Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
LONDON BOROUGH OF NEWHAM
Building 1000,Dockside Road
LONDON
E162QU
UK
E-mail: eprocurement@onesource.co.uk
NUTS: UKI41
Internet address(es)
Main address: www.newham.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Carers Support Services
Reference number: ITTN174
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
This procurement is being conducted in accordance with the Public Contracts Regulations 2015. The procurement is subject to the light-touch regime under Section 7 Social and Other Specific Services. Under Regulation 76 the Council is free to establish a procedure,provided that procedure is sufficient to ensure compliance with the principles of transparency and equal treatment of economic operators (service providers).
Newham's Carers Strategy sets out a single, ambitious approach to improving the identification of and support to Carers across the borough at scale. The Council and its partners are looking for an experienced and innovative provider (or providers) to deliver Strengths-Based and highly accessible Carers support services and to drive forward the Carers Strategy outcomes. The service is divided into lots:
Lot 1) An online / virtual Carers Support service to provide comprehensive support to Adult Carers aged 18+online and with the preferred addition of a telephone support option.
Lot 2) A Locally embedded all age-service (Young Carers, Parent Carers,Adult Carers) which will work with local Carers groups, Schools, Health providers, VCS and across our community as a whole to identify Carers, deliver direct support and enable them to navigate the range of local services that they need.
Suppliers will be able to apply for one or more lots, for example, Lot 1 only,Lot 2 only or both Lots 1 and 2.
The new service contract will go live on 1 April 2023 and will run for three years (with the option to extend on a two + two year basis, subject to satisfactory performance).
Total value for 7 years of contract is£1,785,000.00 excluding VAT divided in lots as per below:
Lot 1= £350,000 (50K pa)
Lot 2 = £1,435,000 (205K pa)
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 785 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Digital Carers (18+) Support Service
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKI41
II.2.4) Description of the procurement
Lot 1) An online / virtual Carers Support service to provide comprehensive support to Adult Carers aged 18+online and with the preferred addition of a telephone support option.
II.2.5) Award criteria
Quality criterion: Method Statements
/ Weighting: 60
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
All Age Carers Support Service
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKI41
II.2.4) Description of the procurement
Lot 2) A Locally embedded all age-service (Young Carers, Parent Carers,Adult Carers) which will work with local Carers groups,Schools, Health providers, VCS and across our community as a whole to identify Carers, deliver direct support and enable them to navigate the range of local services that they need.
II.2.5) Award criteria
Quality criterion: Method Statements
/ Weighting: 60
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-030521
Section V: Award of contract
Lot No: Lot 2
Title: All Age Carers Support Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/02/2023
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Age UK East London
1144535
665 Barking Road Plaistow
London
E13 9EX
UK
NUTS: UKI41
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1 434 990.94
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Three bids were received for lot 1 Digital Carers (18+) Support Service. Following the tender evaluation officers concluded that none of the bids submitted fully met all of the specified requirements / core design principles. Therefore, it was decided not to award the contract to any bidder and to abandon the tender.
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
28/02/2023