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Contract Notice

EHRC 1920-42 Finance Systems' Licensing and Support

  • First published: 24 March 2020
  • Last modified: 24 March 2020
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
Published by:
Equality and Human Rights Commission
Authority ID:
AA1014
Publication date:
24 March 2020
Deadline date:
15 April 2020
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Commission is seeking to engage a suitably qualified and experienced contractor to provide licensing and support services for its finance systems. Services will include and not be limited to software training, best practice advice and guidance about upgrading and patching. The contractor will also source software patches and provide timely notifications regarding systems’ maintenance. Support extends to the Commission’s in-house ICT service desk acting as a second and third line support service. Consequently the contractor can expect to have contact with the Commission’s IT department as well as the Finance department’s users.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Equality and Human Rights Commission

3rd Floor Arndale House, Arndale Centre

Manchester

M4 3AQ

UK

Contact person: Mr Hywyn Pritchard

E-mail: procurementhelpdesk@equalityhumanrights.com

Fax: +44 1618298110

NUTS: UKD

Internet address(es)

Main address: http://www.equalityhumanrights.com

Address of the buyer profile: http://www.equalityhumanrights.com

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com/Advert/Index?advertId=2d2da12e-b86a-ea11-80ff-005056b64545


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Advert/Index?advertId=2d2da12e-b86a-ea11-80ff-005056b64545


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Social protection

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

EHRC 1920-42 Finance Systems' Licensing and Support

Reference number: DN472142

II.1.2) Main CPV code

72250000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Commission is seeking to engage a suitably qualified and experienced contractor to provide licensing and support services for its finance systems. Services will include and not be limited to software training, best practice advice and guidance about upgrading and patching. The contractor will also source software patches and provide timely notifications regarding systems’ maintenance. Support extends to the Commission’s in-house ICT service desk acting as a second and third line support service. Consequently the contractor can expect to have contact with the Commission’s IT department as well as the Finance Department’s users.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKD

UKI

UKL

UKM

II.2.4) Description of the procurement

The Commission is seeking to engage a suitably qualified and experienced contractor to provide licensing and support services for its finance systems. Services will include and not be limited to software training, best practice advice and guidance about upgrading and patching. The contractor will also source software patches and provide timely notifications regarding systems’ maintenance. Support extends to the Commission’s in-house ICT service desk acting as a second and third line support service. Consequently the contractor can expect to have contact with the Commission’s IT department as well as the Finance department’s users.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 22/05/2020

End: 21/05/2022

This contract is subject to renewal: Yes

Description of renewals:

The initial terms if for 24 months with a renewal option for two additional periods of up to 12 months each, subject to satisfactory performance.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure - Accelerated procedure

Justification:

The COVID-19 outbreak has given rise to an urgent need to provide support and licensing to its finance systems to ensure business continuity. This does not give the Commission sufficient time to comply with the standard open procedure timescales for this procurement. The Commission considers this to be a state of urgency which it has duly substantiated. Accordingly the Commission is using accelerated time limits permitted under the Public Contracts Regulations 2015 (regulation 27(5)) for the open procedure in respect of this procurement.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 15/04/2020

Local time: 13:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 15/04/2020

Local time: 13:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.4) Procedures for review

VI.4.1) Review body

Commmission for Equality and Human Rights

Fleetbank House, 2-6 Salisbury Square

London

EC4Y 8JX

UK

VI.5) Date of dispatch of this notice

20/03/2020

Coding

Commodity categories

ID Title Parent category
72250000 System and support services Software programming and consultancy services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurementhelpdesk@equalityhumanrights.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.