Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Northern Care Alliance NHS Foundation Trust
Salford Royal Hospital, Stott Lane
Salford
M6 8HD
UK
Contact person: Mr George Harrison
Telephone: +44 7871986418
E-mail: george.harrison@nca.nhs.uk
NUTS: UKD3
Internet address(es)
Main address: https://www.northerncarealliance.nhs.uk/
Address of the buyer profile: https://www.northerncarealliance.nhs.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com/register
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/register
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of a Friends and Family solution and CQC National Patient Survey Programme
Reference number: DN661062
II.1.2) Main CPV code
79311100
II.1.3) Type of contract
Services
II.1.4) Short description
The purpose of this tender exercise is to approach the market to appoint a supplier(s) for the provision Lot 1, a Local Experience Feedback System embedding Friends and Family Test and Lot 2, the Provision of the CQC National Patient Survey Programme that will represent value for money and identify and implement service efficiencies across the NCA
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.1) Title
A Local Experience Feedback System embedding Friends and Family Test
II.2.2) Additional CPV code(s)
79312000
II.2.3) Place of performance
NUTS code:
UKD3
II.2.4) Description of the procurement
The purpose of this tender exercise is to approach the market to appoint a supplier for the provision a Local Experience Feedback System embedding Friends and Family Test that will represent value for money and identify and implement service efficiencies across the NCA.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note that all expressions of interest must be submitted via the Proactis ProContract portal, paper and e-mailed expressions will not be accepted. If you are not already a registered supplier on ProContract, please follow this link to register for free: https://procontract.due-north.com/register Once you have successfully expressed your interest via the portal, you will be sent an email directing you to the ProContract site from which you will be able to access and download the tender documentation and any other relevant information. All documents pertaining to this opportunity will be available for download via the ProContract portal from the outset. Please ensure you are able to download all files immediately after accessing the ProContract portal. Tenderers should also note that final submissions must be made via ProContract, no other submission route is permitted.
Lot No: 2
II.2.2) Additional CPV code(s)
79312000
II.2.3) Place of performance
NUTS code:
UKD3
II.2.4) Description of the procurement
The purpose of this tender exercise is to approach the market to appoint a supplier for the provision of the CQC National Patient Survey Programme that will represent value for money and identify and implement service efficiencies across the NCA.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note that all expressions of interest must be submitted via the Proactis ProContract portal, paper and e-mailed expressions will not be accepted. If you are not already a registered supplier on ProContract, please follow this link to register for free: https://procontract.due-north.com/register Once you have successfully expressed your interest via the portal, you will be sent an email directing you to the ProContract site from which you will be able to access and download the tender documentation and any other relevant information. All documents pertaining to this opportunity will be available for download via the ProContract portal from the outset. Please ensure you are able to download all files immediately after accessing the ProContract portal. Tenderers should also note that final submissions must be made via ProContract, no other submission route is permitted. Failure to follow this path will result in the tender submission being disregarded. The uploading process when submitting a Tender via ProContract may take some time. Tenderers should therefore start this process in sufficient time to allow for the complete uploading of their tender submission by the Tender Return Time and Date.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
17/04/2023
Local time: 23:55
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
17/04/2023
Local time: 23:55
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
Northern Care Alliance NHS Foundation Trust
Stott Lane
Salford
M6 8HD
UK
Internet address(es)
URL: https://www.northerncarealliance.nhs.uk/
VI.5) Date of dispatch of this notice
15/03/2023