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Contract Notice

Government Banking - Money Transmission Services

  • First published: 21 March 2024
  • Last modified: 21 March 2024
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
ocds-h6vhtk-044ac2
Published by:
H M Revenue & Customs
Authority ID:
AA80814
Publication date:
21 March 2024
Deadline date:
19 April 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

His Majesty's Revenue and Customs (HMRC) is the UK's tax, payments and customs authority and collects the money that pays for the UK's public services and gives financial support to people.

Government Banking (GB) sits within HMRC and is the banking shared service provider to Government and the wider public sector, providing banking services to over 600 organisations (hereafter referred to as "customers"). HMRC Commercial, a directorate within HMRC, is acting on

Show less description

behalf of GB in carrying out the procurement and will enter into the contract for the services with the successful bidders.

To deliver the direct-to-bank model and facilitate payments in and out of Government, GB contracts with commercial banks. The current Money Transmission Service (MTS) contracts which facilitate this process are due to expire in March 2025.

GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope:

• Account Provision;

• Electronic Banking;

• Payment Products

• Reporting

• Customer Support

• Incident Management

• Overlay Services

The service requirements will be delivered across the following lots:

• Lot 1 - "House Bank A" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.

• Lot 2 - "House Bank B" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.

• Lot 3 - "Overseas Payments" covers regular and one-off Spot FX not covered by Lots 1 and 2 (i.e., Exotics), ACH network services and FX advisory services.

Award Criteria House Banks Lots 1 & 2

Service Description 45%

Social Value 10%

Management Activity 7.5%

Social, Environmental & Innovative 7.5%

Costs 30%

Award Criteria Overseas Payments Lot 3

Service Description 42.5%

Social Value 10%

Management Activity 10%

Social, Environmental & Innovative 7.5%

Costs 30%

Any resulting contracts will be enabled for use by GB customers including Government departments, executive agencies, non-departmental bodies, and the wider public sector (including the National Health Service). Further customer information is provided in the "Customer Background" document provided as an attachment to the HMRC e-Sourcing tool event.

Bidders may bid for one or multiple Lots, however the Authority has made a strategic decision that a single supplier shall not be awarded both House Bank Lots.

The procurement will be carried out using the Public Contracts Regulations 2015, Restricted procedure, the initial Selection Stage of the process will be used to ensure that only those economic operators who have the necessary accreditations, economic and financial standing and technical and professional ability to provide the services are invited to submit a tender. Further details can be found in the Selection Stage Information Document provided as an attachment to the HMRC E-Sourcing tool event.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

H M Revenue & Customs

100 PARLIAMENT STREET

LONDON

SW1A2BQ

UK

Contact person: James Power

E-mail: james.power1@hmrc.gov.uk

NUTS: UK

Internet address(es)

Main address: www.hmrc.gov

Address of the buyer profile: www.hmrc.gov

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

www.http;//hmrc.supplier-eu.ariba.com/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.http;//hmrc.supplier-eu.ariba.com/


I.4) Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5) Main activity

Other: Direct & Indirect Taxes

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Government Banking - Money Transmission Services

Reference number: SR980435707

II.1.2) Main CPV code

66110000

 

II.1.3) Type of contract

Services

II.1.4) Short description

His Majesty's Revenue and Customs (HMRC) is the UK's tax, payments and customs authority and collects the money that pays for the UK's public services and gives financial support to people.

Government Banking (GB) sits within HMRC and is the banking shared service provider to Government and the wider public sector, providing banking services to over 600 organisations (hereafter referred to as "customers"). HMRC Commercial, a directorate within HMRC, is acting on

Show less description

behalf of GB in carrying out the procurement and will enter into the contract for the services with the successful bidders.

To deliver the direct-to-bank model and facilitate payments in and out of Government, GB contracts with commercial banks. The current Money Transmission Service (MTS) contracts which facilitate this process are due to expire in March 2025.

GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope:

• Account Provision;

• Electronic Banking;

• Payment Products

• Reporting

• Customer Support

• Incident Management

• Overlay Services

The service requirements will be delivered across the following lots:

• Lot 1 - "House Bank A" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.

• Lot 2 - "House Bank B" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.

• Lot 3 - "Overseas Payments" covers regular and one-off Spot FX not covered by Lots 1 and 2 (i.e., Exotics), ACH network services and FX advisory services.

Award Criteria House Banks Lots 1 & 2

Service Description 45%

Social Value 10%

Management Activity 7.5%

Social, Environmental & Innovative 7.5%

Costs 30%

Award Criteria Overseas Payments Lot 3

Service Description 42.5%

Social Value 10%

Management Activity 10%

Social, Environmental & Innovative 7.5%

Costs 30%

Any resulting contracts will be enabled for use by GB customers including Government departments, executive agencies, non-departmental bodies, and the wider public sector (including the National Health Service). Further customer information is provided in the "Customer Background" document provided as an attachment to the HMRC e-Sourcing tool event.

Bidders may bid for one or multiple Lots, however the Authority has made a strategic decision that a single supplier shall not be awarded both House Bank Lots.

