Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
The City of Edinburgh Council
Waverley Court, 4 East Market Street
Edinburgh
EH8 8BG
UK
Contact person: Claudine Persaud
Telephone: +44 1314693727
E-mail: claudine.persaud@edinburgh.gov.uk
NUTS: UKM75
Internet address(es)
Main address: http://www.edinburgh.gov.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00290
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of an Energy Advice Service
Reference number: CT0492
II.1.2) Main CPV code
71314300
II.1.3) Type of contract
Services
II.1.4) Short description
The City of Edinburgh Council is seeking to appoint a Service Provider to provide an Energy Advice Service to Council Tenants.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
800 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
71314300
II.2.3) Place of performance
NUTS code:
UKM75
II.2.4) Description of the procurement
The City of Edinburgh Council is seeking to appoint a Service Provider to provide an Energy Advice Service to Council Tenants.
The Energy Advice Service will provide face-to-face advice and support to Council Tenants on a range of energy-related issues including:
— energy bills, debt and tariffs,
— advocacy with utility companies and the Ombudsman in complex cases,
— accessing discounts and grants, such as the Warm Home Discount,
— an assessment of energy use in the home,
— dampness and condensation,
— signposting and referral to other support services where a need is identified.
Advisors will be required to proactively engage with the local community, meet with groups, attend appointments at Tenants’ homes and attend community events. Advisors will be based in the Council’s locality offices and will also provide coaching support to Council Housing Officers to help them identify and signpost Council Tenants in need of advice.
II.2.5) Award criteria
Quality criterion: Contract delivery team
/ Weighting: 20
Quality criterion: Contract delivery methodology
/ Weighting: 20
Quality criterion: Collaboration
/ Weighting: 10
Quality criterion: Dispute / Complaint resolution
/ Weighting: 5
Quality criterion: Meeting KPIs and service levels
/ Weighting: 12.5
Quality criterion: Managment information
/ Weighting: 12.5
Quality criterion: The environment
/ Weighting: 5
Quality criterion: Equalities
/ Weighting: 5
Quality criterion: Fair work practices
/ Weighting: 5
Quality criterion: Community benefits
/ Weighting: 5
Price
/ Weighting:
50
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 209-433817
Section V: Award of contract
Contract No: CT0492
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/03/2018
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Changeworks
36 Newhaven Road
Edinburgh
EH6 5PY
UK
Telephone: +44 1314688661
NUTS: UKM75
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 759 620.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(SC Ref:536229).
VI.4) Procedures for review
VI.4.1) Review body
The City of Edinburgh Council
Waverley Court, 4 East Market Street
Edinburgh
EH8 8BG
UK
Telephone: +44 1314693922
Internet address(es)
URL: http://www.edinburgh.gov.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
A tenderer that suffers loss as a result of a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or the Court of Session. The City of Edinburgh Council (the Council) will have a minimum standstill period of 10 days before awarding the contract. The communication of the award decision notice will be sent by fax or email to all tenderers with the standstill period commencing on the next day. If proceedings are started in the Sheriff Court or the Court of Session against the Council in respect of the decision to award the contract within the standstill period then the Council is prevented from awarding the contract. Post contract award the Sheriff Court or the Court of Session may:
(1) award damages provided proceedings are brought within 3 months from the date when the grounds for the bringing of the proceedings first arose;
(2) be entitled to issue an ineffectiveness order or impose a financial penalty on the Council.
A claim for an ineffectiveness order must be made within 30 days of the Contract Award Notice being published in the OJEU or within 30 days of the date those who expressed an interest in or otherwise bid for the contract were informed of the conclusion of the contract or in any other case within 6 months from the date on which the contract was entered into.
VI.5) Date of dispatch of this notice
20/03/2018