Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Network Homes
Olympic Office Centre, 8 Fulton Road
Wembley
HA9 0NU
UK
Contact person: Linda Lally
Telephone: +44 20807824854
E-mail: procurement@networkhomes.org.uk
NUTS: UKI
Internet address(es)
Main address: https://www.networkhomes.org.uk
I.1) Name and addresses
SW9 Community Housing
6 Stockwell Park Walk
London
SW9 0FG
UK
E-mail: procurement@networkhomes.org.uk
NUTS: UKI
Internet address(es)
Main address: https://www.sw9.org.uk
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Estate Services
II.1.2) Main CPV code
90910000
II.1.3) Type of contract
Services
II.1.4) Short description
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste, graffiti removal and ground maintenance services.
The contract is for 5 years, with the potential of 2 further extensions of 3+2 years, giving a total potential contract length of 10 years in total.
The contract will be split into 7 lots based on geographical areas.
Contractors can be awarded one or more lots, one contractor can win all lots. If one contractor is awarded all lots we will expect the successful contractor to be able to demonstrate significant cost savings based on the total contract value.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
28 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Estate Services — London Boroughs of Brent and Harrow
II.2.2) Additional CPV code(s)
90911000
77314000
90690000
90918000
90500000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste removal, graffiti removal and ground maintenance services.
Lot 1 covers properties in London Boroughs of Brent and Harrow, In lot 1 we have a variety of different stock tenures, including General Needs, Leasehold, Sheltered and Private Rented Properties (PRO).
Our head office at Olympic Office Centre in Wembley is also included in this lot.
Geographically Brent and Harrow are seen as our core Boroughs as they hold the bulk of our stock. This lot will cover xxx properties. NH's have a large development programme, we are aiming to develop 1 000 properties per year for the next 5 years across our whole stock porfolio, NH's may add or remove properties from this contract during the contract period.
In lot 1, we have a high number of densely populated and high profile estates, some with dedicated neighborhood management staff on site. Lot 1 also includes the majority of our sheltered schemes and we have approx 700 units of key worker accommodation at Northwick Park.
The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Initial contract period is for 5 years, with the option to extend by a further 5 years, (extensions will be 3 years + 2 years) depending upon performance. Maximum contract = 10 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Estate Services for all other London Boroughs (excl. Brent Harrow and Barnet)
II.2.2) Additional CPV code(s)
90911000
77314000
90690000
90918000
90500000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, graffiti removal, bulk waste and ground maintenance services.
Lot 2 covers properties in all other London Boroughs excluding Brent, Harrow and Barnet. There are approx xxx properties in this lot.
Lot 2 includes a high number of dispersed sites across London which generally do not have any on site staff. There are a small number of sheltered sites within Lot 2.
We also have Private rented properties (PRO properties), we have approximately 600 units of shared cluster-style accommodation in east London, in Hackney and Islington.
The successful contractor will have to demonstrate the robustness of their management structure to resource visits to each site on a daily/weekly basis to ensure high standards are being maintained across a large geographical area.
The contractor must also be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Initial contract period is for 5 years, with the option to extend by a further 5 years, (extensions will be 3 years + 2 years) depending upon performance. Maximum contract = 10 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
All of London — Combined Lot
II.2.2) Additional CPV code(s)
90911000
90690000
90500000
90918000
77314000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste removal, graffiti removal and ground maintenance services.
Lot 3 covers properties across London (excluding Barnet), This is a combined lot covering all properties in Lot 1 and Lot 2. In lot 3 we have a variety of different stock tenures, including General Needs, Leasehold, Sheltered and Private Rented Properties (PRO).
The successful contractor will have to demonstrate the capability of their management organisation and their capacity to deliver the services required across a large geographical area.
The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Internal and External Cleaning Services
II.2.2) Additional CPV code(s)
90911000
90690000
90500000
90918000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
Hertfordshire
II.2.4) Description of the procurement
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an internal and external cleaning service to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
This lot does not include grounds maintenance services.
The properties are predominantly in market town, semi rural and rural locations. The bulk of the stock is within East Hertfordshire and is centred around the main towns of Hertford and Ware. There are smaller clusters of accommodation in St Albans, Milton Keynes, Biggleswade, and other parts of Hertfordshire. There are also a small number of properties in Watford and LB Barnet and other out of London areas.
NH's have a large development programme, we are aiming to develop 1 000 properties per year for the next 5 years across our whole stock porfolio, NH's may add or remove sites from this contract during the contract period.
