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Contract Notice

For the Provision of an Extra Care Framework

  • First published: 20 March 2024
  • Last modified: 20 March 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-044a31
Published by:
Derby City Council
Authority ID:
AA20375
Publication date:
20 March 2024
Deadline date:
21 April 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Derby City Council is seeking to appoint homecare Service Providers, registered with the Care Quality Commission (CQC) for regulatory activity of 'personal care', to provide care and support services to adults living within Extra Care Housing (ECH) schemes. The provision is required 24 hours a day 7 days a week, and there are several distinct definitions and functions to service delivery that, to clarify, differ from regular Homecare services.

The Service Provider(s) will be required to staff an onsite and exclusive team at each of the schemes. The Service Provider must occupy an onsite office space and be registered as a specific location with the CQC.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

DERBY CITY COUNCIL

Corporation Street

Derby

DE1 2FS

UK

Contact person: Paul Hallsworth

Telephone: +44 1332640768

E-mail: procurement@derby.gov.uk

NUTS: UKF11

Internet address(es)

Main address: www.derby.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.eastmidstenders.org


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.eastmidstenders.org


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

For the Provision of an Extra Care Framework

Reference number: TD2064

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Derby City Council is seeking to appoint homecare Service Providers, registered with the Care Quality Commission (CQC) for regulatory activity of 'personal care', to provide care and support services to adults living within Extra Care Housing (ECH) schemes. The provision is required 24 hours a day 7 days a week, and there are several distinct definitions and functions to service delivery that, to clarify, differ from regular Homecare services.

The Service Provider(s) will be required to staff an onsite and exclusive team at each of the schemes. The Service Provider must occupy an onsite office space and be registered as a specific location with the CQC.

II.1.5) Estimated total value

Value excluding VAT: 9 434 884.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Lot 1 - South

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKF

II.2.4) Description of the procurement

Derby City Council is seeking to appoint homecare Service Providers, registered with the Care Quality Commission (CQC) for regulatory activity of 'personal care', to provide care and support services to adults living within Extra Care Housing (ECH) schemes. The provision is required 24 hours a day 7 days a week, and there are several distinct definitions and functions to service delivery that, to clarify, differ from regular Homecare services.

The Service Provider(s) will be required to staff an onsite and exclusive team at each of the schemes. The Service Provider must occupy an onsite office space and be registered as a specific location with the CQC.

The successful Service Provider(s) will deliver services to three customer groups within the schemes, these are Full Customers, External Care Customers and Non-Care Customers, together described as Residents. The distinction between customer groups is determined by the following conditions:

• Full Customers will receive care and support as per an agreed care plan arranged via Derby City Council. Care will be commissioned in blocks of 15 minutes and will be operational 24 hours a day, 7 days a week

• External Care Customers are tenants of ECH who have a care package delivered by a home care agency that is different to the onsite Service Provider. This may be either a council commissioned package, direct payment or a privately commissioned care package

• Non-Care Customers are tenants of ECH that do not receive any planned care and support services from either the onsite Service Provider or an external home care agency.

Residents will have access to the 24/7 Core Wellbeing Service which must be adequately staffed and available 24 hours a day, 7 days a week. In summary, this service consists of the following key elements:

• Temporary unplanned care, day and night, for all Residents

• Emergency response during the day and night for all Residents

• Partnership working with the Housing Provider and other partners

For the relevant scheme, the Service Provider shall provide flexible and responsive services in relation to Adults utilising the assessment flat.

Service Providers shall develop models of Outreach Delivery within nearby proximity to the ECH Scheme.

Providers will be required to demonstrate competence in respect to all elements of service delivery and will be monitored according to all contract schedules and performance targets. Service Providers are expected to develop their service and to explore innovative methods or practices to support an ever-changing social care market.

The successful Service Provider will deliver services to two customer groups within these schemes, Full Customers (most of residents in each scheme) and 24/7 Only Customers, together described as Residents. The 24/7 Emergency Response Service is only required when responding to emergency calls and has been put in place to give residents re-assurance if they have a care emergency.

The Framework is split into three Lots as detailed below. Each Lot will be awarded to a single Service Provider.

