Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
University of Exeter
RC000653
Northcote House
Exeter
EX4 4QH
UK
Contact person: Sam Barker
Telephone: +44 11111
E-mail: samantha.barker@exeter.ac.uk
NUTS: UKK
Internet address(es)
Main address: http://www.exeter.ac.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Contract for Provision of an IT Service Management Solution
Reference number: UOE/2018/021/SB
II.1.2) Main CPV code
48517000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The IT service management capability project will implement a significant change in the IT department and will deliver new IT capabilities and new ways of working.
The project will need to take into account the potential disruption to the University in adopting a new service desk capability and the move to self-help and access to a service catalogue.
The potential impact of changes to working practices will be significant and it is envisaged that implementation will happen over a phased approach recognising the need to stabilise current operations and put in place the foundations for further capabilities to be implemented in future phases.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
3 000 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48000000
48100000
72222300
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
The IT service management capability project will implement a significant change in the IT department and will deliver new IT capabilities and new ways of working.
The project will need to take into account the potential disruption to the University in adopting a new service desk capability and the move to self-help and access to a service catalogue.
The implementation of the IT service management solution will deliver improvement for the IT service. If proven successful, the University reserves the right to purchase additional modules and/or subscriptions to enable other professional service areas of the University to benefit from this solution. For the avoidance of doubt the purpose of this procurement is to provide the IT service management solution for the IT service with a budget for implementation and subscription of 645 000 GBP. The figure of 3 045 000 GBP includes this initial implementation and estimations of the budget that could be available if the University was to adopt an enterprise solution within the term of this contract.
The potential impact of changes to working practices will be significant and it is envisaged that implementation will happen over a phased approach recognising the need to stabilise current operations and put in place the foundations for further capabilities to be implemented in future phases.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
The implementation of the IT service management solution will deliver improvement for the IT service. If proven successful, the University reserves the right to purchase additional modules and/or subscriptions to enable other professional service areas of the University to benefit from this solution. For the avoidance of doubt the purpose of this procurement is to provide the IT service management solution for the IT service with a budget for implementation and subscription of 645 000 GBP. The figure of 3 045 000 GBP includes this initial implementation and estimations of the budget that could be available if the University was to adopt an enterprise solution within the term of this contract.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 133-302231
Section V: Award of contract
Contract No: 1
Title: Contract for Provision of an IT Service Management Solution
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/03/2019
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Axios Systems plc
60 Melville Street
Edinburgh
EH3 7HF
UK
NUTS: UKK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 267 786.88
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The implementation of the IT service management solution will deliver improvement for the IT service. If proven successful, the University reserves the right to purchase additional modules and/or subscriptions to enable other professional service areas of the University to benefit from this solution. This is included in the contract award value.
VI.4) Procedures for review
VI.4.1) Review body
University of Exeter
Exeter
UK
VI.5) Date of dispatch of this notice
26/03/2019