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Contract Award Notice

Managed Telephony Contract

  • First published: 04 March 2019
  • Last modified: 04 March 2019
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Thames Water Utilities Limited
Authority ID:
AA20727
Publication date:
04 March 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Award of the following:

The scope of the telecoms services encompasses service management activities to govern the operations of the telecoms services.

Initial provision of corporate mobile, OT M2M, MDM, fixed lines, SIP, IPT, WAN, unified communications and internet services. Thames Water reserves the right to include telecoms equipment, satellite and contact centre services and provision of SMS services in scope in the future.

The future supplier is expected to manage a controlled transition of services from the incumbents to minimise risks to business continuity, optimise stranded costs and deliver transformation in the most cost effective and efficient manner.

The potential provider is expected to leverage common industry standard solutions and industry best practice to offer best value services to Thames Water. During the term, Thames Water desire the flexibility to benefit from the efficiencies and improvements offered by new and evolving technologies, adapted by the potential provider to offer relevant IT network services to meet Thames Water's business needs. The agreement will be directly with Thames Water but will be managed on our behalf by an agent.

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

Thames Water Utilities Ltd

Procurement Support Centre — 3rd Floor East, C/O Mail Room, Rose Kiln Court

Reading

RG2 0BY

UK

E-mail: procurement.support.centre@thameswater.co.uk

NUTS: UKJ11

Internet address(es)

Main address: www.thameswater.co.uk

I.6) Main activity

Water

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Managed Telephony Contract

Reference number: FA1279

II.1.2) Main CPV code

64210000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Notification of award of the following:

The scope of the telecoms services encompasses service management activities to govern the operations of the telecoms services.Initial provision of corporate mobile, OT M2M, MDM, fixed lines, SIP, IPT, WAN, Unified Communications and internet services. Thames Water reserves the right to include telecoms equipment, satellite and contact centre services and provision of SMS services in scope in the future.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Lowest offer:   / Highest offer:  

II.2) Description

II.2.2) Additional CPV code(s)

64210000

51611100

72710000

64215000

64227000

64211200

64212100

II.2.3) Place of performance

NUTS code:

UKI

UKJ

II.2.4) Description of the procurement

Award of the following:

The scope of the telecoms services encompasses service management activities to govern the operations of the telecoms services.

Initial provision of corporate mobile, OT M2M, MDM, fixed lines, SIP, IPT, WAN, unified communications and internet services. Thames Water reserves the right to include telecoms equipment, satellite and contact centre services and provision of SMS services in scope in the future.

The future supplier is expected to manage a controlled transition of services from the incumbents to minimise risks to business continuity, optimise stranded costs and deliver transformation in the most cost effective and efficient manner.

The potential provider is expected to leverage common industry standard solutions and industry best practice to offer best value services to Thames Water. During the term, Thames Water desire the flexibility to benefit from the efficiencies and improvements offered by new and evolving technologies, adapted by the potential provider to offer relevant IT network services to meet Thames Water's business needs. The agreement will be directly with Thames Water but will be managed on our behalf by an agent.

II.2.11) Information about options

Options: Yes

Description of options:

The agreement is intended to be for 7 years in total, initial term 4 years with termination for convenience option to be detailed at a later stage.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 134-275362

Section V: Award of contract

Contract No: 1

Title: Managed Telephony Contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

07/01/2019

V.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Vodafone Ltd

Newbury

UK

NUTS: UKJ11

The contractor is an SME: No

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Thames Water Utilities Ltd

Reading

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Thames Water Utilities Ltd will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

VI.5) Date of dispatch of this notice

26/02/2019

Coding

Commodity categories

ID Title Parent category
51611100 Hardware installation services Installation services of computers
64227000 Integrated telecommunications services Telecommunication services except telephone and data transmission services
64215000 IP telephone services Telephone and data transmission services
72710000 Local area network services Computer network services
64211200 Long distance telephone services Public-telephone services
64212100 Short Message Service (SMS) services Mobile-telephone services
64210000 Telephone and data transmission services Telecommunications services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement.support.centre@thameswater.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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