The procurement will be carried out using the Public Contracts Regulations 2015, Restricted procedure, the initial Selection Stage of the process will be used to ensure that only those economic operators who have the necessary accreditations, economic and financial standing and technical and professional ability to provide the services are invited to submit a tender. Further details can be found in the Selection Stage Information Document provided as an attachment to the HMRC E-Sourcing tool event.

II.1.5) Estimated total value

Value excluding VAT: 334 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

Maximum number of lots that may be awarded to one tenderer: 2

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

At the Award Stage Bidders may bid for one or multiple Lots, however, to provide additional resilience to the provision of the services the Authority has made a strategic decision that a single supplier shall not be awarded both House Bank Lots.

II.2) Description

Lot No: 1

II.2.1) Title

House Bank A

II.2.2) Additional CPV code(s)

66110000

66170000

66180000

66600000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 1 - "House Bank A" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.

GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope:

• Account Provision;

• Electronic Banking;

• Payment Products

• Reporting

• Customer Support

• Incident Management

• Overlay Services

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 99 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 144

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

This requirement will be met by an eSourcing RFP using HMRC SAP Ariba. Please ensure you are registered with the HMRC SAP Ariba to gain access to the RfP documentation which will contain full details.

If you are not already registered, the registration link is: http://hmrc.sourcing eu.ariba.com/ad/selfRegistration

As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.

Once you

Show less additional text

have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) confirming when your registration request was first made.

Once you have obtained 'your organization's account ID' number, please email chloe.hobbs@hmrc.gov.uk and james.power1@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk and with your account ID number, you will then receive an e-mail confirming access. Please ensure to include all email addresses provided to make sure your interest is received.

Further information about HMRC's procurement tool SAP Ariba, Suppliers Guide and general information is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm. If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.

Lot No: 2

II.2.1) Title

House Bank B

II.2.2) Additional CPV code(s)

66110000

66170000

66180000

66600000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 2 - "House Bank B" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.

GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope:

• Account Provision;

• Electronic Banking;

• Payment Products

• Reporting

• Customer Support

• Incident Management

• Overlay Services

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 166 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 144

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

This requirement will be met by an eSourcing RFP using HMRC SAP Ariba. Please ensure you are registered with the HMRC SAP Ariba to gain access to the RfP documentation which will contain full details.

If you are not already registered, the registration link is: http://hmrc.sourcing eu.ariba.com/ad/selfRegistration

As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.

Once you

Show less additional text

have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) confirming when your registration request was first made.

Once you have obtained 'your organization's account ID' number, please email chloe.hobbs@hmrc.gov.uk and james.power1@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk and with your account ID number, you will then receive an e-mail confirming access. Please ensure to include all email addresses provided to make sure your interest is received.

Further information about HMRC's procurement tool SAP Ariba, Suppliers Guide and general information is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm. If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.

Lot No: 3

II.2.1) Title

Overseas Payments

II.2.2) Additional CPV code(s)

66110000

66170000

66180000

66600000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 3 - "Overseas Payments" covers regular and one-off Spot FX not covered by Lots 1 and 2 (i.e., Exotics), ACH network services and FX advisory services.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 69 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 144

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

This requirement will be met by an eSourcing RFP using HMRC SAP Ariba. Please ensure you are registered with the HMRC SAP Ariba to gain access to the RfP documentation which will contain full details.

If you are not already registered, the registration link is: http://hmrc.sourcing eu.ariba.com/ad/selfRegistration

As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.

Once you

Show less additional text

have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) confirming when your registration request was first made.

Once you have obtained 'your organization's account ID' number, please email chloe.hobbs@hmrc.gov.uk and james.power1@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk and with your account ID number, you will then receive an e-mail confirming access. Please ensure to include all email addresses provided to make sure your interest is received.

Further information about HMRC's procurement tool SAP Ariba, Suppliers Guide and general information is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm. If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

To progress through to the Award Stage, in addition to the standard Selection Stage criteria, participants must be able to confirm;  

They are licensed and regulated by the Financial Conduct Authority

III.1.3) Technical and professional ability

List and brief description of selection criteria:

Participants must have the capacity to manage the volumes to a similar order of magnitude to the current contract (indicative volumes will be provided as part of the tender documentation)

Payment scheme participation status - it is a requirement that any bidders (including the prime bidder in a consortium bid, that being the entity with whom the Authority would have a direct contractual relationship): 

for Lots 1 and 2 must be direct participants of Bacs, Faster Payments and ICS on or before the date of contract award.  

for Lot 3, bidders must be direct participants of SWIFT on or before the date of contract award.

Failure to conform with any of the above requirements will result in participants at Selection Stage failing to be invited to progress to the Award Stage.


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 19/04/2024

Local time: 14:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 28/05/2024

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.4) Procedures for review

VI.4.1) Review body

HM Revenue & Customs

Salford

UK

VI.5) Date of dispatch of this notice

20/03/2024

Coding

Commodity categories

ID Title Parent category
66110000 Banking services Banking and investment services
66170000 Financial consultancy, financial transaction processing and clearing-house services Banking and investment services
66180000 Foreign exchange services Banking and investment services
66600000 Treasury services Financial and insurance services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
james.power1@hmrc.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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We welcome calls in Welsh.