Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
Scottish Government
Victoria Quay
Edinburgh
EH6 6QQ
UK
Contact person: Freya Boyes
Telephone: +44 1412420133
E-mail: freya.boyes@gov.scot
NUTS: UKM
Internet address(es)
Main address: http://www.scotland.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
Additional information can be obtained from the abovementioned address
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Scotland’s Domestic Abuse and Forced Marriage Helpline
II.1.2) Main CPV code
79512000
II.1.3) Type of contract
Services
II.1.4) Short description
The Scottish Government, on behalf of the Scottish Ministers has a requirement for the operation and management of Scotland’s Domestic Abuse and Forced Marriage Helpline. The helpline will operate 24 hours a day, 7 days a week over 365 days a year, providing high quality information and support to those experiencing domestic abuse and forced marriage, and to those contacting the service on their behalf.
The main objectives of the service are to:
· Provide free, 24 hour, 365 days a year, specialist domestic abuse and forced marriage support service;
· Provide specialist advice and signposting in relation to domestic abuse and forced marriage;
· Be accessible to anyone who needs the service;
Provide confidentiality and anonymity to anyone using the service.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
The Scottish Government, on behalf of the Scottish Ministers has a requirement for the operation and management of Scotland’s Domestic Abuse and Forced Marriage Helpline. The helpline will operate 24 hours a day, 7 days a week over 365 days a year, providing high quality information and support to those experiencing domestic abuse and forced marriage, and to those contacting the service on their behalf.
The main objectives of the service are to:
· Provide free, 24 hour, 365 days a year, specialist domestic abuse and forced marriage support service;
· Provide specialist advice and signposting in relation to domestic abuse and forced marriage;
· Be accessible to anyone who needs the service;
Provide confidentiality and anonymity to anyone using the service.
II.2.14) Additional information
The contract is anticipated to run for a period of 2 years with the option to extend for 3 years, at the sole discretion of Scottish Ministers.
II.3) Estimated date of publication of contract notice:
19/03/2024
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=759790.
(SC Ref:759790)
VI.5) Date of dispatch of this notice
04/03/2024