Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Staffordshire County Council
Tipping Street
STAFFORD
ST162DH
UK
E-mail: michelle.davies@staffordshire.gov.uk
NUTS: UKG
Internet address(es)
Main address: https://www.staffordshire.gov.uk/Homepage.aspx
Address of the buyer profile: https://supplierlive.proactisp2p.com
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Contract for the Provision of the Staffordshire Business Helpline Service
Reference number: IA3073
II.1.2) Main CPV code
79400000
II.1.3) Type of contract
Services
II.1.4) Short description
Staffordshire County Council has awarded a contract on behalf of the Stoke-on-Trent and Staffordshire Growth Hub, and in conjunction with City of Stoke-on-Trent Council, for the ongoing operation of a business support helpline service which is the core of the Stoke on Trent & Staffordshire Growth Hub.
The helpline is underpinned by four principles:
Any business calling the single point of contact should be able to obtain appropriate help in the minimum number of contacts/referrals
The helpline will be manned by SFEDI qualified business advisors (or equivalent) who understand the purpose of Growth Hubs and have the necessary experience and capability to make accurate referrals.
Businesses should be encouraged to meet with a Business Advisor to take advantage of the opportunity that a diagnostic provides to fully explore any and all opportunities for growth or growth enhancement.
Where appropriate, businesses should be encouraged to self-help via the most cost-effective channels, such as internet sites www.stokestaffsgrowthhub.co.uk or www.gov.uk
These principles have been reflected in service delivery by seeking to answer questions immediately where possible, and by following up any referrals by contacting the enquirer to ensure that the referral agency has responded.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
210 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79411100
II.2.3) Place of performance
NUTS code:
UKG2
Main site or place of performance:
Staffordshire
II.2.4) Description of the procurement
Open threshold procurement was followed
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend for a further 12 months to the 31st March 2027
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-000914
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
11/03/2024
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Staffordshire Chambers of Commerce & Industry Limited
465975
Stoke-on-Trent
UK
NUTS: UKG2
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 210 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Staffordshire County Council
Stafford
UK
VI.5) Date of dispatch of this notice
14/03/2024