Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
General Medical Council (GMC)
3 Hardman Street
Manchester
M3 3AW
UK
Contact person: Christine Jack
Telephone: +44 1619236340
E-mail: gmctenders@gmc-uk.org
Fax: +44 8453570025
NUTS: UK
Internet address(es)
Main address: http://www.gmc-uk.org
Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA19541
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Medical Regulation
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Unified Communications Programme
Reference number: GMC707
II.1.2) Main CPV code
32524000
II.1.3) Type of contract
Services
II.1.4) Short description
The General Medical Council (GMC) and Medical Practitioners Tribunal Service (MPTS) currently have a number of technologies available to its staff to communicate with. Whilst all solutions work well and have a degree of integration, users struggle to determine the most appropriate technology to use during their working day due to the number of choices available, but also understand the technologies well enough to take full advantage. There are an increased number of remote workers within the business and as a result the requirement for staff to efficiently communicate with one another is more important than ever.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 400 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Avaya Upgrade
II.2.2) Additional CPV code(s)
32524000
II.2.3) Place of performance
NUTS code:
UKD
Main site or place of performance:
3 Hardman Street, Manchester M3 3AW
II.2.4) Description of the procurement
The current instance of Communications Manager 5.x must be upgraded as it is near end of support. Associated telephony services, for instance Call Media, Nice Call Recording and other Contact Centre services are not in scope for change within this Lot. The bidder must consider how the Avaya system will be upgraded whilst not impacting Contact Centre solutions or service.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Cost criterion: Commecial
/ Weighting: 20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
SIP Migration
II.2.2) Additional CPV code(s)
32412100
32524000
II.2.3) Place of performance
NUTS code:
UKD
Main site or place of performance:
3 Hardman Street, Manchester M3 3AW
II.2.4) Description of the procurement
GMC would like to migrate from ISDN to SIP and realise the benefits of doing so which will not be exclusive to cost savings. Suppliers should consider whether session border controllers should be included within this bid and be explicitly clear on this and any other dependencies or inclusions.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Cost criterion: Commecial
/ Weighting: 20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Hybrid Skype Implementation
II.2.2) Additional CPV code(s)
32524000
32412100
II.2.3) Place of performance
NUTS code:
UKD
Main site or place of performance:
3 Hardman Street, Manchester M3 3AW
II.2.4) Description of the procurement
GMC currently has MS Lync 2013 installed and Lync clients have a Skype for Business “skin”. As a result it is known as Skype for Business within the organisation. It is well received and users take advantage of many of the features available e.g. IM, Presence, Video Calls and internal voice calls. GMC would like to upgrade the Lync 2013 solution to the latest supported version of Skype for Business and integrate it with the Avaya telephony system so that both internal and external calls can be made through the SfB client. GMC has identified that a Hybrid SfB implementation would be preferred as it will prepare us for cloud PBX migration.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Cost criterion: Commercial
/ Weighting: 20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Video Conferencing Pilot
II.2.2) Additional CPV code(s)
32524000
32412100
II.2.3) Place of performance
NUTS code:
UKD
Main site or place of performance:
3 Hardman Street, Manchester M3 3AW
II.2.4) Description of the procurement
GMC currently has a number of Polycom end points with a complex architecture supporting it. There is also integration between Polycom and Lync using the RealConnect and ContentConnect services. Considerable investment has been made to date in Polycom, but the end points are now starting to age and the solution is expensive to own. Where possible GMC would like to retain some of its investment in Polycom, but where this is done bidders should be mindful of the objective to have a single ways of working with Skype for Business.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Cost criterion: Commecial
/ Weighting: 20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 111-223565
Section V: Award of contract
Lot No: 1
Title: Avaya Upgrade
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/12/2017
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Maintel Europe
160 Blackfriars Road, Southwark
London
SE1 8EZ
UK
Telephone: +44 7909963067
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 500 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: SIP Migration
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/12/2017
V.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Maintel Europe
160 Blackfriars Road, Southwark
London
SE1 8EZ
UK
Telephone: +44 7909963067
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 170 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Hybrid Skype Implementation
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
21/12/2017
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Modality Systems
26 — 30 Upper Marlborough Road
St. Albans
AL1 3UU
UK
Telephone: +44 2035446753
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 225 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: Video Conferencing Pilot
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
08/11/2017
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Modality Systems
26 — 30 Upper Marlborough Road
St. Albans
AL1 3UU
UK
Telephone: +44 2035446753
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 445 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(MT Ref:209975).
VI.4) Procedures for review
VI.4.1) Review body
General Medical Council (GMC)
3 Hardman Street
Manchester
M3 3AW
UK
Telephone: +44 1619236340
E-mail: gmctenders@gmc-uk.org
Fax: +44 8453570025
Internet address(es)
URL: http://www.gmc-uk.org
VI.5) Date of dispatch of this notice
19/03/2018