Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

Digital Retails Channels - WEBTIS Solution

  • First published: 20 March 2024
  • Last modified: 20 March 2024
  • Version: N/A
  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Information icon
You are viewing an expired notice.

Contents

Summary

OCID:
ocds-h6vhtk-044a81
Published by:
TRANSPENNINE TRAINS LIMITED
Authority ID:
AA84230
Publication date:
20 March 2024
Deadline date:
12 April 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Transpennine Trains Limited (TPT) are wanting to procure a a partner to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS" that would align to our strategic vision for retail going forward. TPT has previously used an API to develop its native website and app but to ensure an approach of continuous improvement and to continue our digital strategy will are looking to contract for a WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviours We would require a UK Railway Industry compliant Rail Delivery Group accredited back-office system (either currently accredited or with realistic plans to become so) For more information please refer to the attached Memorandum of Information.

Full notice text

Contract notice – utilities

Section I: Contracting entity

I.1) Name and addresses

Transpennine Trains Limited

Bridgewater House,, 58-60 Whitworth Street

Manchester

M26 1UQ

UK

Contact person: Sarah Ireland

Telephone: +44 7812699201

E-mail: sarah.ireland@tpexpress.co.uk

NUTS: UKD33

Internet address(es)

Main address: https://www.tpexpress.co.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Point-of-sale-%28POS%29-software-development-services./87J878C3ZV


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Point-of-sale-%28POS%29-software-package./87J878C3ZV


Tenders or requests to participate must be sent to the abovementioned address


I.6) Main activity

Railway services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Digital Retails Channels - WEBTIS Solution

II.1.2) Main CPV code

72212110

 

II.1.3) Type of contract

Services

II.1.4) Short description

Transpennine Trains Limited (TPT) are wanting to procure a a partner to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS" that would align to our strategic vision for retail going forward. TPT has previously used an API to develop its native website and app but to ensure an approach of continuous improvement and to continue our digital strategy will are looking to contract for a WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviours We would require a UK Railway Industry compliant Rail Delivery Group accredited back-office system (either currently accredited or with realistic plans to become so) For more information please refer to the attached Memorandum of Information.

II.1.5) Estimated total value

Value excluding VAT: 1 500 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72212110

48110000

II.2.3) Place of performance

NUTS code:

UKD33


Main site or place of performance:

Manchester

II.2.4) Description of the procurement

Transpennine Trains Limited (TPT) are wanting to procure a a partner to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS" that would align to our strategic vision for retail going forward. TPT has previously used an API to develop its native website and app but to ensure an approach of continuous improvement and to continue our digital strategy will are looking to contract for a WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviours We would require a UK Railway Industry compliant Rail Delivery Group accredited back-office system (either currently accredited or with realistic plans to become so) For more information please refer to the attached Memorandum of Information.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 1 500 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

TPT anticipate a two-year contract with options to extend by a further 3 years.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 12/04/2024

Local time: 14:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

<a href="https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Point-of-sale-%28POS%29-software-development-services./87J878C3ZV" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Point-of-sale-%28POS%29-software-development-services./87J878C3ZV</a>

To respond to this opportunity, please click here:

<a href="https://www.delta-esourcing.com/respond/87J878C3ZV" target="_blank">https://www.delta-esourcing.com/respond/87J878C3ZV</a>

GO Reference: GO-2024319-PRO-25538457

VI.4) Procedures for review

VI.4.1) Review body

TransPennine Trains Limited

Bridgewater House,, 58-60 Whitworth Street

Manchester

M1 6LT

UK

VI.5) Date of dispatch of this notice

19/03/2024

Coding

Commodity categories

ID Title Parent category
72212110 Point of sale (POS) software development services Programming services of application software
48110000 Point of sale (POS) software package Industry specific software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
sarah.ireland@tpexpress.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.