Lots

• Lot 1 - South (Handyside and Sunnyfield Schemes)

• Lot 2 - Central (Cedar House and Parkview Schemes)

• Lot 3 - West (Greenwich Gardens Scheme)

Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 21/04/2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10.00am on Monday 22/04/2024

Documents are available at www.eastmidstenders.org

Please search for TD2064

Please note: we will only accept expressions of interest through the e-tendering system.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 09/09/2024

End: 08/09/2027

This contract is subject to renewal: Yes

Description of renewals:

Up to one annual extensions, making the overall contract period up to four years. Potential date for advertising renewals if options are not taken is March 2027.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Up to one annual extensions, making the overall contract period up to four years. Potential date for advertising renewals if options are not taken is March 2027.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Lot 2 - Central

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKF

II.2.4) Description of the procurement

Contract Description

Derby City Council is seeking to appoint homecare Service Providers, registered with the Care Quality Commission (CQC) for regulatory activity of 'personal care', to provide care and support services to adults living within Extra Care Housing (ECH) schemes. The provision is required 24 hours a day 7 days a week, and there are several distinct definitions and functions to service delivery that, to clarify, differ from regular Homecare services.

The Service Provider(s) will be required to staff an onsite and exclusive team at each of the schemes. The Service Provider must occupy an onsite office space and be registered as a specific location with the CQC.

The successful Service Provider(s) will deliver services to three customer groups within the schemes, these are Full Customers, External Care Customers and Non-Care Customers, together described as Residents. The distinction between customer groups is determined by the following conditions:

• Full Customers will receive care and support as per an agreed care plan arranged via Derby City Council. Care will be commissioned in blocks of 15 minutes and will be operational 24 hours a day, 7 days a week

• External Care Customers are tenants of ECH who have a care package delivered by a home care agency that is different to the onsite Service Provider. This may be either a council commissioned package, direct payment or a privately commissioned care package

• Non-Care Customers are tenants of ECH that do not receive any planned care and support services from either the onsite Service Provider or an external home care agency.

Residents will have access to the 24/7 Core Wellbeing Service which must be adequately staffed and available 24 hours a day, 7 days a week. In summary, this service consists of the following key elements:

• Temporary unplanned care, day and night, for all Residents

• Emergency response during the day and night for all Residents

• Partnership working with the Housing Provider and other partners

For the relevant scheme, the Service Provider shall provide flexible and responsive services in relation to Adults utilising the assessment flat.

Service Providers shall develop models of Outreach Delivery within nearby proximity to the ECH Scheme.

Providers will be required to demonstrate competence in respect to all elements of service delivery and will be monitored according to all contract schedules and performance targets. Service Providers are expected to develop their service and to explore innovative methods or practices to support an ever-changing social care market.

The successful Service Provider will deliver services to two customer groups within these schemes, Full Customers (most of residents in each scheme) and 24/7 Only Customers, together described as Residents. The 24/7 Emergency Response Service is only required when responding to emergency calls and has been put in place to give residents re-assurance if they have a care emergency.

The Framework is split into three Lots as detailed below. Each Lot will be awarded to a single Service Provider.

Lots

• Lot 1 - South (Handyside and Sunnyfield Schemes)

• Lot 2 - Central (Cedar House and Parkview Schemes)

• Lot 3 - West (Greenwich Gardens Scheme)

Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 21/04/2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10.00am on Monday 22/04/2024

Documents are available at www.eastmidstenders.org

Please search for TD2064

Please note: we will only accept expressions of interest through the e-tendering system.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 09/09/2024

End: 08/09/2027

This contract is subject to renewal: Yes

Description of renewals:

Up to one annual extension, making the overall contract period up to four years. Potential date for advertising renewal if option is not taken is March 2027.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Up to one annual extension, making the overall contract period up to four years. Potential date for advertising renewal if option is not taken is March 2027.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Lot 3 - West

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKF

II.2.4) Description of the procurement

Derby City Council is seeking to appoint homecare Service Providers, registered with the Care Quality Commission (CQC) for regulatory activity of 'personal care', to provide care and support services to adults living within Extra Care Housing (ECH) schemes. The provision is required 24 hours a day 7 days a week, and there are several distinct definitions and functions to service delivery that, to clarify, differ from regular Homecare services.

The Service Provider(s) will be required to staff an onsite and exclusive team at each of the schemes. The Service Provider must occupy an onsite office space and be registered as a specific location with the CQC.

The successful Service Provider(s) will deliver services to three customer groups within the schemes, these are Full Customers, External Care Customers and Non-Care Customers, together described as Residents. The distinction between customer groups is determined by the following conditions:

• Full Customers will receive care and support as per an agreed care plan arranged via Derby City Council. Care will be commissioned in blocks of 15 minutes and will be operational 24 hours a day, 7 days a week

• External Care Customers are tenants of ECH who have a care package delivered by a home care agency that is different to the onsite Service Provider. This may be either a council commissioned package, direct payment or a privately commissioned care package

• Non-Care Customers are tenants of ECH that do not receive any planned care and support services from either the onsite Service Provider or an external home care agency.

