Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Connexus Homes Limited
The Gateway, The Auction Yard
Craven Arms
SY7 9BW
UK
Contact person: Jayne Bissell
Telephone: +44 3332313233
E-mail: jayne.bissell@connexus-group.co.uk
NUTS: UKG
Internet address(es)
Main address: http://www.connexus-group.co.uk
Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA7601
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Other: Housing Association
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Connexus Invitation to Tender for Digital Community Alarms
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
As part of the digital switchover, Connexus are looking for a transformative digital solution to replace its existing Community Alarm provision which is not compatible with the new digital standards within existing schemes to ensure it fully functions once analogue services are switched off. This will mean that vulnerable adults across the schemes will continue to have access to this provision without any interruptions in their service.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85300000
33000000
85323000
32510000
32500000
32546000
35121700
32550000
32570000
32520000
32571000
32572000
98330000
II.2.3) Place of performance
NUTS code:
UKG11
UKG22
Main site or place of performance:
Across Herefordshire and Shropshire
II.2.4) Description of the procurement
A social alarm is an alarm device that is installed in an individual’s home or communal area which makes it possible for that individual to call for assistance in both urgent and non-urgent situations. These calls are linked to a staff member or support centre who will support the individual to address the issue over the telephone or call for assistance as appropriate to the situation.
Public switched telephone network (PSTN) that delivers analogue landline phone services is planned to be switched off in 2025. This network is being replaced by a digital infrastructure (Voice over Internet Protocol or IP voice). This will mean that the existing community alarms equipment installed across the Independent Living Schemes managed by Connexus may be affected.
As part of the digital switchover, Connexus are looking for a transformative digital solution to replace its existing Community Alarm provision which is not compatible with the new digital standards within existing schemes to ensure it fully functions once analogue services are switched off. This will mean that vulnerable adults across the schemes will continue to have access to this provision without any interruptions in their service.
The ambition is to achieve a product that is cost effective, with little to no maintenance responsibilities and preferably not to have to use existing infrastructure.
The aim of this tender is to appoint a provider to carry out this work based on our specification requirements in our Invitation to Tender Document.
Any works would need to be completed in line with BT’s digital switchover programme which is proposed to be complete by 2025.
Flexibility and adaptability will be required within the programme of works due to the nature of Connexus’ customers, the life protecting nature of the solution and the phasing of BT’s switchover programme.
II.2.5) Award criteria
Quality criterion: as per procurement docs
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-021838
Section V: Award of contract
Contract No: N/a
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.3) Additional information
(MT Ref:229006)
VI.4) Procedures for review
VI.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
UK
Telephone: +44 3450103503
E-mail: publicprocurementreview@cabinetoffice.gov.uk
Internet address(es)
URL: https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
VI.4.2) Body responsible for mediation procedures
Royal Courts of Justice
The Strand
London
WC2A 2LL
UK
Telephone: +44 2079476000
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The Contracting Authority will incorporate a minimum ten calendar day standstill period at the point of information on the award of the Contract(s) to be awarded at conclusion of the procurement exercise begun by publication of the contract notice is communicated to tenderers. The Public Contracts Regulations 2015 provides for aggrieved parties who have been harmed or at risk of harm by breach of those regulations to take action in the High Court (England, Wales and Northern Ireland). Generally, any such action must be brought within thirty days from the date the aggrieved party knew or ought to have known about the alleged breach. Where the contract(s) have not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the contract(s) have been entered into the court may only award damages or where the award procedures have not been followed correctly may in certain circumstances declare the contract to be ‘ineffective’.
VI.4.4) Service from which information about the review procedure may be obtained
The Cabinet Office
Correspondence Team, Cabinet Office, Whitehall
London
SW1A 2AS
UK
Telephone: +44 2072761234
VI.5) Date of dispatch of this notice
22/03/2023