Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Railway Housing Association
Bank Top House, Garbutt Square, Neasham Road
Darlington
DL1 4DR
UK
Contact person: Chris Shaw
Telephone: +44 7722067596
E-mail: chris.shaw@shawc.co.uk
NUTS: UKC13
Internet address(es)
Main address: https://www.railwayha.co.uk
Address of the buyer profile: https://www.shawc.co.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-Darlington:-Information-technology-services./8KHQ643VM2
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Managed IT Services
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
The provision of a fully managed IT service.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72222300
II.2.3) Place of performance
NUTS code:
UKC13
Main site or place of performance:
Darlington.
II.2.4) Description of the procurement
The scope of this procurement is to identify a single managed services supplier who can provide:
— managed services infrastructure (IaaS which provides compute, storage, backup, DR, Server O/S);
— data connectivity (including WAN, internet, firewall, LAN and Wi-Fi requirements);
— migration to Microsoft 365 and Azure AD so that RHA can fully adopt, in a phased approach – (azure AD, Windows 10 enterprise, exchange online, one drive, teams/sharepoint, intune, autopilot, advanced threat protection, windows defender, etc.);
— management and support of the managed services infrastructure, including application and database management.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
13/05/2020
End:
31/10/2025
This contract is subject to renewal: Yes
Description of renewals:
There is the potential of two 1 year extensions, taking the total contract term to 7 years.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
List and brief description of selection criteria:
Minimum financial and insurance levels as detailed below, in the SSQ and ITT.
Minimum level(s) of standards required:
Financial
— performing a credit check using Creditsafe, a score of 51 or above will be classed as a pass; anything equal to or below 50 will be a fail;
— in addition to the above, RHA will perform an additional Creditsafe check which will confirm that the annual contract value (as proposed by the supplier) does not exceed their maximum capacity for a single contract. If Creditsafe advises it would, this would be a fail.
Insurance
— employer’s (compulsory) liability insurance = GBP 10 million,
— public liability insurance = GBP 10 million,
— professional indemnity insurance = GBP 10 million.
III.1.3) Technical and professional ability
List and brief description of selection criteria:
Minimum levels of partner certification
Referenceable experience
Requirements for ISO27001, IS9001, and service management
Minimum level(s) of standards required:
The supplier must be a minimum of a Microsoft Silver Partner in Cloud Platform and Productivity.
The supplier must have referenceable experience of transition organisations from on-premise/hosted infrastructures to Microsoft 365.
The supplier must be a minimum of a Citrix Silver Partner.
The supplier must be ISO27001 certified as both the provider and for the proposed hosting location.
The supplier must be ISO9001 certified.
The supplier must operate to an industry recognised service management best practice.
III.2) Conditions related to the contract
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
14/04/2020
Local time: 09:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
14/04/2020
Local time: 09:05
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Darlington:-Information-technology-services./8KHQ643VM2
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/8KHQ643VM2
GO Reference: GO-202032-PRO-16098822
VI.4) Procedures for review
VI.4.1) Review body
Railway Housing Association
Bank Top House, Garbutt Square, Neasham Road
Darlington
DL1 4DR
UK
VI.5) Date of dispatch of this notice
02/03/2020