Residents will have access to the 24/7 Core Wellbeing Service which must be adequately staffed and available 24 hours a day, 7 days a week. In summary, this service consists of the following key elements:

• Temporary unplanned care, day and night, for all Residents

• Emergency response during the day and night for all Residents

• Partnership working with the Housing Provider and other partners

For the relevant scheme, the Service Provider shall provide flexible and responsive services in relation to Adults utilising the assessment flat.

Service Providers shall develop models of Outreach Delivery within nearby proximity to the ECH Scheme.

Providers will be required to demonstrate competence in respect to all elements of service delivery and will be monitored according to all contract schedules and performance targets. Service Providers are expected to develop their service and to explore innovative methods or practices to support an ever-changing social care market.

The successful Service Provider will deliver services to two customer groups within these schemes, Full Customers (most of residents in each scheme) and 24/7 Only Customers, together described as Residents. The 24/7 Emergency Response Service is only required when responding to emergency calls and has been put in place to give residents re-assurance if they have a care emergency.

The Framework is split into three Lots as detailed below. Each Lot will be awarded to a single Service Provider.

Lots

• Lot 1 - South (Handyside and Sunnyfield Schemes)

• Lot 2 - Central (Cedar House and Parkview Schemes)

• Lot 3 - West (Greenwich Gardens Scheme)

PPlease note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 21/04/2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10.00am on Monday 22/04/2024

Documents are available at www.eastmidstenders.org

Please search for TD2064

Please note: we will only accept expressions of interest through the e-tendering system.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 09/09/2024

End: 08/09/2027

This contract is subject to renewal: Yes

Description of renewals:

Up to one annual extension, making the overall contract period up to four years. Potential date for advertising renewal if option is not taken is March 2027.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Up to one annual extension, making the overall contract period up to four years. Potential date for advertising renewal if option is not taken is March 2027.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Information and formalities necessary for evaluating if requirements are met:

Any supplier may be disqualified who:

(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where

he has entered into an arrangement with creditors, where he has suspended business activities or is

in any analogous situation arising from a similar procedure under national laws and regulations;

(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding

up the administration by the court or of an arrangement with creditors or of any other similar

proceedings under national laws and regulations;

(c) has been convicted by a judgment which has the force of res judicata in accordance with the

legal provisions of the country of any offence concerning his professional conduct;

(d) has been guilty of grave professional misconduct proven by any means which the contract

authorities can demonstrate;

(e) has not fulfilled obligations relating to the payment of social security contributions in

accordance with the legal provisions of the country in which he is established or with those of the

country of the contracting authority;

(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal

provisions of the country in which he is established or with those of the country of the contracting

authority;

(g) is guilty of serious misrepresentation in supplying the information required under this Section

or has not supplied such information;

(h) has been the subject of a conviction for participation in a criminal organization, as defined in

Article 2(1) of Council Joint Action 98/733/JHA;

(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of

26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;

(j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention

relating to the protection of the financial interests of the European Communities;

(k) has been the subject of a conviction for money laundering, as defined in

Article 1 of Council

Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the

purpose of money laundering.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with several operators.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/04/2024

Local time: 23:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 22/04/2024

Local time: 10:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.3) Additional information

Derby City Council is seeking to appoint Homecare Service Providers, registered with the Care Quality Commission (CQC) for regulatory activity of 'personal care', to provide care and support services to adults living within Extra Care Housing (ECH) schemes. The provision is required 24 hours a day 7 days a week, and there are several distinct definitions and functions to service delivery that, to clarify, differ from regular Homecare services.

Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 21/04/2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10.00am on Monday 22/04/2024

Documents are available at www.eastmidstenders.org

Please search for TD2064

Please note: we will only accept expressions of interest through the e-tendering system.

VI.4) Procedures for review

VI.4.1) Review body

derby City Council

Derby

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Precise information on deadline(s) for review procedures:

Derby City Council will incorporate a minimum 10 calendar days standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into.

Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be required from the contact details provided in section 1.1 of this notice.

If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2015 (Si 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court(England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months).

Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may only award damages. [The purpose of the standstill period referred to above is to allow parties to apply to the Courts to set aside the award decision before the contract is entered into].

VI.5) Date of dispatch of this notice

19/03/2024

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@derby.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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