Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Bristol City Council
City Hall, College Green
Bristol
BS1 5TR
UK
Contact person: Mr Daniel Gaiger
Telephone: +44 1179223194
E-mail: daniel.gaiger@bristol.gov.uk
NUTS: UKK1
Internet address(es)
Main address: https://www.bristol.gov.uk/
Address of the buyer profile: https://www.bristol.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Case Management System, Complaints and Feedback, Freedom of Information Requests (FOI’s), Subject Access Requests (SARs) and Councillor/MP Enquiries
Reference number: DN362572
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Services
II.1.4) Short description
The City of Bristol Council (hereafter referred to as Bristol City Council and or BCC) wish to appoint an experienced lead contractor to deliver:
A case management system that enables citizens to log both non-statutory and statutory complaints, Freedom of Information Requests (FOI’s), feedback, and system access requests via a software solution/portal.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
500 000.00
GBP/ Highest offer:
500 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKK1
II.2.4) Description of the procurement
The City of Bristol Council (hereafter referred to as Bristol City Council and or BCC) wish to appoint an experienced lead contractor to deliver:
A case management system that enables citizens to log both non-statutory and statutory complaints, Freedom of Information Requests (FOI’s), feedback, and system access requests via a software solution/portal.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 170-386908
Section V: Award of contract
Title: Case Management System, Complaints and Feedback, Freedom of Information Requests (FOI’s), Subject Access Requests (SARs) and Councillor/MP Enquiries
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/02/2019
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Civica UK Ltd
1628868
Southbank Central, 30 Stamford Street
London
SE19LQ
UK
NUTS: UKK1
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
500 000.00
GBP
/ Highest offer:
500 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The City of Bristol City Council
Bristol
UK
VI.5) Date of dispatch of this notice
11/03/2019