
Number of tenders received: 41
Number of tenders received from SMEs: 33
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Ambulance Transfers Limited
Matrix House 12-16 Lionel Road
Canvey Island
SS8 9DE
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Arriva Transport Solutions Ltd
1 Admiral Way, Doxford International Business Park
Sunderland, Tyne and Wear
SR3 3XP
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Cabfind
Twelve Quays House, Egerton Wharf
Birkenhead.
CH41 1LD
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
DHL Supply Chain Limited
251 Midsummer Boulevard
Milton Keynes, Buckinghamshire
MK9 1EQ
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
ERS Transition Limited
Kemp House, 160 City Road,
London
EC1V 2NX
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
E-zec Medical Transport Services Ltd
Terminal Building Redhill Aerodrome Kings Mill Lane
Redhill,
RH1 5YP
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
G4S HEALTH SERVICES (UK) LIMITED
Southside, 105 Victoria Street,
LONDON,
SW1E 6QT
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Health Consultancy Solutions Ltd.
398 Coast Road
Pevensey Bay East Sussex
BN24 6NY
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Jigsaw Medical Services Ltd
Jigsaw House Units 3 - 4 The Oaks Stanney Mill Lane
Cheshire Oaks
CH2 4HY
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
London Ambulance Service NHS Trust
Trust Headquarters, 220 Waterloo Road
London,
SE1 8SD
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Manchester Medical Services
Unit 5e Arrow Trading Estate Corporation Rd Audenshaw
Manchester
M34 5LR
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Mealing Taxis Ltd
305 Regents Park Road, Finchley,
London,
N3 1DP
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Medi4 Ambulance Services Ltd
Paje House 164 West Wycombe Road
High Wycombe
HP12 3AE
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Falck UK Ambulance Service Limited
6 – 8 Twelvetrees Business Park Twelvetrees Crescent
London
E3 3JQ
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Mobile Medical Cover Ltd
Suite 9 Normanby Gateway, Lysaghts Way,
Scunthorpe,
DN15 9YG
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
HATS Group Limited
c/o LSR Management Ltd, Unit C2A Comet Studios, De Havilland Court, Penn St
Amersham,
HP7 0PX
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Patient Transport (UK) Ltd
17 Pennine Parade
London
NW2 1NT
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Prometheus Safe and Secure Limited
Fernhill Estates Office Fernhill Road
Newport
TF10 8DJ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Savoy Ventures Ltd
Stone Castle, Stone Castle Drive
Greenhithe,
DA9 9XL
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
St John Ambulance
27 St John's Lane
London
EC1M 4BU
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
STARCROSS TRADING LIMITED T/A BEARS
BEARS AMBULANCE HQ 229 WHITCHURCH LANE
EDGWARE
HA8 6QU
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
SSG UK Specialist Ambulance Service Ltd
Unit 1A Thamesview Business Centre, Barlow Way,
Rainham,
RM13 8BT
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Wallington Cars & Couriers Ltd
Jane Seymour House 23 Ewell Road
Cheam
SM3 8DD
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
10 000.00
GBP
/ Highest offer:
160 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Guy's and St Thomas' NHS Foundation Trust (as host of NHS London Procurement Partnership)
London
UK
Internet address(es)
URL: http://www.lpp.nhs.uk
VI.5) Date of dispatch of this notice
16/03/2018