Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
UK
Telephone: +44 3454102222
E-mail: supplier@crowncommercial.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/ccs
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Other: Public Procurement
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Healthcare Soft Facilities Management (FM) Services
Reference number: RM6331
II.1.2) Main CPV code
79993000
II.1.3) Type of contract
Services
II.1.4) Short description
Crown Commercial Service (CCS) as the Authority has put in place a Pan Public Sector Collaborative Agreement for the provision of Healthcare Soft FM Services to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations.
The lotting structure of this framework covers a variety of Soft FM and Hotel Services typically bought by the NHS including: Waste, Catering, Linen & Laundry, Cleaning, Security, Reception Services, Portering and Grounds Maintenance.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
3 500 000 000.00
GBP
II.2) Description
Lot No: 1a
II.2.1) Title
Standard Wash Linen and Laundry Services
II.2.2) Additional CPV code(s)
18000000
39000000
50830000
98300000
98310000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 1A are responsible for the provision of standard wash linen and laundry services, including the processing (wash and finish) and transportation (collection and return) of linen items to Buyers.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 1b
II.2.1) Title
Specialist Laundry Services (Theatre Packs)
II.2.2) Additional CPV code(s)
18000000
39000000
50830000
98300000
98310000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 1B are responsible for the provision of Specialist Laundry Services (theatre packs and drapes) including the processing (wash and finish) and transportation (collection and return) of items, which are hired to the Buyer from the Supplier.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 1c
II.2.1) Title
Standard Wash Linen and Laundry Services and Theatre Packs
II.2.2) Additional CPV code(s)
18000000
39000000
50830000
98300000
98310000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 1C are responsible for the provision of standard wash linen and laundry services and Specialist Laundry Services (theatre packs and drapes).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 1d
II.2.1) Title
Specialist Cleanroom Laundry Services
II.2.2) Additional CPV code(s)
18000000
39000000
50830000
98300000
98310000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 1D are responsible for the provision of Specialist Cleanroom Laundry Services including the processing (wash and finish) and transportation (collection and return) of cleanroom garments at the ISO classification specified by the Buyer at the Call-Off stage.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2a
II.2.1) Title
General Cleaning Services and Pest Control
II.2.2) Additional CPV code(s)
39000000
42900000
45452000
85112000
90000000
98300000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 2A are responsible for the provision of routine cleaning to enhance the patient environment of the Buyers Premises in accordance with national standards for cleaning and infection control and prevention. The Suppliers that have been appointed to Lot 2A are responsible for the provision of a range of Pest Control Services.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2b
II.2.1) Title
Ambulance and Vehicle Deep Clean Services
II.2.2) Additional CPV code(s)
39000000
42900000
85112000
90000000
98300000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 2B are responsible for the provision of specialist cleaning and make ready services for ambulances and vehicles associated with the delivery of clinical services.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3a
II.2.1) Title
Non-Hazardous Clinical Waste
II.2.2) Additional CPV code(s)
34928480
44613800
90000000
90500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 3A are responsible for the provision of Waste Management Services for non-hazardous clinical wastes on behalf of the Buyer(s).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3b
II.2.1) Title
Hazardous Clinical Waste
II.2.2) Additional CPV code(s)
34928480
44613800
90000000
90500000
90520000
90523000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 3B are responsible for the provision of Waste Management Services for hazardous clinical wastes on behalf of the Buyer(s).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3c
II.2.1) Title
General Waste (Hazardous and Non-Hazardous)
II.2.2) Additional CPV code(s)
34928480
44613800
90000000
90500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 3C are responsible for the provision of Waste Management Services for both hazardous and non-hazardous general wastes on behalf of the Buyer(s).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3d
II.2.1) Title
Recyclable General Waste
II.2.2) Additional CPV code(s)
34928480
44613800
90000000
90500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 3D are responsible for the provision of Waste Management Services for recyclable wastes on behalf of the Buyer(s).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3e
II.2.1) Title
Confidential Waste
II.2.2) Additional CPV code(s)
34928480
44613800
90000000
90500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 3E are responsible for the provision of Waste Management Services for confidential wastes on behalf of the Buyer(s).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3f
II.2.1) Title
Feminine Hygiene Waste
II.2.2) Additional CPV code(s)
34928480
44613800
90000000
90500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 3F are responsible for the provision of Waste Management Services for feminine hygiene wastes on behalf of the Buyer(s).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3g
II.2.1) Title
Total Waste Management Service
II.2.2) Additional CPV code(s)
34928480
44613800
90000000
90500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
Suppliers that have been appointed to Lot 3g are capable of delivering all Services included within Lots 3A, 3B, 3C, 3D, 3E and 3F as a total waste management service.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4a
II.2.1) Title
Patient Catering
II.2.2) Additional CPV code(s)
15800000
33692200
39310000
55000000
55500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 4A are responsible for the provision of a healthy, nutritious and appetising full meal service to patients including both in-patients and day patients (where required).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4b
II.2.1) Title
Retail Catering and Hospitality Services
II.2.2) Additional CPV code(s)
15800000
33692200
39310000
55000000
55500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
The Suppliers that have been appointed to Lot 4B are responsible for the provision of an appealing and healthy range of retail catering solutions and hospitality services for visitors and staff.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Bundled Soft FM
II.2.2) Additional CPV code(s)
15800000
18000000
31625000
32223000
33692200
34928480
35000000
38500000
39000000
42900000
44000000
45000000
48000000
50000000
55000000
55500000
60120000
63712400
71000000
75000000
77000000
79000000
79993100
85112000
90000000
90500000
98300000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UK - United Kingdom
II.2.4) Description of the procurement
Suppliers that have been appointed to Lot 5 are responsible for the provision of two or more services from Lots 1a - 1d, 2a, 3a - 3g, 4a - 4b or additional services for grounds maintenance, security, porterage and logistics, and visitor support services
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-022016
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section V: Award of contract
Lot No: 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/02/2024
V.2.2) Information about tenders
Number of tenders received: 46
Number of tenders received from tenderers from non-EU Member States: 8
Number of tenders received by electronic means: 46
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
See Contracts Finder Notice for full supplier list
9th Floor, The Capital, Old Hall Street
liverpool
L3 9PP
UK
Telephone: +44 3454102222
E-mail: supplier@crowncommercial.gov.uk
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 3 500 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement.
As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/ff5c351a-34d5-4f71-b08e-42efea7a2dac
1) Redacted Commercial Agreement
2) List of Successful Suppliers
3) Approved Customer list
4) Transparency Agenda
On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications
Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.
VI.4) Procedures for review
VI.4.1) Review body
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
liverpool
L3 9PP
UK
Telephone: +44 3454102222
E-mail: supplier@crowncommercial.gov.uk
Internet address(es)
URL: https://www.gov.uk/ccs
VI.5) Date of dispatch of this notice
20/03/2024