Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tourism NI
Floors 10-12, Linum Chambers, Bedford Square, Bedford Street
BELFAST
BT2 7ES
UK
Contact person: SSDAdmin.CPDfinance-ni.gov.uk
E-mail: ssdadmin.cpd@finance-ni.gov.uk
NUTS: UK
Internet address(es)
Main address: https://etendersni.gov.uk/epps
Address of the buyer profile: https://etendersni.gov.uk/epps
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
ID 4495113 - DfE - TOURISM NI - TOURISM BUSINESS HUB AND WEBSITE SUPPORT MAINTENANCE AND DEVELOPMENT
Reference number: ID 4495113
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Tourism Northern Ireland (TNI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination to domestic tourists, from within Northern Ireland, and to visitors from the Republic of Ireland. Underpinning Tourism NI’s key priorities is a Transformation Programme, including an organisation restructure and the ongoing development of a secure, cloud-based IT infrastructure. Tourism NI wish to procure a contract for the support, maintenance, licencing and development of our current corporate and industry website, tourismni.com. The website requires to operate on Optimizely (previously Episerver) Content Management System (CMS) and requires full integration with Microsoft Dynamics Customer Relationship Management (CRM) System and software applications to deliver the functionality as detailed in this specification. TNI would like to procure a platform-as-a-service with out of the box functionality that only requires implementation and training to empower Tourism NI staff to utilise this functionality. The initial contract period is for 3 years with 1 further optional extension period of up to 2 years. Please refer to the document entitled “ID 4495113 – Specification” for full details of the requirement.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 606 534.50
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48000000
48300000
48600000
48800000
48780000
72212780
72212783
48612000
72212600
72212610
72212224
72212213
II.2.3) Place of performance
NUTS code:
UKN
II.2.4) Description of the procurement
Tourism Northern Ireland (TNI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination to domestic tourists, from within Northern Ireland, and to visitors from the Republic of Ireland. Underpinning Tourism NI’s key priorities is a Transformation Programme, including an organisation restructure and the ongoing development of a secure, cloud-based IT infrastructure. Tourism NI wish to procure a contract for the support, maintenance, licencing and development of our current corporate and industry website, tourismni.com. The website requires to operate on Optimizely (previously Episerver) Content Management System (CMS) and requires full integration with Microsoft Dynamics Customer Relationship Management (CRM) System and software applications to deliver the functionality as detailed in this specification. TNI would like to procure a platform-as-a-service with out of the box functionality that only requires implementation and training to empower Tourism NI staff to utilise this functionality. The initial contract period is for 3 years with 1 further optional extension period of up to 2 years. Please refer to the document entitled “ID 4495113 – Specification” for full details of the requirement.
II.2.5) Award criteria
Quality criterion: Qualitative Criteria
/ Weighting: 60
Cost criterion: Quantitative Criteria
/ Weighting: 40
II.2.11) Information about options
Options:
Yes
Description of options:
This Contract is for an initial period of 3 years with 1 further optional extension period of up to 2 years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-032971
Section V: Award of contract
Contract No: 1
Title: Contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/02/2024
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
UNRVLD LTD
Eagle Star House, 5-7 Upper Queen Street
Belfast
BT1 6FB
UK
E-mail: rachel.peters@unrvld.com
NUTS: UK
Internet address(es)
URL: https://etendersni.gov.uk/epps
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1 606 534.50
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The total contract value of £160,6534.50 included within this Award Notice represents the figure that was used for evaluation purposes of this competition. This figure was calculated inclusive of Tourism NI’s estimated usage for Application Lifestyle Management, general Website development, work packages, additional services and out of hours support. The actual value of the contract will depend upon the usage requirements of Tourism NI throughout the duration of the contract and therefore the actual total contract may be more or less than this published total value amount. Contract monitoring: the successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in construction and procurement delivery (CPD) for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, this may be considered grounds for termination of the contract at your expense as provided for in the Conditions of Contract. In lieu of termination, CPD may issue a Notice of Written Warning or a Notice of Unsatisfactory Performance. A supplier in receipt of multiple Notices of Written Warning or a Notice of Unsatisfactory Performance may, in accordance with The Public Contracts Regulations 2015 (as amended), be excluded from future public procurement competitions for a period of. up to three years..
VI.4) Procedures for review
VI.4.1) Review body
The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.
Belfast
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
CPD complied with the Public Contracts Regulations 2015 (as amended) and incorporated a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract was communicated to tenderers. That notification provided full information on the award decision. This provided time for the unsuccessful tenderers to challenge the award decision before the contract was entered into.
VI.5) Date of dispatch of this notice
08/03/2024