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Prior Information Notice

1055 - Unpaid Carers Virtual/Digital Service Offer

  • First published: 09 March 2024
  • Last modified: 09 March 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0446ce
Published by:
Essex County Council
Authority ID:
AA20967
Publication date:
09 March 2024
Deadline date:
-
Notice type:
Prior Information Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Essex County Council currently commission a range of services to support unpaid carers, such as specialist information advice and support. Alongside this, Essex County Council are proposing to procure services of a virtual / Digital offer, which compliments by targeting and promoting the local and national support for carers, through technology and online methods of communication. The virtual offer provides this through engaging digital content and tools which are easily accessible to carers regardless of location, person circumstances and time restraints, and to build resilience in carers through the following methods:

- Harnessing the wisdom, knowledge, and experience of carers to support each other in their caring role;

- Strategic use of technology to identify and support carers at scale;

- Facilitating carer-to-carer self-support;

- Designing online services to ensure a high-quality experience.

The aims and objectives of the services are as follows:

- To support carers to sustain their caring role where they are happy and able to do so;

- To support carers to maintain their own quality of life by focusing on their health and wellbeing outside of their caring responsibilities;

- To support carers to plan;

- To work with statutory and voluntary agencies to recognise and respect carers as expert partners;

- To promote networks of support for carers;

- To support carers to navigate the health and social care system, and select the best solutions for them;

- To take an enabling and goal-focused approach building on what carers can do for themselves;

- To support Essex County Council to deliver its requirements of the Care Act 2014 by preventing, reducing, and delaying needs.

Full notice text

Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

Essex County Council

County Hall, Market Road

Chelmsford

CM1 1QH

UK

Contact person: Mr Barry Messenger

Telephone: +44 333

E-mail: ICT@essex.gov.uk

NUTS: UKH3

Internet address(es)

Main address: https://www.essex.gov.uk/

Address of the buyer profile: https://www.essex.gov.uk/

I.3) Communication

Additional information can be obtained from the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

1055 - Unpaid Carers Virtual/Digital Service Offer

Reference number: DN714495

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Essex County Council currently commission a range of services to support unpaid carers, such as specialist information advice and support. Alongside this, Essex County Council are proposing to procure services of a virtual / Digital offer, which compliments by targeting and promoting the local and national support for carers, through technology and online methods of communication. The virtual offer provides this through engaging digital content and tools which are easily accessible to carers regardless of location, person circumstances and time restraints, and to build resilience in carers through the following methods:

- Harnessing the wisdom, knowledge, and experience of carers to support each other in their caring role;

- Strategic use of technology to identify and support carers at scale;

- Facilitating carer-to-carer self-support;

- Designing online services to ensure a high-quality experience.

The aims and objectives of the services are as follows:

- To support carers to sustain their caring role where they are happy and able to do so;

- To support carers to maintain their own quality of life by focusing on their health and wellbeing outside of their caring responsibilities;

- To support carers to plan;

- To work with statutory and voluntary agencies to recognise and respect carers as expert partners;

- To promote networks of support for carers;

- To support carers to navigate the health and social care system, and select the best solutions for them;

- To take an enabling and goal-focused approach building on what carers can do for themselves;

- To support Essex County Council to deliver its requirements of the Care Act 2014 by preventing, reducing, and delaying needs.

II.1.5) Estimated total value

Value excluding VAT: 500 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72000000

II.2.3) Place of performance

NUTS code:

UKH3

II.2.4) Description of the procurement

Essex County Council are proposing to procure services of a virtual / Digital offer, which compliments by targeting and promoting the local and national support for carers, through technology and online methods of communication. The virtual offer provides this through engaging digital content and tools which are easily accessible to carers regardless of location, person circumstances and time restraints, and to build resilience in carers through the following methods:

- Harnessing the wisdom, knowledge, and experience of carers to support each other in their caring role;

- Strategic use of technology to identify and support carers at scale;

- Facilitating carer-to-carer self-support;

- Designing online services to ensure a high-quality experience.

The aims and objectives of the services are as follows:

- To support carers to sustain their caring role where they are happy and able to do so;

- To support carers to maintain their own quality of life by focusing on their health and wellbeing outside of their caring responsibilities;

- To support carers to plan;

- To work with statutory and voluntary agencies to recognise and respect carers as expert partners;

- To promote networks of support for carers;

- To support carers to navigate the health and social care system, and select the best solutions for them;

- To take an enabling and goal-focused approach building on what carers can do for themselves;

- To support Essex County Council to deliver its requirements of the Care Act 2014 by preventing, reducing, and delaying needs.

II.2.6) Estimated value

Value excluding VAT: 500 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

This contract is subject to renewal: Yes

Description of renewals:

There would be the facility to extend the contract by an additional 24 months

II.3) Estimated date of publication of contract notice:

08/03/2024

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI: Complementary information

VI.5) Date of dispatch of this notice

08/03/2024

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
ICT@essex.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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