Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
H M Revenue & Customs
1st Floor East, Dearmans Place, Trinity Bridge House
Salford
M3 5BS
UK
Contact person: Tom Naylor
E-mail: tom.naylor@hmrc.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/government/organisations/hm-revenue-customs?_ga=2.224355352.2064469230.1679488820-1247332500.1679488820
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Other: Direct and Indirect Taxes
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
Reference number: CW85976
II.1.2) Main CPV code
98362000
II.1.3) Type of contract
Services
II.1.4) Short description
A single national site services operator at HMRC's Inland Border Facilities (IBF) sites to provide core service "pillars" of Site Operations: Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE Operators); and Hard & Soft FM Services.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
184 500 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
63100000
63712700
75130000
79500000
79623000
79710000
79993000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and give targeted financial support to people.
Our vision is to be a trusted, modern tax and customs department. A trusted, modern tax and customs department will fit with the way our customers run their businesses and their lives, reduce the tax gap, enhance the customer experience, keep costs down, and operate in a way that is recognised as fair. It means we'll be on the side of our customers when they're trying their best to get things right, while tackling the small minority who set out to cheat the system.
Inland Border Facilities (IBF) are UK Government sites where customs and document checks can take place away from port locations. The facilities act as a government office of departure (for outbound journeys) and a government office of destination (for inbound journeys), where hauliers can start and end journeys when moving goods in and out of the UK, under the Common Transit Convention (CTC).
Through this contract opportunity, HMRC has moved away from a currently disaggregated service delivery model to appoint a single national site services operator for the enduring IBF sites to deliver core service pillars of Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE operators); and Hard & Soft FM Services. The appointed supplier will operate IBF sites 24 hours a day, 7 days a week, 365(6) days a year. Customs and document checks on goods remain the responsibility of HMRC and Border Force, and are delivered in-house.
The initial contract term is for a period of 3 years, with two options to extend for periods of 1 year each.
The potential contract value is £184.5m.
The procurement procedure was a Competitive Procedure with Negotiation (CPN) because the HMRC requirements could not be met without adaptation of readily available solutions and the contract could not be awarded without prior negotiation due to the complexity of those requirements. This procurement and the resulting contract have been run in accordance with HMRC's Supplier Code of Conduct.
II.2.5) Award criteria
Quality criterion: Service Delivery
/ Weighting: 27%
Quality criterion: Social Value
/ Weighting: 10%
Quality criterion: Service Innovation
/ Weighting: 15%
Quality criterion: Account Management
/ Weighting: 11%
Quality criterion: Mobilisation
/ Weighting: 10%
Quality criterion: Security
/ Weighting: 2%
Price
/ Weighting:
25%
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend for two further periods of 12 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-026745
Section V: Award of contract
Contract No: CW85976
Title: Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
21/03/2023
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Sodexo Limited
00842846
One Southampton Row
London
WC1B 5HA
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 184 500 000.00
GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
HM Revenue & Customs
1st Floor East, Dearmans Place, Trinity Bridge House
Salford
M3 5BS
UK
VI.5) Date of dispatch of this notice
24/03/2023