Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Watmos Community Homes
116–120 Lichfield Street
Walsall
WS1 1SZ
UK
Contact person: Email or Phone
Telephone: +44 7722067596
E-mail: chris.shaw@shawc.co.uk
NUTS: UKG3
Internet address(es)
Main address: https://www.watmos.org.uk/
Address of the buyer profile: https://www.shawc.co.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
SaaS Housing, Repairs, Asset Management and Finance System Tender
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Watmos are looking to replace their existing Housing (Capita Open Housing), and Finance solution (Open Accounts) with a modern, integrated Housing, Assets, Compliance, Repairs and Finance Solution which is delivered as Software as a Service solution which is either a single solution or is integrated into 3rd party solution(s) which provides those capabilities.
The tender is split into three LOTs and tenderers must bid for just one of those LOTs.
- Lot 1: SaaS Housing, Repairs, Compliance, and Asset Management.
- Lot 2: SaaS Finance Solution.
- Lot 3: Housing, Repairs, Compliance, Asset Management and Finance Solution as detailed in Sections 5 and 6
II.1.5) Estimated total value
Value excluding VAT:
1 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for one lot only
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
LOT 3 is a combination of LOT 1 and LOT 2.
II.2) Description
Lot No: LOT 1
II.2.1) Title
SaaS Housing, Repairs, Compliance, Asset Management Solution
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKG3
Main site or place of performance:
West Midlands
II.2.4) Description of the procurement
An Integrated Housing, Repairs, Compliance, and Assets Solution which is provided as Software as a Service, that is fully managed and maintained by the supplier.
The solution must provide:
Allocations and Waiting Lists Management, including Nominations.
Asset Management
Asset Management Compliance
CRM / Case Management
Data Warehouse to enable Watmos to integrate to Power-Bi
Forms Designer to be able to create new and amend existing
Housing Management
Inbuilt Dashboards
Mobile Working across all areas of your proposed solution
Open APIs
Portals (Customer, Contractor, and other Stakeholders)
Proactive / Predictive Arrears Management
Repairs Management & Contractor Management
Service Charges
Workflow Designer to be able to create new and amend existing
Workforce Scheduling for any team e.g. Assets, Housing, Repairs, etc.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Cost criterion: Total cost of ownership of the solution over 8 years.
/ Weighting: 30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 96
This contract is subject to renewal: Yes
Description of renewals:
A possible extension of a further 4 years in 24-month increments.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
SaaS Finance Solution
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKG3
Main site or place of performance:
West Midlands
II.2.4) Description of the procurement
SaaS Finance Solution that is fully managed and maintained by the supplier which provides:
General Ledger
Project Accounting
Purchase Ledger
Purchase Order Processing
Sales Ledger & Debt Management
Cash Book & Bank
VAT
Fixed Assets and Component Accounting
Budget Planning & Forecasting
Forms Designer to be able to create new and amend existing
Inbuilt Dashboards
Open APIs
Self Service
Workflow Designer to be able to create new and amend existing
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Cost criterion: Total cost of ownership of the solution over 8 years.
/ Weighting: 30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 96
This contract is subject to renewal: Yes
Description of renewals:
A possible extension of a further 4 years in 24-month increments
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
SaaS Housing, Repairs, Compliance, Asset Management, and Finance Solution
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKG3
Main site or place of performance:
West Midlands
II.2.4) Description of the procurement
An Integrated Housing, Repairs, Compliance, Assets and Finance Solution which is provided as Software as a Service, that is fully managed and maintained by the supplier.
The solution must provide:
Allocations and Waiting Lists Management, including Nominations.
Asset Management
Asset Management Compliance
CRM / Case Management
Data Warehouse to enable Watmos to integrate to Power-Bi
Forms Designer to be able to create new and amend existing
Housing Management
Inbuilt Dashboards
Mobile Working across all areas of your proposed solution
Open APIs
Portals (Customer, Contractor, and other Stakeholders)
Proactive / Predictive Arrears Management
Repairs Management & Contractor Management
Service Charges
Workflow Designer to be able to create new and amend existing
Workforce Scheduling for any team e.g. Assets, Housing, Repairs, etc.
General Ledger
Project Accounting
Purchase Ledger
Purchase Order Processing
Sales Ledger & Debt Management
Cash Book & Bank
VAT
Fixed Assets and Component Accounting
Budget Planning & Forecasting
Self Service
II.2.5) Award criteria
Criteria below:
Quality criterion: SaaS Housing, Repairs, Compliance, and Asset Management Quality
/ Weighting: 70
Quality criterion: SaaS Finance System Quality
/ Weighting: 70
Cost criterion: Total cost of ownership of the solution over 8 years.
/ Weighting: 60
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 96
This contract is subject to renewal: Yes
Description of renewals:
A possible extension of a further 4 years in 24-month increments
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
N/A
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
15/04/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
15/04/2024
Local time: 12:05
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
<a href="https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62</a>
To respond to this opportunity, please click here:
<a href="https://www.delta-esourcing.com/respond/NG2M3Z5D62" target="_blank">https://www.delta-esourcing.com/respond/NG2M3Z5D62</a>
GO Reference: GO-2024313-PRO-25489281
VI.4) Procedures for review
VI.4.1) Review body
Watmos Community Homes
116–120 Lichfield Street
Walsall
WS1 1SZ
UK
VI.5) Date of dispatch of this notice
13/03/2024