Contract notice
Section I: Contracting
authority
I.1) Name and addresses
London Borough of Tower Hamlets
Mulberry Place
London
E14 2BG
UK
Contact person: Mrs Ambia Begum
Telephone: +44 2073640783
E-mail: procurement@towerhamlets.gov.uk
NUTS: UKI42
Internet address(es)
Main address: http://www.towerhamlets.gov.uk
Address of the buyer profile: http://www.towerhamlets.gov.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com/Home/About
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/Home/About
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Out of Hours Noise Response Service
Reference number: DN463014
II.1.2) Main CPV code
90742100
II.1.3) Type of contract
Services
II.1.4) Short description
London Borough of Tower Hamlets is seeking tenders from a suitably experienced organisations to deliver an out of hours noise response service.
The successful company will be responsible for providing an out of hours noise response service from Thursday to Sunday from 20.00 to 3.30. The out of hours response officers will provide a proportionate response to residents’ reports of noise and disturbance in real time. Response officers will be available to witness persistent issues and provide evidence in the event of prosecution and can be tasked to monitor noise from licensed premises, carry out pro-active noise nuisance visits and provide accurate information on the night-time economy in Tower Hamlets.
II.1.5) Estimated total value
Value excluding VAT:
790 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79715000
90742000
II.2.3) Place of performance
NUTS code:
UKI42
II.2.4) Description of the procurement
The Response Officer’s notes and witness statements can contribute to case investigations and provide consistency to the environmental protection team.
LBTH commitment to an out of hours service gives residents the assurance that there is a service for them outside normal hours at a time when noise can be very disruptive to residents.
This contract is for the appointment of a single supplier to provide the services via an open procurement procedure. The service and the contractual relations to deliver them, are diverse, however; the contract should have sufficient flexibility to provide the client and their service suppliers with successful outcomes. To ensure the service suppliers are engaged on consistent terms, which promote partnering, team working, the principles of tower values, a focus on time, cost and quality with a process for dispute avoidance and efficient dispute resolution should disputes arise, will increase the likelihood of mutually satisfactory outcomes for all concerned.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 50
Cost criterion: Cost
/ Weighting: 50
II.2.6) Estimated value
Value excluding VAT:
790 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
The contract is for an initial period of 36 months starting in June 2020 with the possibility of a further 24-month extension subject to satisfactory performance, by mutual agreement.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Organisations wishing to express their interest are requested to register on the London Tenders Portal (www.londontenders.org) where the opportunity documentation will be available for download. You will be required to complete an online questionnaire.
Organisations must ensure that access to the system is available to their representatives dealing with the contract and that this contact is updated as and when required.
The council will not be liable for the lack of delegated access within the organisation and will not send any documentation regarding the opportunity, which shall be exclusively available through the portal.
Suppliers are responsible for allowing sufficient time to submit their application. The Council accepts no liability whatsoever for tenders that are not submitted due to internet connectivity issues, transmission delays or errors.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
DBS clearance required of all operatives.
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
Stated in the procurement documents.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
24/04/2020
Local time: 10:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
24/04/2020
Local time: 10:30
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
Council is an equal opportunities employer and a supporter of ethical governance, our protocol can be found HERE Or via http://www.towerhamlets.gov.uk/
If you require any further information prior to submit and expression of interest please contact the Council via email procurement@towerhamlets.gov.uk quoting the contract internal reference number.
VI.4) Procedures for review
VI.4.1) Review body
London Borough of Tower Hamlets
Mulberry Place, 5 Clove Crescent
London
E14 2BG
UK
Telephone: +44 2073644099
E-mail: procurement@towerhamlets.gov.uk
Internet address(es)
URL: www.towerhamlets.gov.uk
VI.4.4) Service from which information about the review procedure may be obtained
London Borough of Tower Hamlets
Mulberry Place, 5 Clove Crescent
London
E14 2BG
UK
Telephone: +44 2073644099
Internet address(es)
URL: www.towerhamlets.gov.uk
VI.5) Date of dispatch of this notice
25/03/2020