The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Grounds Maintenance — Hertford
II.2.2) Additional CPV code(s)
77314000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
Hertfordshire
II.2.4) Description of the procurement
Description of procurement: Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide a grounds maintenance service contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
This lot does not include cleaning services.
The properties are predominantly in market town, semi rural and rural locations. The bulk of the stock is within East Hertfordshire and is centred around the main towns of Hertford and Ware. There are smaller clusters of accommodation in St Albans, Milton Keynes, Biggleswade, and other parts of Hertfordshire. There are also a small number of properties in Watford and LB Barnet and other out of London areas.
A significant amount of the sites are ex local authority where whole estates were transferred to Network Homes. Combined with the geographical locations, this gives rise to some extensive grounds maintenance liabilities in Lot 5, particularly around grass cutting and shrub maintenance. There is also very often split responsibilities between Network Homes and retained Parish, District and County Council obligations.
There are also a number of sheltered schemes in Lot 5 which also have extensive grounds maintenance requirements.
NH's have a large development programme, we are aiming to develop 1 000 properties per year for the next 5 years across our whole stock porfolio, NH's may add or remove sites from this contract during the contract period.
The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
Estate Services — Combined lot Hertford and Out of London
II.2.2) Additional CPV code(s)
90911000
90690000
90500000
90918000
77314000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
Hertfordshire
II.2.4) Description of the procurement
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, graffiti removal, bulk waste and ground maintenance services.
This is a combined lot and covers the properties in lots 4 and 5.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 7
II.2.1) Title
SW9 Cleaning
II.2.2) Additional CPV code(s)
90911000
90690000
90500000
90918000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
SW9 is inviting expressions of interest from suitably experienced and qualified service providers to provide an internal and external cleaning service to communal areas in general rented, leasehold, shared ownership and sheltered properties.
Cleaning will include internal and external cleaning, window cleaning services, bulk waste removal and graffiti removal services.
Lot 7 covers the Stockwell Park and Robsart Village estates, both in SW9 with a combined stock of over 1 500 properties and over 20 blocks of varying sizes, including a high rise block of 20 floors.
SW9 are the housing management organisation for the Stockwell Park Estate, who manage the day-to-day housing services on behalf of the landlord -who is the parent company, Network Homes.
SW9 are considering setting up a DLO arrangement for their cleaning services, the contract term for the SW9 lot is therefore different to other lots. The SW9 contract term is 3 years plus further extensions of up to 7 years (10 years maximum).
This lot may or may not be awarded, If it awarded the Contract will be in the name of SW9.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
The SW9 contract term is 3 years plus 2 years and then 5 x 1 further annual extensions of up to 10 years maximum.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
Lot No: 1
Title: Brent and Harrow
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section V: Award of contract
Lot No: 2
Title: Rest of London
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section V: Award of contract
Lot No: 3
Title: All of London
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/05/2018
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Pinnacle Housing Ltd
1st Floor, 6 St Andrew Street, Holborn
London
EC4A 3AE
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 22 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: Cleaning — Hertford and out of London
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section V: Award of contract
Lot No: 5
Title: Grounds Maintenance — Hertford and Out of London
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section V: Award of contract
Lot No: 6
Title: Estate Services — Hertford and Out of London
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/05/2018
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
New Green Services Ltd
Unit A5, Weltech Business Centre, Ridgeway, Welwyn Garden City
Hertfordshire
AL7 2AA
UK
NUTS: UKH23
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 5 750 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 7
Title: SW9 — Estate Cleaning
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.3) Additional information
The Contracting Authority considers that this contract may be suitable for economic operators that are Small or Medium Enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
In accordance with the Public Contracts Regulations 2015, the tender documents are available on this portal, however only the SQ is required to be returned at this stage. Your attention is drawn however to the specification requirements in Appendix B of the tender documents which specifies the service required, so that potential bidders can ensure that they are willing and able to provide both the information and the services required and demonstrate this if invited to tender.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=379809764
GO Reference: GO-2019226-PRO-14170999
VI.4) Procedures for review
VI.4.1) Review body
The High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
VI.4.2) Body responsible for mediation procedures
The High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The Contracting Authority will observe a minimum 10 calendar day standstill period from the day after communication to tenderers of the authority's intended award decision. There is no right to appeal to the Contracting Authority and instead the UK Public Contract Regulations 2015 provide for an aggrieved party to apply to The High court of England and Wales concerning any alleged breach unless an extension is agreed by the courts. Full information regarding appeals can be obtained from the body responsible for the appeal procedure detailed in V1.4.1
VI.4.4) Service from which information about the review procedure may be obtained
The High Court
Royal Courts Of Justice, The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
26/02/2019