Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Kent County Council (T/A Procurement Services)
Procurement Services Group, 1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
UK
Contact person: Tamara Stevens
Telephone: +44 8081685808
E-mail: csgprocurement@csltd.org.uk
NUTS: UK
Internet address(es)
Main address: https://www.commercialservices.org.uk/
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Y23031 - Language Services
II.1.2) Main CPV code
79530000
II.1.3) Type of contract
Services
II.1.4) Short description
The Framework Agreement will enable Customers to facilitate communication between individuals, or groups of people, who either do not speak the same language, or have a degree of hearing loss, and also for Customers who wish to translate written material from one language to another or transcribe written material into an alternative format, Services may include, but are not limitedto: •Audio transcription •Braille transcription •Business translation •Conference interpretation •Document translation •Face to face interpretation (spoken and non-spoken, including BSL) •Legal translation •Medical interpretation •Medical translation •Telephone interpretation •Video interpretation (spoken and non-spoken) •Website translation
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
1.00
GBP/ Highest offer:
20 000 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79530000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
The Framework Agreement will enable Customers to facilitate communication between individuals, or groups of people, who either do not speak the same language, or have a degree of hearing loss, and also for Customers who wish to translate written material from one language to another or transcribe written material into an alternative format, Services may include, but are not limited to: •Audio transcription •Braille transcription •Business translation •Conference interpretation •Document translation •Face to face interpretation (spoken and non-spoken, including BSL) •Legal translation •Medical interpretation •Medical translation •Telephone interpretation •Video interpretation (spoken and non-spoken) •Website translation
II.2.5) Award criteria
Quality criterion: Delivering the Framework Agreement
/ Weighting: 20
Quality criterion: Delivering the Service and Account Management
/ Weighting: 30
Quality criterion: Standards, Regulations and Policies
/ Weighting: 10
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Interpretation
/ Weighting: 15
Cost criterion: Translation/Transcription
/ Weighting: 15
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-023623
Section V: Award of contract
Contract No: Y23031
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/03/2024
V.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 14
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 16
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
AA Global Language Services Ltd
04299764
Francis House, 4 Humber Place
Hull
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Language Line Solutions
04823110
Queen Elizabeth House, 5th Floor, 4 St Dunstan’s Hill
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Global Voices Limited
SC270103
Unit A, Logie Court, Innovation Park
Stirling
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
DCVS Trading Ltd (t/a Herts Interpreting & Translation Service)
11127666
48 High Street, Hemel Hempstead
Hertfordshire
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Papillon Translations Ltd
08991181
60 Thornton Street
Newcastle upon Tyne
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
PAB Languages Centre Ltd
08951055
145 High Street
Colchester
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
ONCALL Interpreters Ltd
08848961
63-66 Hatton Garden
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Translate UK Limited
05705452
Croft Myl, 1 West Parade, Halifax
West Yorkshire
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Intertranslations SA
07700513
St Andrew's House, St Andrew's Road
Cambridge
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Migrant Help Trading Limited (t/a Clear Voice Interpreting Services)
05684239
128 City Road
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
20 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/03/2024
V.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 14
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 16
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Transcription City Ltd
08502821
34 St Annes Road, Whitstable
Kent
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
20 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
To view this notice, please click here:
<a href="https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=841752884" target="_blank">https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=841752884</a>
GO Reference: GO-2024313-PRO-25489200
VI.4) Procedures for review
VI.4.1) Review body
Commercial Services Kent Limited
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
UK
Telephone: +44 8081685808
E-mail: csgprocurement@csltd.org.uk
VI.4.2) Body responsible for mediation procedures
Commercial Services
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
UK
Telephone: +44 8081685808
E-mail: csgprocurement@csltd.org.uk
VI.5) Date of dispatch of this notice
13/03/2024