Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Business Services Authority
Stella House, Goldcrest Way, Newburn Riverside
Newcastle upon Tyne
NE15 8NY
UK
Contact person: NHSBSA Commercial Services
E-mail: nhsbsa.commercialservicesteam@nhs.net
NUTS: UKC22
Internet address(es)
Main address: https://www.nhsbsa.nhs.uk/
Address of the buyer profile: https://www.nhsbsa.nhs.uk/
I.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at:
https://health-family.force.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://health-family.force.com/s/Welcome
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
NHS Prescriptions, Cards & Print
Reference number: C76509
II.1.2) Main CPV code
79824000
II.1.3) Type of contract
Services
II.1.4) Short description
This is for the provision of the framework agreement for the NHSBSA and wider health family to provide and distribute secure forms, non secure forms, personalised printed products, NHS Cards, Health Insurance Cards.<br/><br/>To provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:<br/><br/>Interested parties must register an interest and access the procurement documents via https://health-family.force.com/s/Welcome (search opportunities using system reference C76509). Follow the instructions to register an interest and once registered, Suppliers will be able to view and access the full Tender documentation.<br/><br/>The framework will be accessible by other Ordering Organisations:<br/>1) the NHS Business Services Authority (NHSBSA) and its successor bodies;<br/>1) NHS organisations in England and Wales. NHS Scotland and Health & Social Care Northern Ireland and any Crown Dependency which may join this Contract during its term.<br/>3) Department of Health and Social Care bodies and NHS bodies in existence at the time of this tender and those created under any NHS restructure; private sector organisations wishing to purchase permitted NHS printed products and wishing to use associated services (e.g private provider organisations);<br/>4) public sector bodies wishing to purchase permitted NHS printed products and wishing to use associated services;<br/>5) voluntary and third sector bodies and charities wishing to purchase permitted NHS printed products and wishing to use associated services; and<br/>6) Members of the Public wishing to receive individual HwHC products.<br/>Products purchased by Authorised Users which provide clinical or support services to NHS patients such as NHS England, NHS Wales and a range of other health organisations; including but not limited to Local Authorities, NHS Trusts, NHS Foundation Trusts, Integrated Care Boards, Health Boards, NHS Provider Organisations, Community Dentists, Pharmacists and Opticians, NHS Employers and the NHS in Scotland and Northern Ireland are to be ordered via the Supplier's online portal. The online ordering portal is accessed by in excess of 1k ordering organisations and more than 7.4k individual customers.<br/><br/>Please note that all dates and figures in this notice are approximate and subject to change.<br/><br/>Any resulting contract will be considered as a contract made in England according to English Law and will be subject to the exclusive jurisdiction of the English Courts;<br/><br/>Grouping of bidders may be required to form a separate limited liability company or other legal form and/or one that takes full responsibility and/or liability and/or confirm that each takes joint and several liability.<br/><br/>The Contracting Authority conducted pre-tender market engagement following the publication of a Prior Information Notice (PIN) 2022/S 000-019522 . The report outlining the findings of this exercise can be found at https://health-family.force.com/s/Welcome (search opportunities using system reference C76509 - Supplier Documents/PTME Report
II.1.5) Estimated total value
Value excluding VAT:
123 100 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85100000
22458000
64216200
79824000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
This is for the provision of the framework agreement for the NHSBSA and wider health family to provide secure forms, non secure forms, personalised printed products, NHS Cards and Health Insurance Cards. <br/>The current requirement is to provide an agreement to produce and distribute personalised cards and/or paper certificates and/or digital exemptions and/or documentation for:<br/><br/>- Medical Exemption (Medex)<br/>- Tax Credits (TC)<br/>- European Health Insurance Card (EHIC)<br/>- Global Health Insurance Card (GHIC)<br/>- NHS Pension payroll information<br/>- Covid Pass<br/><br/>To provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:<br/><br/>The Secure catalogue consists of prescription forms used in England and Wales and can either be personalised pads or non-personalised single sheets.<br/><br/>The Non-Secure catalogue consists of national products used across the NHS; these range from dental record cards to specialist neonatal screening cards, multipart patient record and information packs. In addition, the Help with Health Costs catalogue consists of a number of leaflets, posters and application forms which enable certain patients to receive financial assistance with elements of their healthcare.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
123 100 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/07/2024
End:
01/07/2028
This contract is subject to renewal: Yes
Description of renewals:
This contract will be awarded for an initial 4 year term with the option to extend for a further 2 years. The initial start date of 01/07/2024 is the date of operational services commencement. It does not include the implementation period which is anticipated to commence in September 2023.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with a single operator.
Justification for any framework agreement duration exceeding 4 years: Return on investment
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-019522
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
11/05/2023
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 72 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
18/05/2023
Local time: 12:00
Place:
Tenders will be opened using the Authority's e-tendering system
Information about authorised persons and opening procedure:
Tenders will be opened using the Authority's e-tendering system
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
2030 depending on whether options to extend are exercised.
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
The framework will be accessible by other Ordering Organisations:<br/>1) the NHS Business Services Authority (NHSBSA) and its successor bodies;<br/>1) NHS organisations in England and Wales. NHS Scotland and Health & Social Care Northern Ireland and any Crown Dependency which may join this Contract during its term.<br/>3) Department of Health and Social Care bodies and NHS bodies in existence at the time of this tender and those created under any NHS restructure; private sector organisations wishing to purchase permitted NHS printed products and wishing to use associated services (e.g private provider organisations);<br/>4) public sector bodies wishing to purchase permitted NHS printed products and wishing to use associated services;<br/>5) voluntary and third sector bodies and charities wishing to purchase permitted NHS printed products and wishing to use associated services; and<br/>6) Members of the Public wishing to receive individual HwHC products.<br/>Products purchased by Authorised Users which provide clinical or support services to NHS patients such as NHS England, NHS Wales and a range of other health organisations; including but not limited to Local Authorities, NHS Trusts, NHS Foundation Trusts, Integrated Care Boards, Health Boards, NHS Provider Organisations, Community Dentists, Pharmacists and Opticians, NHS Employers and the NHS in Scotland and Northern Ireland are to be ordered via the Supplier's online portal. The online ordering portal is accessed by in excess of 1k ordering organisations and more than 7.4k individual customers.<br/><br/>Please note that all dates and figures in this notice are approximate and subject to change.<br/><br/>Any resulting contract will be considered as a contract made in England according to English Law and will be subject to the exclusive jurisdiction of the English Courts;<br/><br/>Grouping of bidders may be required to form a separate limited liability company or other legal form and/or one that takes full responsibility and/or liability and/or confirm that each takes joint and several liability.<br/><br/>The Contracting Authority conducted pre-tender market engagement following the publication of a Prior Information Notice (PIN) 2022/S 000-019522 . The report outlining the findings of this exercise can be found at https://health-family.force.com/s/Welcome (search opportunities using system reference C76509 - Supplier Documents/PTME Report
VI.4) Procedures for review
VI.4.1) Review body
NHS Business Services Authority
Stella House, Goldcrest Way
Newcastle Upon Tyne
NE15 8NY
UK
E-mail: nhsbsa.commercialservicesteam@nhs.net
Internet address(es)
URL: https://www.nhsbsa.nhs.uk/
VI.4.4) Service from which information about the review procedure may be obtained
NHS Business Services Authority
Stella House, Goldcrest Way, Newburn Riverside
Newcastle upon Tyne
NE15 8NY
UK
Internet address(es)
URL: https://www.nhsbsa.nhs.uk/
VI.5) Date of dispatch of this notice
23/03/2023