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Prior Information Notice

Housing Advisory / Advocacy Service

  • First published: 06 March 2024
  • Last modified: 06 March 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0445cb
Published by:
North Ayrshire Council
Authority ID:
AA20915
Publication date:
06 March 2024
Deadline date:
-
Notice type:
Prior Information Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Council requires to contract a Service which can provide independent advice, advocacy, and information provision for households at risk of homelessness. The Service Provider must also advocate on behalf of homeless people throughout the homelessness process, assisting them to enforce their statutory rights. As homelessness is not only a housing issue, we are looking for the Service Provider to adopt a pro-active approach to preventing homelessness.

Service Users requiring access to this advice, advocacy and information will have varying needs. The range of needs may include:

In housing need or threatened with homelessness who need housing advice to prevent homelessness and sustain accommodation across all tenures.

Independent advocacy to assist all Service Users to understand and enforce their housing rights. This will also involve giving Service Users the skills to take an active part in resolving their own issues.

Information and advice on welfare benefits and income maximisation to allow the Service User to stay in their own homes.

Advice and assistance to deal with rent arrears to prevent eviction/repossession.

People who are threatened with eviction from Council and Private Sector tenancies who require advocacy or representation to enforce their housing rights and undertake their responsibilities.

Owner Occupiers who are facing repossession.

Representation at Court/First Tier Tribunal with a Service User to assist them with the enforcement of their rights.

Advice and support to deal with repair issues which are posing a risk to the sustainability of a Service Users accommodation. A knowledge of Private Rented Sector Regulations will be required.

Any other housing related advice which may have an impact on security of tenure or access to housing.

There may be some cases where housing difficulties will be caused by underlying issues that the Service User may have and requires assistance beyond advice and information. The Provider is expected to identify these cases and refer the Service User onto the appropriate services. In these cases, the Provider should have clear referral pathways in place to make onward referrals for Service Users to the appropriate specialist services as required. All onward referrals must be recorded and details given to the original referring officer.

Full notice text

Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

North Ayrshire Council

Cunninghame House

Irvine

KA12 8EE

UK

Contact person: Raymond Hamilton

Telephone: +44 1294324038

E-mail: raymondhamilton@north-ayrshire.gov.uk

NUTS: UKM93

Internet address(es)

Main address: http://www.north-ayrshire.gov.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337

I.3) Communication

Additional information can be obtained from the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Housing Advisory / Advocacy Service

II.1.2) Main CPV code

70333000

 

II.1.3) Type of contract

Services

II.1.4) Short description

North Ayrshire Council (the Council) provides advice and information to prevent homelessness and to assist homeless households to understand their rights, by providing an accredited in-house advice service within the Housing Services Homeless Advice Team (HAT). This free advice service is available to anyone over the age of 16 and is tailored to meet to individual needs and circumstances.

The procurement of independent advice, advocacy and information services from the third sector to be delivered across North Ayrshire will enhance the existing in-house provision and ensure the Council meets its statutory obligations. There is likely to be an increasing need for advocacy as indicated by an aging population, levels of depravation within the local area and the impact of the cost-of-living crisis.

NAC welcomes expressions of interest from suppliers, by completing the questionnaire below and returning to raymondhamilton@north-ayrshire.gov.uk before close of business Monday 18th March 2024.

II.1.5) Estimated total value

Value excluding VAT: 227 253.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

70333000

II.2.3) Place of performance

NUTS code:

UKM93


Main site or place of performance:

North Ayrshire

II.2.4) Description of the procurement

The Council requires to contract a Service which can provide independent advice, advocacy, and information provision for households at risk of homelessness. The Service Provider must also advocate on behalf of homeless people throughout the homelessness process, assisting them to enforce their statutory rights. As homelessness is not only a housing issue, we are looking for the Service Provider to adopt a pro-active approach to preventing homelessness.

Service Users requiring access to this advice, advocacy and information will have varying needs. The range of needs may include:

In housing need or threatened with homelessness who need housing advice to prevent homelessness and sustain accommodation across all tenures.

Independent advocacy to assist all Service Users to understand and enforce their housing rights. This will also involve giving Service Users the skills to take an active part in resolving their own issues.

Information and advice on welfare benefits and income maximisation to allow the Service User to stay in their own homes.

Advice and assistance to deal with rent arrears to prevent eviction/repossession.

People who are threatened with eviction from Council and Private Sector tenancies who require advocacy or representation to enforce their housing rights and undertake their responsibilities.

Owner Occupiers who are facing repossession.

Representation at Court/First Tier Tribunal with a Service User to assist them with the enforcement of their rights.

Advice and support to deal with repair issues which are posing a risk to the sustainability of a Service Users accommodation. A knowledge of Private Rented Sector Regulations will be required.

Any other housing related advice which may have an impact on security of tenure or access to housing.

There may be some cases where housing difficulties will be caused by underlying issues that the Service User may have and requires assistance beyond advice and information. The Provider is expected to identify these cases and refer the Service User onto the appropriate services. In these cases, the Provider should have clear referral pathways in place to make onward referrals for Service Users to the appropriate specialist services as required. All onward referrals must be recorded and details given to the original referring officer.

II.3) Estimated date of publication of contract notice:

22/03/2024

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI: Complementary information

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=759894.

(SC Ref:759894)

VI.5) Date of dispatch of this notice

05/03/2024

Coding

Commodity categories

ID Title Parent category
70333000 Housing services Property management services of real estate on a fee or contract basis

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
raymondhamilton@north-ayrshire.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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