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Contract Notice

Care Connect Digital Upgrade - Alarm Receiving Centre Platform

  • First published: 01 March 2024
  • Last modified: 01 March 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0425d9
Published by:
Durham County Council
Authority ID:
AA20771
Publication date:
01 March 2024
Deadline date:
01 April 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform.

Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment.

The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform.

This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process.

The expected start date for the proposed contract is 1st May 2024.

The expected end date for the proposed contract is 30th April 2027.

The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date.

Proposed extension period 1: 1st May 2027 - 30th April 2030.

Proposed extension period 2: 1st May 2023 - 30th April 2033.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Durham County Council

County Hall

DURHAM

DH15UL

UK

Contact person: Mackenzie Heath

Telephone: +44 3000264859

E-mail: mackenzie.heath@durham.gov.uk

NUTS: UKC14

Internet address(es)

Main address: www.durham.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.nepo.org


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.nepo.org


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Care Connect Digital Upgrade - Alarm Receiving Centre Platform

Reference number: DN713379

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform.

Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment.

The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform.

This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process.

The expected start date for the proposed contract is 1st May 2024.

The expected end date for the proposed contract is 30th April 2027.

The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date.

Proposed extension period 1: 1st May 2027 - 30th April 2030.

Proposed extension period 2: 1st May 2023 - 30th April 2033.

II.1.5) Estimated total value

Value excluding VAT: 2 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKC14

II.2.4) Description of the procurement

This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform.

Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment.

The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform.

This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process.

The expected start date for the proposed contract is 1st May 2024.

The expected end date for the proposed contract is 30th April 2027.

The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date.

Proposed extension period 1: 1st May 2027 - 30th April 2030.

Proposed extension period 2: 1st May 2023 - 30th April 2033.

II.2.5) Award criteria

Criteria below:

Quality criterion: Project Implementation Plan / Weighting: 20

Quality criterion: Data Migration and Validation / Weighting: 5

Quality criterion: Hosting Security Compliance / Weighting: 5

Quality criterion: Desirable System Requirements / Weighting: 5

Quality criterion: Full System Overview (System Demonstration) / Weighting: 35

Price / Weighting:  30

II.2.6) Estimated value

Value excluding VAT: 2 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 108

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-036889

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 01/04/2024

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 02/04/2024

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Durham County Council

County Hall

Durham

DH1 5UL

UK

VI.5) Date of dispatch of this notice

29/02/2024

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
mackenzie.heath@durham.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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